Moorland House

Station Road, Hathersage, Hope Valley S32 1DD
Review Us
9.7 72 Reviews
  • Moorland House, Hope Valley
Moorland House provides residential and short-stay care for up to 48 residents in a historic, character-filled home in the village of Hathersage, Derbyshire.

With a history dating back over 70 years as a care home—and longer still as a former manor house and school—Moorland House is a well-loved part of the local community. It’s just 100 yards from the high street and a three-minute walk from the train station, offering easy access for families and friends.

Bedrooms are all single and en-suite, with residents encouraged to bring personal items to make the space feel like home. Communal areas include comfortable lounges, a hair salon, lift access, and outdoor seating areas looking out to the surrounding countryside.

The gardens, complete with a summer house, host events throughout the year, including a popular summer fête and intergenerational gardening projects with local Cubs and Brownies. Indoors, activities include art classes, singalongs, quizzes, and reminiscence sessions, alongside visits from therapy dogs and chaplain-led discussions.

Meals are freshly prepared by an experienced team—including a head cook formerly of The Savoy—with weekly roasts, homemade soups, and baking sessions led by residents. Afternoon teas and personalised cakes add a special touch to everyday dining.

At Moorland House, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential or short-stay care, the team at Moorland House are here to help.
Show Moorland House on the Map

Care Provided by Moorland House

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1220 – £1406
  • RESPITE Self-Funded Residential Care: £1220 – £1406

These prices are only a guideline, please contact Moorland House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Shirley Johnson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (45)

Moorland House Reviews (72)

9.7

Moorland House has a Review Score of 9.7 (9.705) out of 10, based on 11 reviews in the last 2 years.
Over all time Moorland House has 72 reviews.

Overall Experience
  • 50
  • 22
  • 0
  • 0
  • 0
Date Published
  • 72
  • 1
  • 1
  • 11
  • 61
Reviewer Connection to Moorland House
  • 26
  • 23
  • 8
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 72, showing 1-20
Review from Jeff R (Son of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall standard was acceptable


Listed below where I feel improvements could and should be implemented:-


Leak in Mothers Bathroom on arrival Surely a Pre Occupancy " Check List" would be useful to avert such issues and it took days to rectify said leak from the WC- created a H&S issue as large

floor areas had standing water


Biggest surprise on leaving ""NO EXIT DOCS" as a result Mother didn't get her Petty Cash returned and she left with her panic alarm under her clothing, necessitating a special trip to sort / return


Some of the food Mother struggled to cut up (she won't raise a hand and ask for help) so carers for me should be more vigilant during mealtimes and note and action those struggling


Mother much enjoyed the " Activities" and Tuesdays time with the Chaplain and her Service
Very surprised that as I assume strong link MHA to the local Methodist church that plans to get residents on Sundays there wasn't
far better organised (no transport, not enough carers to attend)

Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for the time you took to complete a review for Moorland House; this is much appreciated.We always strive to ensure that we deliver the best quality service that we can and are committed in…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally F (Daughter of Resident) published on 10 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum began to need more care than her assisted living flat could provide. Having looked at several and asked around, we were lucky to get a room for Mum at Moorland House. The decision to move a parent into a residential care home is not an easy one, but we were unable to cope with her increasing
needs. Mum has been there now for 6 months and we are pleased with her care. The home is responsive, the atmosphere is friendly and welcoming and there is a programme of activities which is good. Her room is spotlessly clean and she has a hairdressing appt each week. Her nails were even painted recently. The building may not look the smartest from the outside but don't let that deter you. There is a warm welcome inside and the friendly carers have the patience of saints.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
We are so pleased that you feel you have chosen the right home for your mother, as we know how difficult the transition can be when moving from your own environment. It is good that your mum takes…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B W (Son of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother required more care as she became frailer and we wanted to choose a care home with good recommendations and within easy reach of the family. Moorland House met both requirements. Whilst the decor may be dated and in need of some TLC, the important aspects of care support, food and staff are
excellent.
Reply from Loren Rosebery, Home Manager at Moorland House
Thank you for such a lovely review. We acknowledge that there are some areas of the home that would benefit from updating, but are so pleased you are happy with the care and support your mum receives.…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol L (Daughter of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Truly a wonderful care home. Level of care is very high, food is wonderful and there are daily varied activities. I feel nothing is too much trouble for the staff and minor issues are handled quickly. The staff appear happy and caring (even if run off their feet) - lots of smiley faces. The Moorlands
social media page is a great way of keeping up with events, so lovely to see Mum engaging in activities. My mum is thriving here. Thanks to the gentle and kind way Mum is spoken to at Moorlands she now speaks to me more positively than in the past. Highly recommended.
Reply from Loren Rosebery, Deputy Home Manager at Moorland House
Thank you so much for your wonderful words. I am so pleased that your mum is happy here. We are truly happy to have her, and staff enjoy the interactions with her as much as she does with them. Our…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian E (Cousin of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin was determined to remain in her own home, ending up with 3 care visits daily (too much can go wrong!) and after falls was at the end of her tether. I knew Moorland House as a volunteer originally and sought respite care urgently and two staff assessed her in a certain location - she would
require the highest level of support. A fine room was made available and I assured my cousin she would be happy there.
From the outset when she declined a wheelchair from the car and entered with her Zimmer frame and a helping hand to say 'It's nice and warm in here' she felt secure and was delighted with her room. All the staff were very welcoming and supportive. Fortunately, she was able to stay on as a resident.
I consider Moorland House to be organised very professionally. Everything is spotless, the staff are so helpful, the food is good and activities are popular. They have coped well with some problems and keep me informed.
Reply from Loren Rosebery, Deputy Home Manager at Moorland House
Thank you for taking the time to leave such a lovely review. It is gratifying to know that the difficult process of your loved one leaving her own home was able to occur as smoothly as possible. Our…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 8 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived at Moorland House for just over two years and settled in really quickly thanks to the friendliness and patience of the staff. The thing that is so nice about Moorland House is other residents' families also say hello and have a chat with her as I do with them when I visit. The staff are
helpful, friendly and polite and I know there is always someone I can talk to if there is a problem. Not everything is perfect, but Mum is happy and because I can call in any time of the day, it gives me great comfort to know that if I can't be there she is well looked after. The activities are frequent and well-organised and the staff get really involved especially with sing a longs and musical events. Christmas was amazing, the home was beautifully decorated and there was practically something happening right through December. They also encourage groups and residents from the village to visit the home, to talk and do activities with the residents which is lovely to see.
Reply from Loren Rosebery, Deputy Home Manager at Moorland House
Thank you for the time taken to complete a review of Moorland House. Our staff endeavour to build relationships with our residents and their relatives and friends and we are so pleased that you have…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J D (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Christmas can be a lonely time but the staff at Moorland House do all they can to make sure everyone has an enjoyable time. There are many activities and outside groups visiting ie choirs, school children and theatre company. Although this is just once a year the other 11 months are just as good! I
believe a home is only as good as its staff and at Moorland House they are excellent.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for your great comments regarding the Christmas activities we had some positive feedback from other families and friends of the residents. We will be having a good range of activities…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gill R (Daughter of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Moorland house a year ago and feels she made the right decision at an appropriate time in her life. Tried 24-hour care at own home but realised she was bored and wanted to make new friends and participate in activities.
Moorland House has certainly ticked those boxes for her. She has
a lovely room, super caring staff and plenty of activities to choose from. The staff are proactive in maintaining and supporting her safe mobility which is wonderful.
Everyone is very friendly and it is a lovely caring environment. Staff are easily contactable and update relatives on a regular basis on residents' health and welfare.
As a family, we feel very blessed that Mum is happy at Moorland House and she is content, enjoying friendship, love, music and safe, competent care.
Thank you!
Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for the time taken to complete a review of Moorland House and sharing the hard decision your mother made when giving up her own home to live as part as our family here at the home. Health,…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Daughter of Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We spent a long time looking for a suitable home for my mum and visited many different places that looked great online but were disappointed in reality. As soon as we set foot in Moorland House, it felt different. The staff were naturally relaxed and friendly which was reflected in how content residents
were. The home has lots of big windows with beautiful views of the gardens and hills so it feels light. There are lovely craft activities organised and visits from musicians and entertainers that bring residents together and most importantly, there are conversations and companionship. Mum has lived at Moorland House for just over a year now and she loves it - she feels safe and happy - and we in turn feel reassured that we definitely made the right decision for her.
Reply from Loren Rosebery, Deputy Home Manager at Moorland House
Thank you for your kind comments. Our relaxed and homely feel is something we pride ourselves in at Moorland House, and knowing you felt this immediately upon entering and still feel the same a year…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark W (Son of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are responsive to the needs of my dad and manage these needs well between them. The home has a very caring ethos and this is led by an excellent manager. My dad is not an easy man to care for and the staff have been able to manage him with a high degree of compassion and dignity in the latter
stages of his life. As a son, I have been always welcomed and I have been very impressed by the care given.
Reply from Loren Rosebery, Deputy Home Manager at Moorland House
We appreciate your positive comments regarding the care that we provide at Moorland House. It’s really reassuring you have identified that the care given is supported by compassion and dignity thus…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andy M (Son of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been living and thriving in the super environment of Moorland House Care Home for the last five years. She's been really welcome and cared for ever since she moved in, even calling it 'my home' after only the first couple of weeks. It was a huge relief to the whole family to have Mum so happy
and engaged after feeling isolated in her old home. A huge thank you to all the staff...or 'the extended family' as Mum calls them.
Reply from Loren Rosebery, Deputy Home Manager at Moorland House
Thank you so much for your positive comments relating to Moorland House and the homely feeling. It’s really nice to know that you and your mum feel the family atmosphere, just as we do. It’s a…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T G (Son of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Moorland House is a warm, friendly and caring environment. The staff all know my mother by name and she seems happy and well looked after. The home manager runs a 'tight ship' in my view and does a great job in light of tight resources and the legacy of covid. I know my mother would appreciate more
home cooking of cakes and I think her room could do with a quarterly 'deep clean' but overall I'm very happy with Moorland House.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for your acknowledgement of Moorland House, the staff and atmosphere. It is always nice for staff to be recognised and acknowledged for the care that they give to our residents and support…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah B (Daughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Moorland House after having a bad fall and being hospitalised for some time. She was very distressed and didn’t want to move into a care home. The staff have been wonderful and have helped her recover. She now regards them as friends and feels very comfortable. She enjoys her meals
and has put on weight. She no longer wants to return to her home as she feels safe and well supported.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for the positive feedback you have given regarding your mum's stay at Moorland House. We were aware of the difficult transition from her own home to Moorland House was going to be and we are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K O (Niece of Resident) published on 20 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is very happy at Moorland House. She has lived there several years and only has good things to say about the staff and the care she gets. She also says that she enjoys her meals. She has several serious health issues and was not well physically or mentally when she first went in. She is much
happier and her physical health is better than when she arrived despite her being a few years older.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine R (Granddaughter of Resident) published on 10 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma came to Moorland House for respite, following a fall. She really enjoyed it. She joined in with all the groups, attended the weekly church service and even had her hair done every week. She made some good friends with both staff and residents. The care, food, and cleanliness were great. Thank
you so much for taking such good care of her.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for your positive comments following your grandma's stay at Moorland House. She truly threw herself in the life at the home and activities and was a pleasure to care for. Please send her…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tricia A (Daughter of Resident) published on 10 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
We had been caring for my mother for a number of years and she has a complex set of conditions. After a stay in hospital, it became evident we could no longer cope with her at home and she moved into Moorland House in October 2020. This was at the beginning of the second lock down which meant we couldn’t
visit her to see if she had settled in. Staff and management welcomed her in and took the time to get to know her, and her needs. It was a difficult time due to COVID restrictions stopping us from visiting. Video calls were arranged which helped us keep in touch.
Moorland House have a number of social activities within the care home which my mother has been taking part in especially the art classes and music, as we can see on social media. The atmosphere when you go in is always nice, Moorland House feels homely, not corporate. The staff are incredibly patient, kind and friendly with a good sense of humour. Couldn’t ask for anything more at her stage in life.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for your positive comments regarding the staff and facilities at Moorland House. It is always a joy to see your mother enjoying the activities and to capture these moments for you to be able…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Son-in-law of Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was a strong independent octogenarian brought low by a sudden fall. She initially, and understandably, struggled to come to terms with moving permanently to a care home. The staff of Moorlands, with their unfailing patience and friendly but professional approach, helped her settle into
her new home which she now appreciates and, whisper it quietly, is starting to rather enjoy, This is a testament to the quality of care she receives. Well done to the team.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
It is always nice when we manage to look after someone at Moorland House and then they are able to return back to their own home. However, whilst we did manage to help your mother-in-law return to her…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Penny W (Daughter of Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved to Moorland House as his health had deteriorated to the point it wasn't safe for him to be at home. His mobility has been very variable over the months he's been at Moorland House, but it's been very reassuring to have seen how well he's been looked after on his good days and his bad days.

All the staff are so friendly and have made him (and us) feel welcome. They've encouraged him to be as independent as is practical, and have worked really well with all the family to make his move to Moorland House work.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for your kind observations of Moorland House. Your dad is still very independent in a lot of his ways and we are pleased that the transition to Moorland House was made a smooth one. When any…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan W (Nephew of Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am now able to visit my uncle again in Moorland House, in his room. The team facilitated the visit very well and their approach to dealing with the COVID pandemic since early 2020 has been excellent.
My uncle is well cared for and he is happy in MHA Moorland House. He specifically wanted an MHA facility
and he is happy with the choice we made.
The staff are always helpful and, as I live over 2 hours drive away, it is important to have a rapport with the carers so that any issues or accidents are discussed and dealt with professionally, which they are.
I and my family would thank the care team for their hard work, particularly since the onset of the COVID pandemic which has made the task especially difficult for the staff. Thank you.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for the time you took to acknowledge the hard work that staff do at Moorland House. We are pleased that your uncle still is enjoying living at the home - he is a real gentleman. We…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue A (Niece of Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt has lived in Moorland House for over 2 years. Although not in good health, she continues to be supported by the caring staff. I live 3 hours drive away and visit every 5-6 weeks. The staff are always welcoming when we visit.
Reply from Shirley Reece Johnson, Home Manager at Moorland House
Thank you for your compliments on the care your aunt receives at Moorland House; this is much appreciated and I know the staff will also be pleased that you have taken time to praise them in their…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Moorland House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.705 for Moorland House is calculated as follows: ( (96 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 132 Ratings = 4.705
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Moorland House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (3)

Kirstie

Kirstie Thorsteinsson

Job Title: Administration Manager Joined: 2003

I have worked at Moorland House in an administrative role for 17 years, being promoted to Administration Manager around 4 years ago. I am passionate about ensuring that residents and staff have the best possible experience of living and working at Moorland House. I think Moorland House is special, because we provide our residents with a ‘home’, not a Home. Our friendly family atmosphere is one of the first things that visitors to the home notice, and I am incredibly proud of that. Outside of work, I enjoy spending time with my grandchildren and walking in the beautiful local countryside with my two dogs, Nev and Aggie.

Susan

Susan Lamprell

Job Title: Home Chaplain Joined: 2020

I started working here as a Chaplain in August 2020 and I had such a warm welcome from staff and residents. As part of my job role, I work alongside our amazingly talented Activity Coordinator getting involved in activities participating with residents and spending quality time with them all such as playing scrabble every Tuesday and also arts and crafts. I carry out a midweek service every Wednesday morning and also hold a prayer group every Friday morning. I am always available to talk to anyone, staff, residents, relatives as a listening ear. I spent over 20 years working for the NHS as a Pharmacy Technician in hospitals in London and Essex and more latterly at Sheffield Children’s Hospital. I am very involved at St. Thomas’ the local Anglican church where amongst other things I help lead the Home Bible Group for the older folk and help run ‘Young at Heart’ once a month where we get together for a cup of tea, a piece of cake and plenty of chat.

Carly

Carly Theobald

Job Title: Home Manager Joined: 2025

Carly is the current Home Manager

Frequently Asked Questions about Moorland House

What types of Care is Moorland House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Moorland House have?

There are 48 Single Rooms.

What are the Facilities & Services at Moorland House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Moorland House to the centre of Hope Valley?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorland House to verify any information. View our terms and conditions. Moorland House has an Enhanced Service - more info.