Search...

Shelton Lock Care Home

61a Weston Park Avenue, Shelton Lock, Derby, Derbyshire DE24 9ER
HC-One Logo
Jobs
Shelton Lock Care Home logo
Very good. Kind staff. Nice food. Supportive staff - office, care, cook and cleanerGary H(Son of Resident/Service User)
Shelton Lock Care Home, Derby
Shelton Lock Care Home, Derby
Shelton Lock Care Home, Derby

Located in a peaceful residential community, three miles from Derby, Shelton Lock is a friendly 32-bed care home, offering residential, nursing and residential dementia care.

The home has been carefully designed to simultaneously promote relaxation whilst encouraging residents to engage with the home's lifestyle. Alongside the comfortable lounges and bedrooms, Shelton Lock also includes a hobby room, a hairdressing salon and a beautiful garden space, where residents can pursue their interests...  

Care Provided by Shelton Lock Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,118From £1,230
Residential Dementia CareFrom £1,172From £1,289
Nursing CareFrom £1,660From £1,827

Contact Shelton Lock Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nicola Millar(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.

Parking

  • Onsite parking available

Shelton Lock Care Home Reviews (110)

Submit a Review
9.5

Shelton Lock Care Home has a Review Score of 9.5 (9.541) out of 10, based on 20 reviews in the last 2 years. Over all time Shelton Lock Care Home has 110 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Shelton Lock Care Home
Loading...
Showing 110 reviews matching selected criteria
Review from Pauline W (Daughter of Resident) published on 7 October 2016 Submitted via Postal Card
Overall Experience

This was my first experience of a relative needing nursing care. My mum was taken in for end of life care and was only there for 12 days. All the staff were very caring, respectful and maintained mums dignity. I cannot praise the care staff enough. The deputy care manager, in particular, was brilliant and gave me comfort and support when my mum was taken into the home and particularly the day my mum passed away, and treated my mum on that day with the greatest of respect.

Reply from Rose Pickering, Customer Service Administrator at Shelton Lock Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Elizabeth D (Friend of Resident) published on 14 June 2016 Submitted via Postal Card
Overall Experience

I am a friend of one of the residents currently at this home. I have been visiting this friend for some time and have thus been able to get a good overall view of the home at different times of the day and week and of course month and year. All of the staff have been attending to different aspects of the care needed for each individual at all times during the day. Whenever a resident has to be bed bound for whatever reason, I got the impression that their individual needs were also being attended to as and when help was needed. The overall impression I get each time I have been visiting is that the residents are treated with as much dignity to each individual as possible and the staff all act in a very professional manner.

Reply from Rose Pickering, Customer Service Administrator at Shelton Lock Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark (Son-in-law of Resident) published on 14 June 2016 Submitted via Postal Card
Overall Experience

My mother in law is a resident. The care staff are kind, warm hearted, they go out of their way to look after her. Also this kindness expands to the family every time we visit. The food is outstanding and mother in law has never looked so well. All staff are approachable and nothing is too much trouble.

Reply from Rose Pickering, Customer Service Administrator at Shelton Lock Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean M (Resident / Service User) published on 3 June 2016 Submitted via Postal Card
Overall Experience

A number of us work and live here and help each other as much as we can. We enjoy being here and get on as well as we can. The staff are very helpful, kind and caring and also polite and nothing is too much trouble.

Reply from Rose Pickering, Customer Service Administrator at Shelton Lock Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Sister-in-law of Resident) published on 5 February 2016 Submitted via Postal Card
Overall Experience

Really satisfied with care shown to my sister-in-law.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P E (Sister-in-law of Resident) published on 5 February 2016 Submitted via Postal Card
Overall Experience

On visiting my sister-in-law I was impressed by the home, and the time that was spent visiting her was made so much more enjoyable because I felt confident with the care she is receiving .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roy C (Resident / Service User) published on 3 December 2015 Submitted via Postal Card
Overall Experience

I enjoy living here. I enjoy the garden and I feel happy here. I class this as my home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fredya S (Resident / Service User) published on 3 December 2015 Submitted via Postal Card
Overall Experience

I enjoy the concerts, that come in to the home, the food is good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane O (Resident / Service User) published on 3 December 2015 Submitted via Postal Card
Overall Experience

It's cosy, people are very friendly. I enjoy the daily activities. I get lots of help and support and I enjoy the food.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruby (Resident / Service User) published on 3 December 2015 Submitted via Postal Card
Overall Experience

I am very happy here, I enjoy the activities because it keeps me busy. I enjoy playing scrabble, I enjoy the garden when it's warm.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 19 Jan 2026

    Residents at HC-One’s Shelton Lock Care Home in Derby, Derbyshire, are preparing for another exciting stop on their World Cruise journey, this time travelling to Germany – without ever leaving...

  • 23 Sep 2025

    The magic of France arrived at HC-One’s Shelton Lock Care Home in Shelton Lock, as the home set off on their around the world cruise by calling at a country...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

Upcoming Events

There are no upcoming events for Shelton Lock Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Meet the Team (1)

Nicola Millar
Nicola MillarJob Title:Home Manager

MANAGER PROFILE – SHELTON LOCK CARE HOME

Introducing Nicola Millar

Home Manager at Shelton Lock

What does ‘kindness’ mean to you?

“Kindness to me is treating everyone you meet with respect and dignity, in a way in which you would expect to be treated yourself.”

After beginning her career in the care industry more than 15 years ago, Nicola has gained great knowledge of general nursing, with a specific interest in palliative care.

As a qualified nurse and dedicated healthcare professional, Nicola has gained a wealth of experience in providing care to elderly people to help enrich their lives, leading to her progression as Home Manager.

Nicola closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.

When asked what she enjoyed most about her role, Nicola remarked: “I love being able to make a difference to Residents’ and Relatives’ lives through providing compassionate, kind and high-quality care.”

Nicola credits her greatest achievement to diving the Great Barrier Reef, where she got to experience swimming with sharks.

Outside of work, Nicola enjoys an active lifestyle as she participates in Zumba, yoga and Pilates, as well as spending time with her horse and upcycling furniture.

If you would like to find out more information about Shelton Lock, Nicola has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

T 01332 690606
W hc-one.co.uk

E SheltonLock.Manager@hc-one.co.uk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shelton Lock Care Home to verify any information. View our terms and conditions. Shelton Lock Care Home has an Enhanced Service -more info.