Aspen Court Care Home

Outside staff for blood tests etc. should be chased to attend the home quicker!

My Mother was a resident at Aspen Court from July 2024 until her passing in Dec 2025. Her condition was very challenging, but the care and affection shown to her (and us) was a great comfort.

Nothing is too much trouble for the Staff and Management, who are accommodating and responsive to any concerns you may have.

Excellent. Five star service.

Very friendly, home from home. All staff take care of resident and family and if any issues they act upon them straight away.

Just to say I found it very welcoming and caring.

Thank you.

PS: Left out activities as haven't participated in any yet.

More than satisfied with the care provided at Aspen Court Care Home.

Visiting today we were met with an overall disgusting smell. This permeated both floors, the lift & my brother's room. The floor in his room looked dirty & stained. This is not pleasant for residents, visitors or staff. This is not the first time the smell has been bad & needs a quick & permanent solution.

The building is very tired and needs attention in particular the bedrooms. We were told a year ago that our parents' room would be decorated especially as they are self-funding. Sometimes a thorough clean wouldn't go amiss.

Excellent care home. Management is very helpful and lovely with my husband. The carer are brilliant with my husband and look after him so well, always smiling and making his life better in a difficult situation because he cannot express himself easily which he gets very frustrated with. Lovely staff. Thank you.

Our experience with Aspen Court was exceptional. Our brother was put here in December 2023 and despite his reluctance found the staff to be exceptional in their care for him. As relatives we found the support to be professional, sympathetic, informative and caring. Nothing was too much trouble for the wonderful care team.

Thank you to all the nursing, care staff and team who looked after my father. When up to it he enjoyed social activities and in his final days the team were caring and considerate making him comfortable.

During my mum's last few weeks, she suffered from constipation, weight loss, seemed dehydrated and eventually developed a chest infection and pneumonia. Many times I asked if Mum was at the end of life, which was only confirmed four hours before she passed away. The doctor was called but didn't arrive in time to provide drugs to ease her passage. I believe all residents with a terminal illness should have a detailed end-of-life plan in place to reassure the family at a stressful time.

My friend was having a very upsetting and negative experience. I was very pleased though that all the concerns raised were dealt with shortly after being brought to the manager's attention, a lot of promises were made and so far so good, his whole experience there seems so much more positive. I would like to thank the manager for taking positive action and am very happy with the care he is currently receiving, long may it continue.

My mother moved into Aspen Court Care Home in March 2022 for end-of-life care. 12 months on and she is still with us. Thank you to all staff who keep her clean and well and always willing to chat about Mum and have asked about Mum in her younger years. Friendly caring home.

I cannot praise Aspen Court and its carers enough. Mum first arrived at Aspen Court just over 4 years ago on end-of-life care, however, due to the amazing care and love she received, I got to enjoy a further 4 years with her. Mum has received incredible care throughout her residence at Aspen Court and each and every member of staff has been brilliant. The food is wonderful and always made fresh and provided at suitable consistencies to suit each person's need. Mum was sadly mainly on bed nursing but that made no difference to her level of care, she was always treated with the utmost dignity and respect and Carers would sit and talk to her and engage with her, even when not providing care. Sadly Mum lost her fight with Alzheimer's in November 2022. The care Mum received and also that we received, as a family, during this difficult time was brilliant. I was with Mum for her last days and nights and I was looked after as well as any resident. 100% recommend, a great home.

Do not hesitate to choose Aspen Court. They are top-class.

After a long search we found Aspen Court and we knew it was just the place our mum needed. The management and staff are very helpful and friendly. The home is very clean. Nothing is too much trouble. Mum is a changed person since going into Aspen Court. Thank you.

My Father has recently arrived at Aspen Court Care Home and as a family this was a big step for him and the family. From the minute he arrived, it felt so homely all of the staff are so friendly and welcoming. The facilities are excellent, particularly the conservatory and Garden. My father says the food is lovely and has started eating more. The staff have really listened to my Father about the routine he likes to have throughout the day which is really important to help him maintain a level of independence. We are always made to feel welcome when we visit which is really important. They organise lots of activities for the residents which is really important as the days can be long. I would recommend Aspen Court Care Home to anyone needing care.