The Laurels Residential and Nursing Home

77 Nottingham Road, Spondon, Derby DE21 7NG
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9.8 60 Reviews
  • The Laurels Residential and Nursing Home, Derby
The team at The Laurels, many of whom have been with the home for over 10 years, are devoted to enriching the lives of their residents.

As well as providing residential, dementia, nursing and palliative care, they also offer respite care breaks, which can be booked in advance.

There are so many activities to enjoy, from baking and quizzes, to games on the Magic Table, an incredible piece of technology designed for people living with dementia to play interactive light games, which encourage gentle movement and some healthy competition!

The team are passionate about supporting residents to have a very active role to play in how their home is run, with resident ambassadors who enjoy supporting the home manager to interview potential staff and welcoming new residents and their families.

This summer the team and residents have loved growing their own fruit, vegetables and herbs in the garden, which they have proudly harvested for the chef to use in the kitchen, giving them such a sense of achievement and purpose. They grew everything from onions and tomatoes to strawberries and blackberries. Some of the residents enjoyed helping the chef to prep the vegetables for lunch and making fruit milkshakes and cocktails.

In the dining rooms, the residents enjoy delicious home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays and freshly baked cakes for afternoon tea. A firm favourite are the chef’s home-made chocolate fudge and cheese scones!

The local community are embraced into life at The Laurels, with students from local schools and colleges regularly visiting, as well as community volunteers who love taking part in activities.

The home also has a hair salon, for regular appointments with the mobile hairdresser. And there are welcoming lounges for the residents to enjoy activities and spend time with loved ones, who are welcome to visit at any time.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1144
  • Self-Funded Nursing Care: from £1364
  • RESPITE Self-Funded Residential Care: from £1144

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1144 and for nursing care £1364, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact The Laurels Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sheila Clay (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (2)

The Laurels Residential and Nursing Home Reviews (60)

Total of 60, showing 1-20
9.8

The Laurels Residential and Nursing Home has a Review Score of 9.8 (9.821) out of 10, based on 15 reviews in the last 2 years. Over all time The Laurels Residential and Nursing Home has 60 reviews.

Overall Experience

  • 37
  • 22
  • 1
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Date Published

60
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9
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Overall Experience  Overall Experience 5.0 out of 5

We were all worried when Mum went into respite care when we went on holiday. She had had numerous falls at home and lost her confidence. From the moment we stepped into the Laurels, we were welcomed. The staff are all amazing. Within a few hours, Mum knew she wanted to stay. She has a lot of friends,
has her 'glow' back and is being cared for by the lovely staff. Thank you!

Reply from Jacob Hardie, Design and Marketing Assistant at The Laurels Residential and Nursing Home

Thank you so much for your lovely review. We're thrilled your mum felt at home so quickly and that she's regained her confidence and made new friends. It's wonderful to hear she's happy and glowing again-our team will be delighted to know they made a difference!

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Overall Experience  Overall Experience 5.0 out of 5

Mum went into a care home for respite, it was like a hotel, but soon found out the care wasn't there. She ended up in the hospital through neglect, and he health and spirits declined. We thought we had lost her a few times, but she was not able to come back to live with me because her needs were too
high. So I had to look for dementia nursing care. I visited lots and every time I ended up crying in the car park because none were suitable, I was becoming very disheartened until I visited The Laurels Nursing Home, I just knew straight away the manager and staff have such care and empathy. Mum moved in a week later, and like a miracle, she improved so much, but I now feel content knowing Mum is well cared for by the amazing staff. I now know I've chosen the best place for Mum, it's taken all the care and worrying from me. Thank you.

Reply from Jacob Hardie, Design and Marketing Assistant at The Laurels Residential and Nursing Home

Thank you so much for your kind words. We're delighted to hear how much your mum has improved since joining us at The Laurels. It means everything to know that you feel confident and at peace with the care she's receiving. Our team is truly dedicated to making every resident feel safe, valued, and well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say every time I visit my mum she is always looking her best .The staff take care in making mum look lovely her hair and clothes are always immaculate.The staff are very friendly and know alot about each of the residents.The manager is also very helpful on anything you want to know,records
are up to date/
I would recommend this home to anyone.

Reply from Jacob Hardie, Design and Marketing Assistant at The Laurels Residential and Nursing Home

Thank you so much for your lovely review. We're thrilled to hear your mum always looks her best and that our team's care and attention are making a difference. It's great to know you find our staff friendly and knowledgeable, and our manager helpful and approachable.

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Overall Experience  Overall Experience 5.0 out of 5

The facility is well-designed and organised so resident so residents can feel at home while still having all the care and support they need. When visiting my uncle I was impressed by the number of staff on duty and their friendly and caring ways. All the staff were very compassionate and helpful to
my uncle and the family. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The staff look after the residents very well. The food is good and varied. It is always warm and comfortable. The home is well-decorated on the inside but the outside could do with a little attention. I would recommend it to anyone looking for a care home for a family member.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for your kind words and recommendation. We're so pleased to read your comments about the caring staff, home-cooked food, and the overall comfort of the home. We're also grateful for your feedback on the exterior and are pleased to share that following some external works last year, we have more improvements planned for this year, to ensure that both the inside and outside continue to meet the highest standards.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is in very poor health and I was dreading Xmas. Most likely her last Xmas with us and also her first one in a care home. Honestly, the home couldn't have done more to ensure the festivities were filled with love, joy and fun. A member of staff dressed as Santa on the day and me and my sister
cried happy tears when he surprised my mum with a visit on the big day. This epitomised the exceptional care my mum receives at the Laurels. The Manager's door is always open and welcoming should I have worries about my mum. What I thought was going to be a sad place to visit has become my happy place, as I make treasured memories.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for your heartfelt review for The Laurels. The home manager and her team will be so happy to read your wonderful comments and will be honoured to know they have helped to create such special memories for your family during what we know is a challenging time. Your kind words about our staff and the open-door policy reflect our commitment to providing exceptional care and support. We're so glad The Laurels has become a source of happiness for you, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for 3 months. Although she as deteriorated The Laurels and all the staff have been amazing.
The level of care she is receiving is exceptional. They all go out of their way for Mum and our family.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for your kind words. We're truly grateful for your feedback for our team at The Laurels, who will be proud to read your comments. It's wonderful to hear that you feel so supported by our team, and we'll continue to do our best to provide exceptional care for your mum.

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Overall Experience  Overall Experience 5.0 out of 5

My husband is very confused at times. Very well looked after staff answered and questions. Staff show us meals he has.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your kind feedback for our team at The Laurels. We're glad to hear that your husband is being so well cared for and that our team is keeping you informed and involved. Supporting families and ensuring open communication is so important to us. Thank you for trusting us with his care.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is receiving fantastic care at The Laurels in Spondon. I am so glad she was placed there as the staff and management are so patient-focused. Also the attitude of the staff promotes a nice atmosphere in the home.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for sharing your positive experience with The Laurels in Spondon. We're delighted to hear that your mother is receiving such wonderful care. The team will be delighted to hear that the warm, welcoming atmosphere has made a difference for both of you. Your feedback is greatly appreciated, thank you.

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Overall Experience  Overall Experience 4.0 out of 5

My husband and I live in Scotland, and it has been such a blessing that my mother-in-law was placed in The Laurels. I cannot thank everyone enough. All the different teams work so well together. Nothing is too much trouble. The food is amazing, and bespoke to each patient/person. My mother-in-law has
a very rare skin disease, and when she went in needed turning every two hours, it was done with love and care. She is a complex case, with many other problems, but for The Laurels and the team, she is almost ready to go back home. It is because of their diligence and kindness, love and care. We cannot recommend enough.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your wonderful review for The Laurels, the team will be touched to read your comments. We are delighted they have been able to support your mother-in-law so well, and if you ever need them again don't hesitate to get in touch.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at The Laurels for nearly two years and my mum, sister and I are really happy with his care. The staff are friendly and very supportive. The care home manager has recently helped with securing my dad a permanent place and her support was welcoming.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your five-star review, the team at The Laurels will be delighted to read your comments.

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Overall Experience  Overall Experience 5.0 out of 5

I am incredibly grateful to have found The Laurels (Derby), where the exceptional care and unwavering dedication provided to Mum one have surpassed all expectations.
From the moment we stepped through the doors, we were greeted with warmth and compassion by the staff, who have truly become an extended
family to us. Their professionalism and genuine concern for the well-being of residents are evident in every interaction.
The facilities provide a safe and comfortable environment that feels like home. The attention to detail in creating a homely atmosphere has not gone unnoticed, and it's clear that every aspect of the care home has been designed with the resident's comfort and happiness in mind.
What truly sets The Laurels apart, however, is the level of individualized care provided to each resident. The staff take the time to get to know each person on a personal level, tailoring their care plans to meet their unique needs and preferences.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your five star review for The Laurels, the team will be so proud to read your kind words. They are passionate about providing care that is truly person-centred for each and every one of their residents, so they can enrich their lives.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot rate the management and all staff at The Laurels highly enough.
My mother is a resident there for end-of-life care, and the care she has received is outstanding. My mother had always said that she would never go to a nursing/care home, but after a few weeks at The Laurels, she said that she
"loves this place and the people and that I wish I had come here years ago". All of the staff are extremely friendly and helpful, and after years of worrying about my mother, I can finally relax because she is safe.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your five-star review of The Laurels, the team will be delighted.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at The Laurels for three years. In that time she has been well looked after and cared for. She enjoys her meals, her hair appointments (via in-house) and chatting to the staff and residents.
Time is spent to make sure she is happy and when needed additional aids have been provided. I
have no hesitation in recommending The Laurels.

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Overall Experience  Overall Experience 4.0 out of 5

At the beginning it was a worrying, stressful decision to make, to have to put my dad into a nursing home. The Laurels helped loads with the transition. They were very informative and tentative to my dad's needs. I would highly recommend this nursing home.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for taking the time to leave such a lovely review, our team at The Laurels pride themselves on being a huge support to our residents' families, so will be so pleased to read your comments.

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Overall Experience  Overall Experience 5.0 out of 5

The Laurels Residential and Nursing Home cared for my dad in his last days and hours. Following a massive stroke, which happened whilst he was there on respite, he was discharged from the hospital for twenty-four-hour nursing care. The care and attention given to his comfort and well-being were second
to none. Family members were also looked after and shown compassion at a very difficult time. Nothing was too much trouble for the staff. Our own well-being was also taken into consideration, we were fed and watered so we could concentrate on spending valuable time with Dad. I could not praise everyone enough, it made a very difficult time more bearable. Thank you from the bottom of our hearts.

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Overall Experience  Overall Experience 4.0 out of 5

My husband came to The Laurels in mid-November 2022 with Parkinson's, very bad mobility and very slight dementia. Whenever I visit, which is often, I find him well cared for. On the whole, myself, daughter and son are happy with The Laurels' care.

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Overall Experience  Overall Experience 5.0 out of 5

A nice comfortable friendly home. Welcomed by the staff. Nothing too much trouble made to feel at ease at visiting times.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt was very nervous on arrival but was soon put at ease. The staff all gave her lots of care and attention and she's now a different person, relaxed and settled. She's made a lot of friends and loves her craft work. I don't need to worry about her as I know she's in good hands and I'm always informed
of any problems.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt has resided here for some years. The treatment and atmosphere have been remarkable. She has always been looked after so well. Always clean and perfectly presented. Her stay has been a very happy one.

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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for The Laurels Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.821 for The Laurels Residential and Nursing Home is calculated as follows: ( (148 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.821

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Laurels Residential and Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

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Meet the Team (5)

Sheila

Sheila Clay

Job Title: Home Manager

Joined: 2020

The ethos of our home is friendly, warm and caring. We have amazing staff that go above and beyond to enrich the lives of our residents.

Michelle

Michelle Elliott

Job Title: Deputy Manager

Joined: 2021

Michelle joined our home in 2021 and says she feels so at home at The Laurels. "The staff are amazing and welcoming".

Rebecca

Rebecca Joly

Job Title: Care Assistant

Joined: 2011

Rebecca has been a part of The Laurels team for over a decade and just loves her role as a care assistant.

Sam

Sam Keeling

Job Title: Administrator

Joined: 2020

As our administrator, every day is different for Sam - something she loves about her role here at The Laurels!

Donna

Donna Hibbert

Job Title: Domestic Supervisor

Joined: 2017

Donna loves making our residents laugh and really feels like she is part of one big family at The Laurels.

Frequently Asked Questions about The Laurels Residential and Nursing Home

What types of Care is The Laurels Residential and Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Laurels Residential and Nursing Home have?

There are 39 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Laurels Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Laurels Residential and Nursing Home to the centre of Derby?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Laurels Residential and Nursing Home to verify any information. View our terms and conditions. The Laurels Residential and Nursing Home has an Enhanced Service - more info.