Shelton Lock Care Home

The home should be given the highest recommendation.

I would not hesitate to recommend Shelton Lock Care Home.

Thank you to each and every one of you.

I'm very impressed with the care my Uncle receives in Shelton Lock Care Home. All the staff are nice/friendly. He is happy and always looks clean and tidy. Nothing is too much trouble.

My mum and her partner were treated very well with care and compassion. Thank you.

I found the care and kindness exceptional for my uncle all be it the last few weeks of his life. The food he was a gourmet in the Navy all his life was much to his liking. I am very pleased I found the home for him to keep independent and relaxed.

Always friendly with staff smiling and checking Mum was OK and if she needed anything.

Staff worked in a difficult environment to do the best that they could.

Spent time to assist residents with knitting poppies for a display. Observed staff interacting with the residents. The staff always treated residents with respect and encouraged interactions. Residents always appear well cared for. Drinks and snacks are offered during the morning. Residents needs are answered in a timely manner. There is a calm atmosphere and good relations between residents and staff.

The staff look after me very well indeed. Nothing is too much trouble.

It's a very pleasant place to live. My room is nice and always clean. The staff are very caring, I don't like being a nuisance and they tell me I'm not so that's nice. The food is lovely.

The home is wonderfully staffed by caring people who work jolly hard for those of us who live here.

Food great, garden fabulous. Would recommend to others.

I would like to thank all the staff who looked after my Dad with care and compassion during his short stay with you. He was transferred to Shelton Lock after a month in Hospital with a palliative care plan in place. Whenever we visited, there was a quiet, tranquil and peaceful atmosphere in the home. The staff accommodated his every wish, provided him with food and drink if and when he felt able to eat and drink, encouraged him to get dressed and sit in the lounge, but returned him to his bed when he requested it. Throughout his short stay, the family were kept well informed of his condition, we are so grateful that you allowed him to pass away with dignity and without fuss, just the way he would have wanted. Thank you all.

The staff are friendly and kind.

I am always very impressed with Shelton Lock when I visit my friend. The staff are wonderful, always smiling and helpful. The manager is so helpful and supportive, nothing is too much trouble. It is clean and has a lovely warm homely atmosphere. The other residents always appear content.

The home is excellent. Staff always helpful. It's clean and my clothes are well looked after. The food is great.

My Stepfather has been a resident in this care home of nearly a year. I have been extremely happy with the standard of care he has received so far.

I visit my Uncle very regularly. The home is excellent. The staff are friendly and the manager is very helpful and always available. My uncle always looks smart and content. I would recommend Shelton Lock very much.

Thank you for looking after him.

Can't recommend the home enough.