The Laurels Residential and Nursing Home

77 Nottingham Road, Spondon, Derby DE21 7NG
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9.9 66 Reviews
  • The Laurels Residential and Nursing Home, Derby
The Laurels care home is supported by a dedicated team, many with over 10 years’ experience, enriching residents’ lives every day. The home offers residential, dementia, nursing and palliative care, plus respite breaks that can be booked in advance.

Activities include baking, quizzes and games on the Magic Table - an innovative technology for people living with dementia, encouraging gentle movement and friendly competition. Residents also play an active role in home life through ambassador roles, helping interview staff and welcoming new residents.

This summer, residents grew fruit, vegetables and herbs in the garden, harvesting produce for the chef to use in meals. Crops included onions, tomatoes, strawberries and blackberries, and some residents helped prepare vegetables and make fruit milkshakes and cocktails.

Dining is a highlight, with home-cooked meals such as roast dinners, fish and chip Fridays and freshly baked cakes for afternoon tea. Popular treats include homemade chocolate fudge and cheese scones.

The local community is actively involved, with students and volunteers visiting regularly. The home also features a hair salon for appointments with a mobile hairdresser and welcoming lounges for activities and time with loved ones, who are welcome to visit anytime.

Proud to be veteran-friendly

The Laurels has achieved Veteran Friendly Framework (VFF) status, supporting the practical, emotional and social needs of the armed forces community. The VFF is a collaboration between Royal Star & Garter, Royal British Legion and NHS Veterans’ Covenant Healthcare Alliance (VCHA).
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Care Provided by The Laurels Residential and Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1213
  • Self-Funded Nursing Care: from £1446
  • RESPITE Self-Funded Residential Care: from £1213

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1213 and for nursing care £1446, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact The Laurels Residential and Nursing Home to find out the exact price for your requirements.

Contact The Laurels Residential and Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Laurels Residential and Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sheila Clay (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (2)

The Laurels Residential and Nursing Home Reviews (66)

9.9

The Laurels Residential and Nursing Home has a Review Score of 9.9 (9.887) out of 10, based on 19 reviews in the last 2 years.
Over all time The Laurels Residential and Nursing Home has 66 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Laurels Residential and Nursing Home
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Total of 66, showing 21-40
Review from Stephen G (Son of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At the beginning it was a worrying, stressful decision to make, to have to put my dad into a nursing home. The Laurels helped loads with the transition. They were very informative and tentative to my dad's needs. I would highly recommend this nursing home.
Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing HomeThank you for taking the time to leave such a lovely review, our team at The Laurels pride themselves on being a huge support to our residents' families, so will be so pleased to read your comments.
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Review from Carol T (Daughter of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Laurels Residential and Nursing Home cared for my dad in his last days and hours. Following a massive stroke, which happened whilst he was there on respite, he was discharged from the hospital for twenty-four-hour nursing care. The care and attention given to his comfort and well-being were second
to none. Family members were also looked after and shown compassion at a very difficult time. Nothing was too much trouble for the staff. Our own well-being was also taken into consideration, we were fed and watered so we could concentrate on spending valuable time with Dad. I could not praise everyone enough, it made a very difficult time more bearable. Thank you from the bottom of our hearts.
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Review from Carol M (Wife of Resident) published on 30 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband came to The Laurels in mid-November 2022 with Parkinson's, very bad mobility and very slight dementia. Whenever I visit, which is often, I find him well cared for. On the whole, myself, daughter and son are happy with The Laurels' care.
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Review from Arthur P (Son of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A nice comfortable friendly home. Welcomed by the staff. Nothing too much trouble made to feel at ease at visiting times.
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Review from Eve B (Niece of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was very nervous on arrival but was soon put at ease. The staff all gave her lots of care and attention and she's now a different person, relaxed and settled. She's made a lot of friends and loves her craft work. I don't need to worry about her as I know she's in good hands and I'm always informed
of any problems.
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Review from F L (Niece of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has resided here for some years. The treatment and atmosphere have been remarkable. She has always been looked after so well. Always clean and perfectly presented. Her stay has been a very happy one.
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Review from Glyn D (Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I moved here with my mum who I lost in August. We were together and we were happy. I am still happy. I catch buses to Denby and Nottingham. I recently joined the library.
Reply from Fae Doherty, Senior Marketing Officer at The Laurels Residential and Nursing HomeThank you for your review of our home, and I am sorry to hear of the passing of your loved one. It is reassuring to hear how happy you are at The Laurels and that you've been able to retain your independence. Best wishes, Fae.
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Review from Susan T (Daughter of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum needed more care following a fall. She moved into The Laurels from
Cottage Hospital. The Manager, Deputy and all of their staff could not have been more caring or compassionate with my Mum and with us. You walk in the door and are met with smiles and offers of help. These are people people
who care. Impressive.
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Review from Keith H (Husband of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was very good.
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Review from Arthur P (Son of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always pleasant and caring. Mum is always kept clean and comfortable. We have been informed of any issues. Has been awkward for everyone in regards to visiting etc. with Covid rules.
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Review from David S (Brother of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident at The Laurels for four years. He is well looked after by all the staff and seems settled. All the staff did an excellent job during the Covid lockdown. As we live in Scotland, we are assured that he is in good hands and receiving excellent care.
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Review from M M (Daughter of Resident) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very friendly staff and very helpful. The room is often very untidy. I often have to tidy Mum's drawers and belongings, but I cannot fault the care.
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Review from Jordan B (Granddaughter of Resident) published on 16 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After having a dreadful experience at another home, myself and my family are so pleased with the care my nana is receiving at The Laurels. The staff are friendly and caring and always go above and beyond to be accommodating and show such kindness to my lovely nana. It is always a happy, clean and welcoming
environment, and we could not be happier - thank you so much.
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Review from C R (Son of Resident) published on 16 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has been very welcoming to Mum. They have taken the time to get to know her and support her needs. The staff are always approachable and very caring!
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Review from C S (Daughter of Resident) published on 10 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very cold at times - needs to have the temperature checked. (Cold in the room also) Activities are very good for residents. The food is very good. Communication is not always done effectively.
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Review from J F (Daughter of Resident) published on 25 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring, friendly, organised. Good food.
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Review from Angela B (Daughter of Resident) published on 3 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited my mother on her 101st Birthday. Only the second visit this year due to covid and I live in Wales. Very pleased with the care she receives but disappointed that her room hasn't been updated since she first went there. Also disappointed in the state of the gardens. Could do with a gardener- we
pay enough. More than satisfied with the care from the staff.
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Review from Maureen B (Wife of Resident) assisted by family/friend published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly. They always help if needed. The room is clean and tidy.
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Review from Sharon C (Friend of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been in the home for a couple of years now and if it was left to her she would stay in bed all day, thankfully she is regularly taken to join the other residents for some company. There are always mid-morning drinks brought to her when she does choose to stay in bed. The staff are always
very cheerful with residents and visitors alike.
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Review from Hannah T (Daughter of Resident) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care my mum receives at The Laurels. There is a good range of activities and a varied menu. The staff are always supportive and helpful and keep me informed about any changes to my mums care, needs/condition. My mum has a nice room which she has been able to choose the decor for.
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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for The Laurels Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.912 for The Laurels Residential and Nursing Home is calculated as follows: ( (207 Excellents x 5) + (20 Goods x 4) ) ÷ 227 Ratings = 4.912
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for The Laurels Residential and Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (5)

Sheila

Sheila Clay

Job Title: Home Manager Joined: 2020

The ethos of our home is friendly, warm and caring. We have amazing staff that go above and beyond to enrich the lives of our residents.

Michelle

Michelle Elliott

Job Title: Deputy Manager Joined: 2021

Michelle joined our home in 2021 and says she feels so at home at The Laurels. "The staff are amazing and welcoming".

Rebecca

Rebecca Joly

Job Title: Care Assistant Joined: 2011

Rebecca has been a part of The Laurels team for over a decade and just loves her role as a care assistant.

Sam

Sam Keeling

Job Title: Administrator Joined: 2020

As our administrator, every day is different for Sam - something she loves about her role here at The Laurels!

Donna

Donna Hibbert

Job Title: Domestic Supervisor Joined: 2017

Donna loves making our residents laugh and really feels like she is part of one big family at The Laurels.

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