The Laurels Residential and Nursing Home

77 Nottingham Road, Spondon, Derby DE21 7NG

The Laurels Residential and Nursing Home is ideal for a wide range of care needs, including residential and nursing care, while the facility is ideal for adults with mobility issues.

A spacious home that supports the pursuit of active lifestyles, with a friendly team committed to supporting personal interests and hosting numerous interesting events.

Residents have their own personalised care packages, the choice of three lounges to socialise or relax in, and a flexible food menu that takes account of all dietary needs.

The Laurels Residential and Nursing Home is part of Sanctuary Care Group.

Group: Sanctuary Care Ltd

Person in charge: Kerry Preston-Carr (Manager)

Local Authority / Social Services: Derby City Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 41

Shared Rooms: 2

Rooms with ensuite WC: 24

Weekly Charges Guide: , Nursing Care Shared (per person) £367 – £380 (These prices are only a guideline, please contact The Laurels Residential and Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Laurels Residential and Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8 (maximum of 10) for The Laurels Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for The Laurels Residential and Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.507 for The Laurels Residential and Nursing Home is calculated as follows: ( (43 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 71 Ratings = 4.507

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.472 Points relating to the number of positive Reviews for The Laurels Residential and Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9 Target = 0.222

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 The Laurels Residential and Nursing Home has a Review Score of 8 (7.979) from 6 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Laurels Residential and Nursing Home?

  • Extremely LIKELY
    4
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Laurels Residential and Nursing Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1

It was wonderful to see how kind and caring all of the team were when I visited my grandfather yesterday. Thank you all so much for what you do. There is a lovely, positive and homely atmosphere at The Laurels.

How likely would you be to recommend The Laurels Residential and Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   4.4 out of 5

My relation has been in The Laurels home for 7 and a half years and has just passed away. He has been well looked after there, although most of the time it's understaffed and our relation has had to wait longer than he should for personal things like the toilet and getting him up late. I don't blame the staff, they have a lot to contend with, and they work hard for low pay - but it needs sorting for the sake of the residents.

How likely would you be to recommend The Laurels Residential and Nursing Home? Likely

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Average Rating:   4.3 out of 5

My mum fell and was in hospital. The beds were needed. She was transferred to The Laurels. I went to see The Laurels and was given a warm welcome. I was promptly taken to see a nursing room. The room was nicely decorated; electric bed and air mattress/ensuite/patio window overlooking a garden. This home is kept to the highest standard for caring. Warm and friendly staff, nothing is too much trouble. They are efficient on all levels of staff. The home is very effective/safe environment/caring/responsive and well led. It offers activities. The menu is varied and nicely cooked and presented. This home is excellent and should be recommended.

How likely would you be to recommend The Laurels Residential and Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

The Laurels staff are a caring and dedicated team who treat the residents with respect and dignity and allow visitors time and space for their loved ones. It comes across as being a very busy home with the staff always on the go - giving the impression that the home is somewhat understaffed. That said all the carers, nursing staff, admin and ancillary staff were welcoming and easy to talk to at all times of the day. We never met the manager so cannot comment on that side of the running of the home. Access to the building sometimes entailed a lengthy wait, probably due to the staff being busy with residents. Overall our experience was fairly good with support when it was needed.

How likely would you be to recommend The Laurels Residential and Nursing Home? Likely

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Average Rating:   3.4 out of 5

From when dad moved in the staff were wonderful with family and the care of my dad. Nothing was too much trouble. The rooms and facilities are perfect and set in a lovely environment. They kept me informed at all times on progress and developments. I would highly recommend this nursing home. Your loved ones are safe, respected and cared for to a very high standard.

How likely would you be to recommend The Laurels Residential and Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My mother suffered a severe stroke and received end of life care at The Laurels. The care she received was of the highest standard, at no time was she in pain and the staff (from manager, nursing staff and domestic staff) were so attentive and caring. I cannot praise the home and staff enough for making my mum's final days peaceful and painless. Brilliant care home. My mum came to The Laurels in June 2015 after breaking her hip, once she had settled in, it was the happiest I had seen her in years.

How likely would you be to recommend The Laurels Residential and Nursing Home? Extremely Likely

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Treated with Dignity

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

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Care Home Idol 2016

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