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- The Laurels Residential and Nursing Home

it is a relief to know that your loved ones are in safe handsSusan D(Daughter of Resident/Service User)

This home is excellent and should be recommendedP H(Daughter of Resident/Service User)

a lovely, positive and homely atmosphereElin D Z(Granddaughter of Resident/Service User)

it is a relief to know that your loved ones are in safe handsSusan D(Daughter of Resident/Service User)

This home is excellent and should be recommendedP H(Daughter of Resident/Service User)

a lovely, positive and homely atmosphereElin D Z(Granddaughter of Resident/Service User)

The Laurels care home is supported by a dedicated team, many with over 10 years’ experience, enriching residents’ lives every day. The home offers residential, dementia, nursing and palliative care, plus respite breaks that can be booked in advance.
Activities include baking, quizzes and games on the Magic Table - an innovative technology for people living with dementia, encouraging gentle movement and friendly competition. Residents also play an active role in...
Care Provided by The Laurels Residential and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1213 and for nursing care £1446, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact The Laurels Residential and Nursing Home for full pricing details and T&Cs.
Contact The Laurels Residential and Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sheila Clay (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2000
Room Information
- Single Rooms (39)
- Couples/Companion Rooms (2)
The Laurels Residential and Nursing Home Reviews (73)
The Laurels Residential and Nursing Home has a Review Score of 9.9 (9.915) out of 10, based on 22 reviews in the last 2 years.
Over all time The Laurels Residential and Nursing Home has 73 reviews.
The home is very clean, the staff are all so friendly and accommodating. My Aunt has settled very well and is happy here. The food is good as is the personal care, the home even take her out to shops, garden centre etc. I would highly recommend The Laurels.
Dear Alison, thank you so much for such a lovely review. I will be sure to pass your kind words onto the manager and the team. Best wishes, Fae.
The staff are very friendly, caring and helpful in all aspects. The home is very clean and I feel my mother's needs are well catered for. My mother is happy there and has no issues/complaints.
Thank you so much for taking the time to leave such a lovely review. It's wonderful to hear that you are happy with the home and the team, and your Mother is settled and very content. I will pass on your kind comments to the team. Best wishes, Sophie Middleton
1st class care, all staff cheery and helpful. I have noticed a marked improvement in care and staff attitudes in general, particularly in the last few months. Well done and keep it up!
Dear Mike, thank you for your kind words - the team will be thrilled to hear how pleased you are with the care provided. I will be sure to let the team know. Best wishes
The management team and staff at The Laurels were incredible in their passion and desire to help.
In what was an extremely sad and emotional time for my family, myself, Mum's friends and all concerned, the staff and management made my mum's final few weeks a safe, happy and comforting place.
During her stay I was lucky enough to have one final Christmas with her, under the circumstances, it was a very special Christmas, one that I will never forget. The Laurels staff contributed in abundance to this special Christmas.
Thank you to all the management, staff, kitchen staff and nurses at The Laurels.
Dear Stephen, thank you so much for your kind words about The Laurels. Whilst I am so very sorry to hear of the passing of your mother, it is good to hear that you were so pleased with the care provided to her whilst in our care and that you were able to have some quality time together this...
I think the care from the staff is very good, they always have time to speak to you and are always smiling. They treat the residents with respect and care in what must, sometimes, a difficult job. They provide activities for the residents to keep them stimulated which I have seen first hand. Very nice place.
Choosing a nursing home must be one of the most difficult things we have to do. It happens at a time when emotions are at a high and decisions have to be made. That is why I am happy we chose The Laurels. All members of staff at all levels made my mother and our family feel welcome, important to them. They can be approached at any time, we are listened to and if a problem arises it is soon rectified. We are grateful for the care she receives and the respect shown to us all.
I feel the Laurels have taken excellent care of my mum. When she first went there she was very ill and they have brought her back to a better standard of health. She is also being more sociable with other residents and staff members. They have succeeded in making myself and other members of my family very welcome and are happy to answer any questions we may have. A very big thank you to all staff, it is a relief to know that your loved ones are in safe hands.
It was wonderful to see how kind and caring all of the team were when I visited my grandfather yesterday. Thank you all so much for what you do. There is a lovely, positive and homely atmosphere at The Laurels.
My relation has been in The Laurels home for 7 and a half years and has just passed away. He has been well looked after there, although most of the time it's understaffed and our relation has had to wait longer than he should for personal things like the toilet and getting him up late. I don't blame the staff, they have a lot to contend with, and they work hard for low pay - but it needs sorting for the sake of the residents.
My mum fell and was in hospital. The beds were needed. She was transferred to The Laurels. I went to see The Laurels and was given a warm welcome. I was promptly taken to see a nursing room. The room was nicely decorated; electric bed and air mattress/ensuite/patio window overlooking a garden. This home is kept to the highest standard for caring. Warm and friendly staff, nothing is too much trouble. They are efficient on all levels of staff. The home is very effective/safe environment/caring/responsive and well led. It offers activities. The menu is varied and nicely cooked and presented. This home is excellent and should be recommended.
The Laurels staff are a caring and dedicated team who treat the residents with respect and dignity and allow visitors time and space for their loved ones. It comes across as being a very busy home with the staff always on the go - giving the impression that the home is somewhat understaffed. That said all the carers, nursing staff, admin and ancillary staff were welcoming and easy to talk to at all times of the day. We never met the manager so cannot comment on that side of the running of the home. Access to the building sometimes entailed a lengthy wait, probably due to the staff being busy with residents. Overall our experience was fairly good with support when it was needed.
From when dad moved in the staff were wonderful with family and the care of my dad. Nothing was too much trouble. The rooms and facilities are perfect and set in a lovely environment. They kept me informed at all times on progress and developments. I would highly recommend this nursing home. Your loved ones are safe, respected and cared for to a very high standard.
My mother suffered a severe stroke and received end of life care at The Laurels. The care she received was of the highest standard, at no time was she in pain and the staff (from manager, nursing staff and domestic staff) were so attentive and caring. I cannot praise the home and staff enough for making my mum's final days peaceful and painless. Brilliant care home. My mum came to The Laurels in June 2015 after breaking her hip, once she had settled in, it was the happiest I had seen her in years.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Laurels Residential and Nursing Home.
There are no upcoming events for The Laurels Residential and Nursing Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for The Laurels Residential and Nursing Home.
Meet the Team (5)

The ethos of our home is friendly, warm and caring. We have amazing staff that go above and beyond to enrich the lives of our residents.

Michelle joined our home in 2021 and says she feels so at home at The Laurels. "The staff are amazing and welcoming".

Rebecca has been a part of The Laurels team for over a decade and just loves her role as a care assistant.

As our administrator, every day is different for Sam - something she loves about her role here at The Laurels!

Donna loves making our residents laugh and really feels like she is part of one big family at The Laurels.
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