April Park Care Home

I would just like to say a thank you to the manager and the staff at April Park, Eckington. My mum was in April Park for a week in April for respite care. Although mentally mum is ok she does have mobility issues, she is 93 and very frail. As I was going away for a week and could not leave mum by herself, April Park was a godsend. I was able to go away without worrying. Thank you once again to everyone.

My mum was a resident at April Park for many years. Like many residents, Mum had various illnesses and medical episodes during her stay. In the early days, Mum was assessed several times by social care, experts and this proved to be a horrendous period for both Mum and the rest of the family. At this time, staff at April Park stood up for Mum and the family to help gain the best care plan for her, they did this without any drama, just lots of love and care for her. During her stay, she like many had to deal with the ups and downs of the pandemic. Again, the staff stepped up, provided for Mum (as they did for all the residents) and showed genuine love for her all the way through, as if this was their own mum. The staff provided so much love and care for Mum, words could not say the degree of gratitude we have for them. Sadly Mum passed away in late February, the last few days and until Mum passed, the staff continued in the same way. Mum is now at peace.

My mum has been a resident at April Park since before Christmas 2021, but has settled in well and is quite happy with her new surroundings, she loves all the staff who are kind, helpful and friendly. The manager goes above and beyond to make sure residents and family members are happy and put at ease.

I’ve written excellent reviews previously about April Park Care Home relating to the care of my mum. However this review is particularly sad to write. My mum lived at April Park in excess of 3.5 years and throughout that time received remarkable care, however unfortunately my mum passed away on 27 February. April Park supported my stay at the home and help provide care for my mum in her last days and they looked after me as much as my mum, it was like being with family, they clearly felt our sadness and pain. The compassion, care and dignity they provided at such a difficult time was second to none. The team are led by a fantastic manager who is professional yet so caring. We have always found the current manager approachable and accommodating and she leads a fabulous team of wonderful genuinely caring people. The home is clean and the resident's comfort and well-being is always their main objective. Words will never be able to express how we feel about April Park and the staff.

Very welcoming, always very clean and tidy. Very well looked after, nice and homely.

I have been here for almost 1 year and I love this care home very much. The management staff and all the people who take care of me are so very good. I have a few things like coeliac disease so I am on a medical diet and so my food has to be gluten-free. I also have osteoporosis. The nurses are very caring to me. If I have any problems I go to the manager and she sorts things out for me.

Clean and tidy. The food was of good quality but they found it difficult to keep it warm. Nothing was too much trouble. If I have to go into a care home again, my first choice would be April Park. Well done.

The staff there were all amazing and so helpful and kind. They were all so friendly and made me feel they were all doing their best to make him happy and at the same time safely looking after him. The past year has been extremely difficult for all of us especially not being able to visit my father. My only contact being to drop him supplies and letters at the home and the staff reporting to us about his welfare. I felt confident that they were doing an excellent job in extremely difficult times. I want to take this opportunity on national thank you day July 4 2021 to say a massive thank you to all at April Park.

Always doing activities with residents, always keep up to date. It's better now the new manager has come in. The only thing the previous manager did which my nan liked was nip in on the residents, but I have seen a massive change for the better.

My grandpa is very happy here and gets good care. The staff are warm and friendly and take good care of him. He has been here for over a year and there have been no issues. Visiting has been difficult due to covid but visits have started and they have been managed well and safely.

Top marks to all concerned.

My stepdad has only just gone into April Park but the team I have met are very helpful and the manager even came in on her day off to help with my stepdad. Can not thank them enough for all the hard work they do. Would recommend this care home to anyone looking to having to put a loved one in of their own. A big thank you once again.

I would like to thank all the staff for their care and kindness shown to my mother, I could not wish for a better place for my mother to be in and this has made the move into a care home environment less daunting. So thank you all again from the bottom of my heart.

Our uncle was admitted to April Park upon concerns after a few hospital visits during the year - April Park took him in with open arms and have cared for him greatly since his admission. He has been well looked after, always clean and always cheerful. We haven't been able to visit much due to the COVID pandemic, however, they send us regular updates for the family to keep in touch. The carers are always lovely and always go above and beyond. The manager is lovely and will do anything to help. Absolutely amazing team and couldn't ask for a better place for him to be.

During the COVID-19 pandemic, it is getting more and more difficult for residents who are missing loved ones. I’m confident my mum is safe and cared for by the staff at April Park. I feel extremely thankful and grateful for the Covid safe visits the home now have in place. Thank you, April Park.

I would just like to say thank you to all the management and staff at April Park Eckington for doing a fantastic job keeping residents and themselves safe. It is a lovely place with brilliant people working there always clean and tidy with lovely food. My mum has been in April Park 4 years in August and she loves it. So once again Thank You for looking after my mum so well. Stay safe everyone.

My father has been in April Park since March 2019. Sadly, he has vascular dementia. The staff are wonderful seeing to his needs. If you need any assistance the manager and her staff are always here to help.

All staff are doing a brilliant job looking after my father and I know he is having wonderful care. My father has been happy since moving in at April Park and enjoys a laugh and a joke with staff and the management team. Keep up the good work.

All I can say about the manager and staff at April Park is absolutely marvellous. My pops loves them all and I have peace of mind knowing that my pops has the best care possible.

Since my wife became a resident of April Park nearly six years ago, after a long illness, I have been thoroughly impressed with her care the wonderful staff, who go out of their way to make her comfortable and create a homely atmosphere. Visitors are treated very well, like an extended family. Her room and the communal areas are kept so clean and fresh and she is enjoying the lovely food. I cannot say enough about this wonderful place and the lovely staff. Nothing is too much trouble. The most encouraging thing for me now is that it is so lovely to see her smiling again.