Shelton Lock Care Home

All staff helpful and very kind since I moved here. Lovely.

Clean, comfortable, friendly and kind. Good job during these times we are so lucky.

My mum spent the last 4 weeks of her life at the home when her medical and care needs could not be met at home. The care they gave more than exceeded our expectations and the nurses were wonderful especially with end of life care. Highly recommend.

My mother was in respite care for 2 weeks whilst decoration to her home. She says she has thoroughly enjoyed her time in the home but is looking forward to her own home again.

Feel well looked after and cared for. All the staff are extremely kind and caring. Very grateful for what you have all done for me. Will miss you all.

I am looking forward to returning soon.

Positive experience.

The home has been a blessing in getting my mum back to health. I can't thank the staff enough for what they have done for her.

My mother was a resident for just over 5 years, having suffered a stroke after already showing signs of dementia. She was looked after with care, thoughtfulness, compassion and kindness. The staff were always easy to speak to and gave me confidence that they knew what they were doing, especially in terms of Mum's medical needs. The building, having been built I guess in the 1960s or thereabouts was beginning to look a bit "tired" in places when Mum moved in, but ongoing improvements were made and continue to be so. The place has a comfortable, cheery atmosphere and always appears clean and fresh. The staff were particularly kind and helpful as Mum approached her death.

The care home previously looked after my mum who has now sadly passed away. When my dad was no longer able to care for himself this care home was our first choice. They offer excellent care, great communication with relatives and a warm, homely environment with activities for those who are able to participate.

My friend was sent from Hospital to the home. She was so impressed with the care she received here. I was hoping that she would be here for many years. If I have to go into a home It must be here.

My husband was in the home until his death on November 30th, having been sent there from hospital for end of life care 3 days earlier. His care was good. We have no complaint with the home but were disappointed by the NHS system because he could have ended his life in the care of the hospital where he was also well cared for.

Lovely comfortable room and cannot praise the staff enough. They are so friendly and helpful.

My father has been a resident at Shelton Lock Care Home for a few months now. He has settled in well, thanks to the care and support from all the staff. He is always clean, well-fed and happy. It is reassuring for me to know he is in safe hands and is being well cared for.

The grounds seem to be neglected and not in the pristine condition as last year, not a good impression to visitors and some details i.e tissues have been removed - now have to buy.

Clean, very nice and staff helpful.

Thank you does not seem enough.

Supportive, caring and attentive. The team really go the extra mile to make residents and visitors so comfortable as they can during a time that really really matters. A big thank you. Carry on doing what you are doing.

I was looking for a care home for my brother for over 2 months. I visited 5 homes which felt were not suitable for my brother. After some time visiting various homes unannounced I came across Shelton Lock and couldn't believe my luck. He has been here for 4 weeks and has had the best care anyone would want for a loved one. The staff are wonderful. Thank you.

I will give it top marks.