






Part of the Halcyon Care Group, an established quality care provider in Lincolnshire since 1989, Cliff House is situated in a quiet residential area within walking distance of the centre of Clowne.
Cliff House is a residential care home situated on top of Cliff Hill offering stunning views of the surrounding area, boasting a purpose built garden.
Staff offer personal care for up to 40 residents with physical disabilities, dementia and mental health problems.
Care Provided by Cliff House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to assessment based on individual needs and room availability. For more information, please contact Cliff House directly.
The price(s) shown are provided by the care home. Contact Cliff House for full pricing details and T&Cs.
Contact Cliff House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Halcyon Care Group
- Private Owned
Person in charge
- Natalie Bullimore(Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 100
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2018
- Number of floors: 2
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (5)
Visiting
- Cliff House Care Home welcomes visits from family and friends, recognising the important role they play in supporting residents’ emotional and social wellbeing. Visits are encouraged during reasonable daytime hours. To ensure the safety and comfort of all residents, visitors may be asked to follow basic infection control and safeguarding measures where appropriate.
Parking
- Cliff House Care Home provides an on-site car park that is a private facility reserved exclusively for visitors and staff, ensuring convenient access to the home.
Cliff House Reviews (56)
Cliff House has a Review Score of 9.4 (9.383) out of 10, based on 10 reviews in the last 2 years.
Over all time Cliff House has 56 reviews.
My mum has just had 18 days Respite Care, to help her, but to really help me out has her main carer with health problems of my own. The care she has been given was exceptional and I cannot thank them enough. I look forward to her next respite break. The staff from the manager right down to carers and kitchens staff have all been amazing. And the gardener/maintainance man made Mum happy by filling up the bird feeders outside her window
Thank you for your lovely review. Although your mum was only with us for a short respite stay, she was an absolute pleasure to care for. We thoroughly enjoyed having her with us and hope to welcome her back again in the future.
Excellent care in every way.
Thank you for your wonderful feedback. We are delighted to hear that you found the care excellent in every way and that your experience was so positive across all aspects of our service .Our team works hard to provide the highest standards of care and support, and it is rewarding to know that our...
Breakfast - 7.30 - 9.30 Elvenses 11am
Lunch - 1.00 - 2.00 Mid afternoon 3-4pm
Dinner - 5.00 - 6.00 Supper/snack/drink 8pm - 9pm.
Activities not suitable for people who have their faculties so not to be treated like children but as adults.
We are sorry to hear that the food has not always been appetising, particularly for residents with a reduced appetite. Your suggestions for a wider variety of meals have been noted .
The home also provides an additional menu alongside the main menu to offer residents...
Mums transition into residential care was quite hurried as her needs changed after a fall at her home. Staff were welcoming and friendly and tried hard to make mum feel an individual by encouraging personal possessions. Initial assessment and care plans were put in place to keep mum safe. She had a health assessment within days from the GP practice. Food is varied and offered appropriately. Staff are responsive and friendly to residents and family. We feel mum is well cared for and safe.
Our team works hard to ensure every resident feels valued as an individual, and...
I think Peter has been looked after really well and would highly recommend Cliff House. Thank you for everything.
Thank you so much for taking the time to write us such a kind review, it is much appreciated. We are proud of our staff team and do everything we can to make our residents feel they are are home. It was a pleasure to look after your husband.
Excellent care has been given to my Aunty. All the carers are lovely and nothing is too much bother. The home is really clean and the staff keep them engaged, if any one of the residents need anything they are there like a flash. The atmosphere of the home is always happy and that is a big thing for a home. A big thank you to all the staff for being so kind.
Thank you for your review. We are really proud of all our staff and the dedication they give to all our residents.
Had initial concerns regarding recent staff losses. New staff and management do appear to be very good. Hopefully new changes will appear to be positive and beneficial to residents. Bit soon to be able to comment fully.
Thank you for your review. We are hoping that once the changes within the home are complete, they will be a pleasant improvement for all.
My mum moved into Cliff House Clowne in December 2024 and couldn't be happier. The care given by the staff has been exceptional. It's been a great relief to us as a family to know she is cared for so well.
Many thanks for your kind review, your Mum is a pleasure to care for.
Staff have been exceptionally kind since we made our first enquiry. Mum is now settled and staff have been able to stabilise her medication. We feel happy that we are able to visit at any time and can be involved in any special events.
Many thanks for your review, we are so glad your Mum has settled in with us.
My dad's been here since the beginning of September. It's such a lovely clean care home the staff & managers are so caring & genuinely do care for the residents. The events lady makes it a very jolly place to be. When we came to look round one staff member in particular was so nice & we got a warm feeling when she showed us round. Even though my dad lived out of the area, we decided this was the place for him home from home.
Thank you so much for taking the time to write us such a kind review, it is very much appreciated. We are proud of our staff team and do everything we can to make our residents feel they are are home.
The activities co-ordinator is very upbeat and the residents do lots of interactive, creative, and fun activities wether you want to join in or watch.
Monthly Church services are a lovely idea and appear to be enjoyed by everyone.
The support from the local surgery medical team who visit on a regular basis is very reassuring.
Thank you to all the team for looking after our Dad and caring for him.
Thank you for your kind review, it is very much appreciated. We are so glad your Dad has settled in, it is a pleasure to look after him.
Everyone from management to all the staff is very friendly, nothing is too much trouble including cleaning and kitchen staff. The activities coordinator, what a difference she has made! Treated to hot drinks and cake every time I go, what more could you ask for?
Thank you so much for taking the time to write us a review it is very much appreciated.
The staff are very friendly and go above and beyond to help in any way they can. Very happy environment to be in.
Thank you for your kind review. We are proud of our staff team.
I find the staff very friendly. They treat Mum very well, which is the most important thing. We always feel that we are welcome to visit. The activities coordinator is excellent and tries to get residents involved in her entertainment, which is varied.
Thank you for your lovely review. We always think of our resident's relatives as being part of our family here at Cliff House.
The rooms and environment are clean, and smell fresh!
The food and choices are wonderful!
Well managed, attention to detail excellent.
I can't thank the staff enough - you have literally saved our lives!
Thank you so much for your review. It is a real pleasure to look after your Mum, she is definitely a character.
My wife is treated with great care and compassion by the amazing staff, and she receives regular visits from clinicians from the local surgery. She has a pleasant room which is cleaned daily and there are numerous activities for her to join in throughout the week. The staff always listens to any concerns that she may have and they are always pleasant and cheerful.
Thank you for your kind review. We are so proud of our staff team and it is great to know your wife enjoys joining in with the activities.
My Mum has been a resident of Cliff House for 2 and a half years. Her health (physical and mental well-being) has been at a more stable and improved level since she moved in. I have always been kept informed of any issues and I feel very confident in the ability of the staff caring for Mum. It is evident to me that all staff (carers, domestics, kitchen staff, activity lady) have the residents well being as a high priority.
Thank you for your review. We are so glad you feel your mum's health is more stable and believe that is down to the hard work of all our staff team.
I cannot fault this care home and cannot praise them enough. One of the managers went out of her way to get Mum into the home from the hospital as quickly as possible, she was very efficient and made the transition go smoothly despite all the pressures.
Residents are given a good choice of nourishing food and are always kept hydrated.
This care home is excellent value for money.
Staff are very supportive of both the residents and their relatives. Thank you so much.
Thank you for your kind review. We are so proud of our staff team and we will always help families in any way we can.
I brought Dad here on the recommendation of a friend. The staff are amazing and go above and beyond. The rooms are always clean and the activities are great. Nothing is a problem. Good variety of food and entertainment.
Thank you for your lovely review, your Dad is a pleasure to look after.
My gran came here as she was struggling to remain at home due to her mobility. She thrived here, the staff were amazing and when she suddenly suffered a stroke and was end of life only a couple of months after she arrived, they looked after her. I cannot thank the staff enough for giving my gran the best care during her time there. The end of life care was second to none, and her family were also well looked after during our visits. A personal thank you to the two staff members who were by my gran's side and mine at the end. Thank you so much.
Thank you for your review, it's greatly appreciated. It was a pleasure to look after your gran.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
8 Bed Vacancies
Posted: 20 July 2026Residential Beds, some en-suite wc, single rooms, ground floor and first floor. Contact home for more details.
News (0) & Events (0)
There are no news items for Cliff House.
There are no upcoming events for Cliff House.
Awards / Recognitions (1)
- 30 Jun 2021Recipient: Cliff House
Accreditations
There are no accreditations posted yet for Cliff House.
Meet the Team (1)

Natalie Bullimore serves as the Registered Manager at Cliff House Care Home, a 40-bed residential facility in Clowne, Derbyshire, specializing in dementia, mental health, and respite care. With a deep commitment to person-centred care, Natalie leads her team in delivering compassionate and high-quality support to residents.
Since her appointment, Natalie has been instrumental in maintaining the home's "Good" rating across all key areas—Safe, Effective, Caring, Responsive, and Well-led—as assessed by the Care Quality Commission (CQC) .
Natalie's management style emphasizes collaboration, empathy, and continuous improvement. She fosters a supportive environment for both staff and residents, ensuring that the care provided is tailored to individual needs.
Frequently Asked Questions about Cliff House
What types of Care is Cliff House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cliff House have?
There are 30 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Cliff House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cliff House to the centre of Chesterfield?
7.0 mile(s) as the crow flies, distance by road may be significantly further.
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