Morton Grange

The care afforded to my dear elderly friend was exemplary. Sadly she only spent a relatively short time at Morton Grange but settled in very well and happily. The personalised care offered to all residents was so good to see and the care and attention and the interest the staff took in those in their care was wonderful.
Staff took a great deal of time to find out as much as possible about my friend, her family, interests, hobbies etc and then most importantly did their best to follow up on those interests through their daily activities whether it was joining in the in-house activities or going to a garden centre, shopping or just being in the gardens enjoying the fresh air.
The nursing and personal care were professionally and kindly administered - so refreshing to see staff who really cared about the residents.
I was always welcomed as a visitor whatever time I visited - thank you.

I looked all around Matlock and Chesterfield for a suitable home for my very active aunt aged 96. When I went into Morton Grange and spoke to the owner, manageress and staff I knew it was ideal. They were dedicated, caring and enjoyed there work. The owner advised I also look at other homes but none matched Morton Grange.

Sadly my aunt was not there very long but throughout her stay, the staff, service and care exceeded my initial impressions. I could not fault anything. I know that because this is an owner run home there is a dedication to care and services. I am still in contact with the home and would recommend it for all the care they offer.

The staff are exceptionally good and seem to be very attentive and vigilant.
The care home is always spotlessly clean.
This was a respite care visit - but will certainly use again if a room is available when required.

My husband has been well looked after and cared for by a team of professionals. Morton Grange provides 'home' for him and the other residents; there is a real family atmosphere. I can only praise the dedication of all the staff. I see genuine care and affection; everyone is treated with respect and peoples' dignity is preserved. I have no reservations about recommending Morton Grange. I am so thankful we found it. I feel my husband is in safe hands; he has Alzheimer's.

Very good experience - staff and management excellent.
Very happy - Mother's been in Morton Grange for 2 1/2 years.
Excellent in every way.

My father spent the last 2 weeks of his life in Morton Grange, where he was looked after in a very caring and professional way.
Not only were the nursing staff very good but everyone from administration to management were attentive and welcoming to the family.
We could not have asked for more, we would not hesitate in recommending Morton Grange to anyone needed a safe and caring environment for their loved ones.

Mother has lived in The Willows section of Morton Grange for two and a half years and we have been extremely pleased with our choice of home for her. She has severe dementia and so is not easily able to express herself, but she always seems happy and well cared for. All the staff are extremely patient, friendly and kind towards her, which is so essential, but not easy when caring for dementia patients. They care for her with dignity and she responds to all the affection that they show her.
When we visit the home, we are always made to feel very welcome. Everywhere is clean and tidy and always smells fresh. The interaction between the staff and the other residents is very caring and the meals look appetising and well presented.
We are very grateful to all the staff at Morton Grange for looking after mother so well and we are delighted that she has become part of their family.

My Dad has settled in at Morton Grange better than we ever expected. The staff are so patient and go above and beyond to enable all the residents to receive the best care possible. Dad seems very happy and comfortable, which makes it easier for us to visit him and be at peace knowing he is very cared for. Thanks to all the staff at Morton Grange.

On arriving at Morton Grange you are greeted very warmly, a cup of tea straight away. There are no secrets, you are told everything. The staff treat everyone as one big family. If you need any help or advice they will bend over backwards to provide it for you. Everyone is on first names and treated respectfully. It is very clean.

My father has been a resident for almost 3 years. The nurses and carers are kind and attentive and cannot be faulted. They are patient and always cheerful even in difficult situations. The management are visible and play an important and proactive role in daily life. They organise many activities for the residents both inside and outside the home including friends and family of the residents.

For the last 2 years, I have visited my friend every week and attended a number of events arranged by the staff. I have been very impressed by the range of events available and the involvement of the staff. It all creates a very friendly and relaxed environment for residents and visitors.

Celebration of 30 years, opened as a care home 1986. Wonderful celebration and gifts for residents and family. Wonderful entertainment and food provided. Food is really good at all times and many residents took part. Nothing too much trouble and the carers provide exceptional care to enable as many residents to take part. Well done.

In the past 15 years, we have had four of our relatives in the care of Morton Grange. The fourth being my brother who is currently there. Through these times we have been so grateful for the high standard of care that's been shown to the members of our family, all with their different and sometimes challenging needs.
There are too many homes out there that are not fulfilling what they should be doing and that is caring. Morton Grange do their very best for everyone, that includes the residents relatives who are always listened to if they have problems.

Mum has been a resident in Morton Grange since November 2010.
During this time I have been pleased with the level of care and support given to Mum and myself by all the members of staff.
The staff are always welcoming and open, telephoning me with any issues they have or any changes that occur with Mum.
I have been impressed that other health care professionals have been involved as and when required.

My wife has been at Morton Grange for six years now. We looked at other care homes but decided on Morton Grange for her and it was the best decision we could have made, she has always been happy there.
It is well run from the top down. The care staff are brilliant. They are well trained and treat the residents with respect and help them to keep their dignity. I am always made welcome whenever I visit with a smile and a friendly word. The entertainment for the residents is top class as are the trips ou in the mini bus. So from my experience, I can highly recommend Morton Grange.

I have great respect for this care home. My wife was in another care home which I thought was the norm until she was transferred here and then I found a great contrast. Where would you find the owner of an establishment forsake her family on Christmas day to give her flock in the above care, all the assistance, feeding etc to the residents who have to have help. 2 yrs ago I went to Canada to see out daughter alone, the staff at Morton Grange phoned me every 3 days to report her.

We were delighted to find Morton Grange because it was privately owned by a clearly committed and engaged person and was run by professional and qualified staff. In fact, in addition to the nurses, some of the care staff have nursing qualifications.
Key points for us when we reviewed the homes were the smell (not a problem in itself but indicative of the diligence of the care staff); the number of staff on duty and amount of quality interaction with the residents; and quality of room and communal areas.
Morton Grange scored very highly in all of these areas and throughout the 6 months she has been there the standards have remained constant.
I would also like to mention that the staff call us regularly to let us know of any problems or changes in care and we have seen some of the many events that Morton Grange runs for residents (and visitors).
I recommend Morton Grange highly to anyone needing residential or nursing care.
Note also that fees are very reasonable.

My Mum receives excellent care in all respects here at Morton Grange. The food is excellent, the home is very clean and the staff are wonderful. It is always difficult when a loved one needs care over and above what you know you can provide, Morton Grange provides this. The residents are treated as part of an extended family, with regular entertainment and trips out. I am very pleased my Mum is here. I don't think I could find anywhere better.

I like the care my husband receives at Morton Grange. The staff are always very kind to my husband and myself. The managers get their hands on to all sorts of things and are always trying new activities for the residents. If anyone asks me about Morton Grange as a care home, I always recommend it. Thank you.

My father has improved greatly since he has come to Morton Grange. This is his fourth nursing home and by far the best. The staff are very caring and nothing is too much trouble for them.

My mum had move to Morton Grange from a residential home in Leicester due to her changed needs. After investigating local nursing homes I decided that Morton Grange seemed a good choice. We were lucky enough to be accepted relatively quickly, and Morton Grange made the trauma of moving my 91 yr old mother 50 miles away from her home town relatively easy.
They have since looked after my mum, in my opinion, in a caring and kind manner, making her feel welcome and attending to any problems, needs or wishes as quickly as they were able. My mum is still of reasonably sound mind, but suffers from Parkinsons and the onset of dementia, so I know things will deteriorate, but it is good to know she is somewhere where the staff care about her, and where I can visit her daily.
Mum loves all the activities, outings and social occasions Morton Grange offer and after the recent street party for the Queens 90th birthday, mum said she really enjoyed it. The next "party" is Morton Grange's 30th anniversary - we are looking forward to that.

When you walk into the home it's always warm, clean and well ventilated. The staff welcome you when you visit. They give information about how my sister is progressing. There is always plenty of staff around to respond to the needs of any patient. It is a pleasure to visit because the staff are always happy, smiling and thorough, they are very busy. I think my sister is safe because staff respond quickly to any emergency. It is comforting to know that my sister is in a loving caring home.

My family have been so grateful for the wonderful and loving care my sister has received over the past 18 months while in Morton Grange. From the very top of management staff to the cleaners, laundry and personnel. We are aware of how caring they are to residents and give them so much support and all whilst retaining their dignity. Everyone has been wonderful to the whole family during a time of immense sadness when my sister requires 24 hour care.

Looked around a few homes for mother before deciding on Morton Grange, and all of the family members have been so impressed with the decision we made on behalf of mum.
The care and kindness we have experienced for mum and ourselves has been overwhelming, and I would have no hesitation in recommending the home for any family member looking for a place for a relative.
Kindness and care starts from the very top with the owners direct involvement visiting and sitting with residents and family, offering encouragement and always concerned about maintaining high standards. This standard of care is followed up by the Manageress who ensures high standards are the key factor of the care delivered to residents.
During our daily visits we have met nurses, carers and cooks and it is impressive to see not only their commitment to care, but to see them smiling and happy in the job they are performing.