Abbeydale

The initial reaction is impressive. Abbeydale is a clean fresh home with happy, helpful and caring staff. All involved with Mum's care were professional and kind and nothing was too much trouble. I would have no hesitation in recommending this home to anyone.

Wonderful respite care enabled my mother to return to her own home, following nearly a month's critical care in hospital. Caring staff and good food plus comfortable surroundings at Abbeydale played a huge part in Mum's recovery. Thank you.

Mum went to Abbeydale for 2 and a half weeks of respite care. She was very well looked after and I was always made to feel welcome. Lovely, caring staff too. I felt very comfortable leaving her despite my concerns. Very happy with Abbeydale care home.

The standard of care was exemplary. Nothing was too much trouble in making Mum comfortable in her final days and everything was carried out in a thoroughly friendly yet professional manner.

Very accommodating, friendly, helpful. Nothing too much trouble, clean, food good.

First Class.

Thank you to everyone at Abbeydale for their kindness at a very difficult time.

My short stay was extremely pleasant. The staff were very kind, attentive, caring and efficient. Many thanks.

Every member of the Abbeydale team played their part in making the home a comfortable, caring environment for Mum and her visitors. Nothing was too much trouble. It is obvious that a lot of work goes on behind the scenes to maintain such high standards, both in care and comfort - a 5-star hotel for poorly people.

I found Abbeydale to be an exceptional nursing home where all residents are treated as individuals. Whilst my mum was a resident all staff took the time to listen to her views and administer to her needs, gently encouraging her to interact with others and settle into life in her new home. Nothing was too much trouble. The whole team work together to provide a family environment and the activities team show great enthusiasm and imagination to engage the residents.

During Mum's twelve months stay at Abbeydale, she was looked after so well by such caring and compassionate management and staff. Their patience in coping with her deteriorating dementia was exemplary. Her dignity was maintained throughout and the management and staff were always approachable and friendly, both to Mum and myself.

Mum moved to Abbeydale 2 weeks ago from another home. The manager and all the staff we have been in contact with have been so caring and understanding. It has been so reassuring to see Mum joining in with activities via the Facebook page and getting her appetite back - the food is cooked fresh and always a choice. Thank you all so much, your care of Mum and the other residents really shows and is much appreciated.

A really homely atmosphere with caring and compassionate staff. Everyone has been so helpful as my parents try to settle into a new kind of life in a new place. Nothing seems to be too much trouble for nurses and carers. The senior leaders keep us informed at every step and listen to us. The rooms are pleasant and the food is homemade and seems to be tailored to individual requirements.

My mum was treated with the utmost respect. She was very well cared for by staff who treated her like one of their family. I was also given the best care possible when Mum's time came. The head nurse and all the staff were amazing. I cannot praise them enough.

Abbeydale is a great place. The staff are very helpful and friendly. The food is highly rated too. The staff are always contactable and keep you updated on any concerns.

All of the team at Abbeydale took great care of Mum. I would recommend the home to others who need the care.

My father was extremely lucky to be taken in by the nursing home the day before lockdown. We are just so happy and relieved that we managed to get him there in time as this has been a fantastic nursing home. They treated him with such care, dignity and respect, as well as being sensitive to our concerns. We felt reassured that he was being looked after so carefully. When we managed to visit him as lockdown was eased, they were very careful to ensure that safe social distancing guidelines were stringently observed and we were very confident that he was being kept safe. Every day, photos and videos are uploaded to the home's Facebook page and it is wonderful to see all the activities they put on. It was very moving to see photos of our dad on his birthday surrounded by presents, a cake from the home, and the video messaging they facilitated so that our father could speak to his daughter in Australia on the day. We couldn't have wished for better care in the final 6 months of his long life.

Although I live in Australia and was not able to visit, I am very confident that my father received excellent care whilst a resident at Abbeydale. I was kept informed of his progress, and video chats with him were well facilitated. It is a comfort to know that he was happy and well cared for in his last remaining months.

We are so glad that my Dad was accepted here in March this year, and has been safe and so well looked after. We are also very grateful to the two lovely staff and manager who sat with my dad at the end, talking and playing music. We would not hesitate to recommend this Abbeydale and hope that it continues for many years to come under the present management, who clearly care about their residents and staff.

Really grateful for all that they do.