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- The Laurels Residential and Nursing Home

it is a relief to know that your loved ones are in safe handsSusan D(Daughter of Resident/Service User)

This home is excellent and should be recommendedP H(Daughter of Resident/Service User)

a lovely, positive and homely atmosphereElin D Z(Granddaughter of Resident/Service User)

it is a relief to know that your loved ones are in safe handsSusan D(Daughter of Resident/Service User)

This home is excellent and should be recommendedP H(Daughter of Resident/Service User)

a lovely, positive and homely atmosphereElin D Z(Granddaughter of Resident/Service User)

The Laurels care home is supported by a dedicated team, many with over 10 years’ experience, enriching residents’ lives every day. The home offers residential, dementia, nursing and palliative care, plus respite breaks that can be booked in advance.
Activities include baking, quizzes and games on the Magic Table - an innovative technology for people living with dementia, encouraging gentle movement and friendly competition. Residents also play an active role in...
Care Provided by The Laurels Residential and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1213 and for nursing care £1446, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact The Laurels Residential and Nursing Home for full pricing details and T&Cs.
Contact The Laurels Residential and Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sheila Clay (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2000
Room Information
- Single Rooms (39)
- Couples/Companion Rooms (2)
The Laurels Residential and Nursing Home Reviews (73)
The Laurels Residential and Nursing Home has a Review Score of 9.9 (9.915) out of 10, based on 22 reviews in the last 2 years.
Over all time The Laurels Residential and Nursing Home has 73 reviews.
The home has been very welcoming to Mum. They have taken the time to get to know her and support her needs. The staff are always approachable and very caring!
The home is very cold at times - needs to have the temperature checked. (Cold in the room also) Activities are very good for residents. The food is very good. Communication is not always done effectively.
Caring, friendly, organised. Good food.
Visited my mother on her 101st Birthday. Only the second visit this year due to covid and I live in Wales. Very pleased with the care she receives but disappointed that her room hasn't been updated since she first went there. Also disappointed in the state of the gardens. Could do with a gardener- we pay enough. More than satisfied with the care from the staff.
The staff are very friendly. They always help if needed. The room is clean and tidy.
My friend has been in the home for a couple of years now and if it was left to her she would stay in bed all day, thankfully she is regularly taken to join the other residents for some company. There are always mid-morning drinks brought to her when she does choose to stay in bed. The staff are always very cheerful with residents and visitors alike.
I am happy with the care my mum receives at The Laurels. There is a good range of activities and a varied menu. The staff are always supportive and helpful and keep me informed about any changes to my mums care, needs/condition. My mum has a nice room which she has been able to choose the decor for.
I am happy that my daughter is safe and cared for and all help has been given to me during this very difficult time. Appointments have been made and visits have been made as personal as possible with privacy and respect. The staff have treated my daughter with respect and kindness. Thank you very much to all the staff.
Communication has improved but would be great to know more about what is happening. (activities if any treatments have happened etc) the rooms are lovely, all clean, tidy and decorated well. I think it's good value for money.
Friendly staff, super hygiene.
My husband has received excellent care whilst being in The Laurels. The manager is very helpful and the staff I have spoken with. I am unable to comment on the activities and facilities as due to the Covid restrictions it is not possible. The carer who takes the lateral flow tests is always very friendly.
Whilst myself and my family have been unable to visit my mum during this period, the staff have been great with information via phone calls. We have also been able to hand in anything mum needed at the main door. The staff have done a fantastic job during this difficult time.
During lockdown, I have never felt I was being a nuisance by ringing for an update and we have felt included despite no visits.
Thank you for taking the time to review our home and team - they will really appreciate your kind words. Best wishes, Fae.
My husband suffered with Parkinson's disease and, although he became very foetal, the staff treated him with great respect and love and made him as comfortable as possible. There were issues with medication supplies from time to time - this needs attention. The staff were very kind and cheerful and made me welcome on my daily visits. My husband enjoyed his jokes with the staff.
Thank you for your kind words about our team and home. Your feedback is much appreciated. Best wishes.
My uncle has been a resident at the Laurels for two years. He settled in very well, and the staff made him very welcome. He always looks smart and clean when he is up and about. He enjoys most of his meals, especially the puddings. He likes to see the children when they visit. His room is kept clean and tidy. Staff are always willing to tell us if there are any concerns concerning my uncle.
Best wishes, fae
We cannot commend the staff enough. Sadly she passed away in September but their support to us continued. Special thanks to the activities coordinator in particular.
Thank you so much for your kind words and I am so very sorry to hear of the passing of your mother - The manager and the team will really appreciate you taking the time to review our home. Best wishes.
Very friendly staff who look after residents with dignity and compassion.
I can't thank the staff enough for their care and kindness towards my mother. Throughout her time at The Laurels, she was treated with the utmost respect and dignity. We thought the default of the doors being open unless requested to be closed made the people feel open and friendly, allowing care staff to pop in and say hello which is what my mum loved. The food also looked amazing, with an eye for detail to make it perfect for each resident. My mum's likes and dislikes were listened to.
Thank you for such a lovely review, Paul. I will pass your kind words onto Jo and the team. They'll be much appreciated. Best wishes, Fae.
From what I have observed, care seems good. The staff are cheerful, welcoming and concerned for the people they look after.
Mum always looks clean and contented. Staff are friendly and smiling. If we ask for something it's done instantly. Nothing is too much trouble for the staff. Muk's room is pleasant, clean and comfortable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Laurels Residential and Nursing Home.
There are no upcoming events for The Laurels Residential and Nursing Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for The Laurels Residential and Nursing Home.
Meet the Team (5)

The ethos of our home is friendly, warm and caring. We have amazing staff that go above and beyond to enrich the lives of our residents.

Michelle joined our home in 2021 and says she feels so at home at The Laurels. "The staff are amazing and welcoming".

Rebecca has been a part of The Laurels team for over a decade and just loves her role as a care assistant.

As our administrator, every day is different for Sam - something she loves about her role here at The Laurels!

Donna loves making our residents laugh and really feels like she is part of one big family at The Laurels.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Laurels Residential and Nursing Home to verify any information. View our terms and conditions. The Laurels Residential and Nursing Home has an Enhanced Service -more info.