
Very good. Kind staff. Nice food. Supportive staff - office, care, cook and cleanerGary H(Son of Resident/Service User)



Very good. Kind staff. Nice food. Supportive staff - office, care, cook and cleanerGary H(Son of Resident/Service User)



Located in a peaceful residential community, three miles from Derby, Shelton Lock is a friendly 32-bed care home, offering residential, nursing and residential dementia care.
The home has been carefully designed to simultaneously promote relaxation whilst encouraging residents to engage with the home's lifestyle. Alongside the comfortable lounges and bedrooms, Shelton Lock also includes a hobby room, a hairdressing salon and a beautiful garden space, where residents can pursue their interests...
Care Provided by Shelton Lock Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Shelton Lock Care Home for full pricing details and T&Cs.
Contact Shelton Lock Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Millar(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (4)
Visiting
- Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.
Parking
- Onsite parking available
Shelton Lock Care Home Reviews (110)
Shelton Lock Care Home has a Review Score of 9.5 (9.541) out of 10, based on 20 reviews in the last 2 years.
Over all time Shelton Lock Care Home has 110 reviews.
I love Shelton Lock Care Home it is my home.
Overall well managed. Pleasant atmosphere and safe environment.
I have only visited a few times but found the staff very helpful. Having had limited exposure I have none the less found the home clean, there appears to be plenty of activities and it's always easy to find a member of staff to deal with any questions.
Dad was only in the care home for a few weeks until he died, but in the short time he was there the staff were wonderful. He was treated so tenderly and always looked clean and comfortable. Our family also were shown every consideration and given time to say goodbye because they kept us informed towards the end of his life. Can't thank the staff enough.
At a sad and difficult time, it was wonderful to visit my husband and feel we were among friends and he was treated with great love and dignity by all the staff.
I have been visiting my friend for many months now. The welcome I get is always friendly and helpful. My friend always looks very well kept and happy. The home has a lovely homely feel to it. This home would be my first choice if I need to go into a home.
My aunt was only at the home for a few short days, she was the end of life. The care was exemplary, good knowledgeable staff. Kind and compassionate at all times. My aunt had good care when it was important nothing was any trouble. They helped with arrangements after death too.
All staff extremely kind and compassionate. Nursing staff see to everyone's needs. Food is lovely and I eat regularly with my husband. Would like more fruit, other than that I am extremely happy with my choice of care home.
I have visited my friend at this home for a number of years. I have always found staff available and very approachable. My friend appears well-cared for in his disablement and need.
I find the staff very friendly and accommodating and the actual home, comfortable with a lovely garden, birds to watch in the aviary, clean everywhere too.
Food seems to be very good.
I feel sorry for the staff sometimes as they can't be in more than one place at one time and people can't understand that. I worked in a hospital ward so I do understand that. Also, messages are hard to pass on sometimes. Above all, very good "homely" home.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
I'm really loving it here. I am treated very well.
Thank you for your review. It is lovely to know that you are settled and are loving being in our care.
Well looked after.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comment about our home and will share your comments with the home’s manager
My father is a resident at Shelton Lock Care Home. It is homely caring and safe. The staff are friendly and very caring. The management team are supportive and knowledgeable. I really like the way they know my dad and his little ways. I can't recommend this home enough.
Thank you so much for your lovely feedback, we really appreciate hearing from you. I am so pleased to hear about your positive experience with Shelton Lock, and that you are happy with the management and the staff at this home. It is so lovely that you would recommend this home to others. The Bupa Customer Care Team.
Been well looked after whilst staying here.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comment of our home and will share your comment with the home’s manager.
The staff here are so caring, sensitive to her needs in every way, cheerful and understanding.
Mother felt at home here. Sadly she was critically frail and lived with dementia, plus a stroke, which took her speech and mobility away.
But she still gave the nurses a smile or a little wave.
They are all kind and helpful to the residents, even the chef who makes delicious meals.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My father has had to use respite several times in the last few years. We have not used Shelton Lock before. I will certainly recommend this care home. The staff actually care. It was clean, warm with a lovely homely atmosphere. The manager was so patient and helpful. Thank you so much, everyone, at Shelton Lock.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Always felt safe and secure, room was very nice and clean. I have been treated with respect and dignity at all times. I couldn't fault anyone, they are all really really lovely and I'm not kidding. I love them all.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Very friendly atmosphere. All staff are very attentive to both residents and visitors. The home is clean, comfortable and kept at a pleasant temperature for the residents. I spoke to several residents and they all seemed happy, with mild joking comments with the staff. Members of staff were professional in their dealings with residents and acted very quickly when the need arose.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
This is my first association with Shelton Lock Home and I have been greatly impressed with it. I am a retired nurse with 7 years experience in nursing home and 15 and a half years in palliative care. My dear friend needed the most dedicated care when he was first admitted and this was clearly given to him. Within 2 weeks or so, the staff had completely gained his confidence and he has nothing but praise for all the staff. We were courteously treated and supported and every support was given to me to be able to take my ladies choir to Shelton Lock. This was very well enjoyed.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Please continue the same care and comfort that we've had for others that come after us.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 Jan 2026
Residents at HC-One’s Shelton Lock Care Home in Derby, Derbyshire, are preparing for another exciting stop on their World Cruise journey, this time travelling to Germany – without ever leaving...
- 23 Sep 2025
The magic of France arrived at HC-One’s Shelton Lock Care Home in Shelton Lock, as the home set off on their around the world cruise by calling at a country...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Shelton Lock Care Home.
Meet the Team (1)

MANAGER PROFILE – SHELTON LOCK CARE HOME
Introducing Nicola MillarHome Manager at Shelton Lock
What does ‘kindness’ mean to you?
“Kindness to me is treating everyone you meet with respect and dignity, in a way in which you would expect to be treated yourself.”
After beginning her career in the care industry more than 15 years ago, Nicola has gained great knowledge of general nursing, with a specific interest in palliative care.
As a qualified nurse and dedicated healthcare professional, Nicola has gained a wealth of experience in providing care to elderly people to help enrich their lives, leading to her progression as Home Manager.
Nicola closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.
When asked what she enjoyed most about her role, Nicola remarked: “I love being able to make a difference to Residents’ and Relatives’ lives through providing compassionate, kind and high-quality care.”
Nicola credits her greatest achievement to diving the Great Barrier Reef, where she got to experience swimming with sharks.
Outside of work, Nicola enjoys an active lifestyle as she participates in Zumba, yoga and Pilates, as well as spending time with her horse and upcycling furniture.
If you would like to find out more information about Shelton Lock, Nicola has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
T 01332 690606W hc-one.co.uk
E SheltonLock.Manager@hc-one.co.uk
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