Barchester Cubbington Mill Care Home

I was recently a volunteer at Barchester Cubbington Mill Care Home and really enjoyed my time there talking and helping residents as well as the amazing staff. I would highly recommend this as a place of care for anyone who wants to be in a caring and wonderful environment where you can be assisted and well looked after.

On the whole, I would say the care I received over my two weeks stay was good. The staff were kinds, caring and considerate, and the activities arranged were enjoyable for all who wanted to take part, but towards the end of my visit, I sensed some disquiet. Staff had been working very long hours I think, not disclosing anything to me, I felt some action should be taken. On my last two days, meals were very much delayed and outside staff brought in to serve in the dining room. I felt must have been some dispute between staff and management which to me was very sad because I had really enjoyed my stay. If the difficulty could be resolved amicably I would certainly cross the "likely" box.

I was very pleased with the overall care that my aunty received during her time spent at Cubbington Mill.

My stay at Cubbington Mill has been a home from home experience. The staff go above and beyond. Treated with the highest regard. I will miss each and every one of them. My thanks to them all for my speedy recovery.

The staff were helpful, caring and attentive.

I had no hesitation in choosing Cubbington Mill for my mum having been so pleased when my Dad was a resident 8 years ago. It has such a lovely atmosphere and we are always met by a friendly face when we arrive. nothing is too much trouble, particularly considering the added pressure of COVID-19. I feel that mum is treated like family, someone special, and I really look forward to my visits.

An exceptional home in all respects, staff, care and food. Has always been our first choice of a care home. Never nay hesitation in recommending Cubbington Mill and have already done so to several people.

It was my mum's birthday and due to COVID-19, we knew visits would be unlikely. We had a call to say we could visit through the window. On the day it was raining, the staff were wonderful allowing us to stand undercover and visit through an open door with mum 3 metres away. It was only 20 minutes but this made a huge difference being able to see mum open her presents. Mum has made great improvements and the staff are fabulous.

My friend has lived at Cubbington Mill Care Home for just over a year. Cubbington Mill were excellent prior to Covid but seem to have excelled even more since. Hats off to the staff who look after my friend like she is their grandma. Thank you all.

I am a regular visitor to the Barchester Cubbington Mill Care Home in my role as the Parish Vicar. I meet with residents at least twice a month, once for a service of Holy Communion and once for a simple Bible Study that involves lots of photos of the Holy Land. In December the church holds a Carol Service in Chubbington Mill for residents and on Christmas Eve I organise carol singing around the tree. On all of my visits, I am met with happy well cared for residents who enjoy life at Chubbington Mill. Several of the residents I have been meeting for many years. The facilities are spotless and the staff are always very friendly and caring.

I spent seven days in their facility, the first time ever in such an environment. I found it excellent in every respect. In particular, I found the staff, without exception, to be efficient, friendly, and caring. There was no more involvement than necessary and when required, provided willingly. Overall this was an excellent relaxing experience.

Very friendly, caring staff, like family. During this awful time, they have made it a little easier by doing video calls. Bless them all, take care, I cant wait to see you all.

The atmosphere is always very welcoming and friendly, and always seem to be a lot of people about, both staff and visitors. The garden is lovely, but the car park could be a little larger. I would recommend this home to anyone looking for a home for a loved one.

Extremely helpful and caring staff, my aunt and her room were kept immaculately clean at all times. She was treated with the utmost dignity until she died. Thank you.

The care my mother received throughout her stay was absolutely exceptional. Outstanding. Attention to detail was thoughtful (hair brushed, nails cut, clothing frequently washed and changed). From the Manager to the handyman/maintenance man, we were helped every step of the way. The nursing staff were caring, professional and always available. The cheerfulness and friendliness of each member of the care team shone. Even on death, the care and helpful continued. Huge thank you.

My father is receiving excellent care form staff at Cubbington Mill, who no matter how busy they are, always stop for a chat. The atmosphere is caring and friendly.

The care and compassion and respect we have been shown and our parents given, has been second to none. All of the members of staff have done all they can to help us through this difficult time. As a family, we can sleep at night in the knowledge that our loved ones are safe and cared for. Thank you to all the Mill team.

In September my mother moved into Cubbington Mill, followed by my father in October. Management was able to organise a double room so they could both be together. Sadly my mother passed away on 14th November. During this process the family were looked after particularly well, helping to ease the pain. We were fed well and checked upon regularly. Over and beyond what we would have expected. Thank you to the Manager.

All staff including management were not only great looking after my Gran but also the family during her stay. They always went above and beyond for us when we would visit. My Gran was always treated with respect and dignity. The rooms were beautiful with everything you could ever need. It does not feel like a care home. Definitely recommend!

A lot of care homes are scary, dark, smelly places - sorry but that's just how it can be from what I have seen. Cubbington Hill has a warm, welcoming atmosphere with bright, fresh reception and lounge area, coffee on tap and biscuits whenever wanted. More important than this however is the warmth and welcoming attitude of the staff here - all of whom work relentlessly to serve others, sometimes under very difficult circumstances. Real people who really care and a place that really can feel like home.