Aspen Court Care Home

Aspen Drive, Spondon, Derby DE21 7SG
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8.5 47 Reviews
  • Aspen Court Care Home, Derby
Nestled in the peaceful residential community of Spondon near Derby, Aspen Court Care Home is a welcoming and comfortable setting offering residential and nursing care to older people. Led by a home manager with a wealth of experience, the whole team at Aspen Court is on hand to help you or your loved one settle in to life at the home.

As well as offering high quality care, the team at Aspen Court also focus on wellbeing, supporting residents to live independently as much as possible, taking an active role in how they spend their days and leading a happy quality of life.

To help maintain ties with the wider community, residents are encouraged to build strong relationships in the Spondon neighbourhood, and the team regularly organise events with local schools, charities and businesses in the area.

For residents who prefer their home comforts, Aspen Court offers the ideal place to relax and enjoy the slower pace of life. As well as cosy sitting rooms, space for residents to pursue their hobbies and interests and a delightful dining room to enjoy meals carefully prepared by the catering team, the home also offers a pretty landscaped garden and patio, which is happily looked after by residents.

If you'd like to learn more about this beautiful care home, please get in touch with the team.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1143
  • Self-Funded Nursing Care: from £1143
  • RESPITE Self-Funded Residential Care: from £1143
  • RESPITE Self-Funded Nursing Care: from £1143

These prices are only a guideline, please contact Aspen Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1993

Room Information

  • Single Rooms (40)

Aspen Court Care Home Reviews (47)

8.5

Aspen Court Care Home has a Review Score of 8.5 (8.502) out of 10, based on 8 reviews in the last 2 years.
Over all time Aspen Court Care Home has 47 reviews.

Overall Experience
  • 27
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  • 2
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Date Published
  • 47
  • 4
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  • 8
  • 39
Reviewer Connection to Aspen Court Care Home
  • 20
  • 8
  • 6
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  • 2
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  • 1
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Total of 47, showing 41-47
Review from Patricia G (Wife of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia and the staff were caring and made you feel welcome. The care home was very clean and did not smell. My husband enjoyed his stay and joined in with activities.
Reply from Jayne Duck, Customer Services Administrator at Aspen Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

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Review from J S (Daughter of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On visiting this care home on the occasion feel things are slowly becoming better. But still feel a lack of communication. I was waiting for a nurse to visit my father from out of the home concerning infection apparently she phoned to cancel but this was not relayed to me. If I had not gone and asked
after waiting an hour I still could be there now! I did go to the nurse's station as soon as I arrived to and believe the phone call they were taking was the one from the nurses to cancel! Frustration.
And my father is still lacking getting a regular drink.
Reply from Jayne Duck, Customer Services Administrator at Aspen Court Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from N H (Son of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the staff were welcoming, caring, respectful and supportive in managing my dad.
This was his first experience of a care home, although there's no place like home, he came out with a very positive experience.
Concerns about my dad's general health were dealt with immediately with a positive
outcome for dad. Thanks.
Reply from Simone Berkeley, Customer Service Advisor at Aspen Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.

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Review from Bernadette M (Daughter of Resident) published on 16 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has a lovely atmosphere.
My family and I visited recently with a lot of young children. There was plenty of board games provided which they enjoyed playing in the large bright conservatory while my mother sat with us. It felt like being at home which was great. The staff are always polite
and helpful.
Reply from Emily Wilson, Customer Service Administrator at Aspen Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from B F (Wife of Resident) published on 5 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and patients well cared for. Staff all very good and friendly. Nursing care good.
Reply from Jayne Duck, Customer Services Administrator at Aspen Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from David F (Son of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were very friendly, patient and treated mum well, however we felt there were insufficient people with similar dementia problems for mum to relate to, than we were first lead to believe, coupled with mum's reluctance to accept that she was in an environment with people of high nursing needs.
So it was decided by the family to move mum to a residential home nearer to me, we hope this proves successful, but mum's denial of her dementia will always prove problem-some.
Reply from Emily Wilson, Customer Service Administrator at Aspen Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Richard M (Son of Resident) published on 11 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother placed as step-sown from hospital. Experience has convinced her long term care is best for her. The level of care provided is excellent. The food was remarkably good and for first time in years she is eating properly. I would have no hesitation in recommending this home and its staff to anyone.
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Current Review Score: 8.5 (8.502)

Overview of Review Score

The Review Score of 8.5 (8.502) out of 10 for Aspen Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.152 for Aspen Court Care Home is calculated as follows: ( (35 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 92 Ratings = 4.152
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.35 Points relating to the number of positive Reviews for Aspen Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 6 Positive Reviews ÷ 8 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

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