
Very good. Kind staff. Nice food. Supportive staff - office, care, cook and cleanerGary H(Son of Resident/Service User)



Very good. Kind staff. Nice food. Supportive staff - office, care, cook and cleanerGary H(Son of Resident/Service User)



Located in a peaceful residential community, three miles from Derby, Shelton Lock is a friendly 32-bed care home, offering residential, nursing and residential dementia care.
The home has been carefully designed to simultaneously promote relaxation whilst encouraging residents to engage with the home's lifestyle. Alongside the comfortable lounges and bedrooms, Shelton Lock also includes a hobby room, a hairdressing salon and a beautiful garden space, where residents can pursue their interests...
Care Provided by Shelton Lock Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Shelton Lock Care Home for full pricing details and T&Cs.
Contact Shelton Lock Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Millar(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (4)
Visiting
- Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.
Parking
- Onsite parking available
Shelton Lock Care Home Reviews (110)
Shelton Lock Care Home has a Review Score of 9.5 (9.541) out of 10, based on 20 reviews in the last 2 years.
Over all time Shelton Lock Care Home has 110 reviews.
My mum was looked after very well, thank you.
A hot dinner is served every day, which is freshly made by the in-house chef, and my mother-in-law says the meals are always very tasty. The staff are brilliant, so kind and caring and always take such good care of Mum.
Mum is as happy as she can be in this home, and that says it all!
Thank you, Shelton Lock.
Well-run care home - approachable management.
Very clean home.
Regular variety of activities.
My mum is very happy here.
Thank you to all the staff who care for her; they are all so lovely and kind.
Thank you Shelton Lock for looking after my Mum!
She lasted 5 days before leaving, due to the poor care she was receiving. During that time she wasn't offered a shower. When she asked when she could get one, or to be shown where it was, it was never the right time. Too early, or too late in the day. The first day there she wasn't given any food. Another day no water. The "meals" were half a sandwich and 4 cheese puffs. Sometimes cold soup if she was lucky.
The Sister told her she was lucky, she could talk and walk unlike most people that were in, said in an aggressive tone. I'm sure she feels really lucky with the terminal lung disease that her palliative team says she could pass away from at any moment.
This was overhead by a carer who thought it would be a wonderful idea on her next visit to sing "you can talk, you can walk"
Thank you, for your feedback and for taking the time to share your experience at Shelton Lock. We value all feedback as this helps us to improve our service where required. We operate in an open and transparent manner and encourage any concerns to be brought to the attention of the Home Manager...
The staff are helpful, friendly and caring.
Very professional and efficient, and standards are high.
Recommended without hesitation.
Our mother was treated with dignity and respect always.
I am more than satisfied by the way my aunt has been looked after at Shelton Lock over the last five and a half years. I am particularly happy with the "end-of-life" care provided for her. The staff have been caring and thoughtful and very supportive to me too.
My dad originally went into Shelton Lock for respite care, but unfortunately, he deteriorated and sadly passed away. Whilst in the care home, he was treated very well, and all his needs were attended to. He was treated with dignity throughout and was treated with the utmost respect when he passed. I cannot thank the staff enough.
We were given a short list of homes to look at for Dad. Shelton Lock was the first we looked at. We were greeted politely and friendly. We were shown around and all the facilities were explained to us. The rooms looked really nice. We went on to visit five more homes, but we'd already took a shine to Shelton lock and went back for a second visit. Dad's been there five weeks now and he's told us he feels happy and content. He's eating better and looking brighter. He's even managed to go into the garden in a special chair that the staff were only too glad to organise. It was a lovely afternoon, Dad enjoyed it so much and remembers it fondly. It was a big ask because Dad has been house and bed bound for nearly two years, but with the staff's help, he felt the fresh air.
They have arranged for medical and medication reviews in a timely manner.
They don’t only look after my brother, but they also look after me, providing all information about my brother's care and discussing changes to his care plan.
Always on hand to provide a much-needed coffee!
Very good.
Kind staff.
Nice food.
Supportive staff - office, care, cook and cleaner.
The staff are always looking out for your safe being.
I am only here until I am able to walk again, but I am being well looked after while I am here.
The staff are so kind and supportive to the family and make things just a little bit less stressful. They are outstanding and deserve every recognition.
My Mother could not fault the care she received. She also said the food was amazing. The staff are extremely caring both with the residents and their families, especially through difficult times and with the extra problem of Covid. The staff were excellent at keeping us updated with Mum's condition and were very helpful at keeping us in touch with Mum charging her phone for her or letting us talk to her on the home's phone.
Mum was end of life, the care she received was excellent, the staff were brilliant with mum, myself and my sister, helped us understand mums care and nursing needs and were very sympathetic and caring when mum passed away. The home was also spot on with Covid regulations and cleanliness. Would thoroughly recommend the home to anyone seeking one for a member of their family or friend.
However, the lack of communication from the home regarding visits and facilitating her to communicate with family was distressing for all of us. On one particular occasion, no one had mentioned there was only one person allowed to visit which caused my brother and I to be turned away and told we were not even allowed to wave at her from a safe distance. This broke us all emotionally.
I understand that it is difficult in these circumstances and government guidelines haven't been very clear.
Thank you for taking the time to complete a review of our service. We are sorry you have had cause to raise a concern in relation to Covid-19 visiting restrictions. We are sorry that you were not communicated to in relation to visits to the service and apologise for any distress this may have...
Kind, caring management and staff who lovingly looked after our terminally ill daughter. Nothing was too much trouble. The pandemic made things difficult for visiting and access, but every effort was made to ensure that our daughter had as many visits as possible including overnight stays. We appreciated that everything possible was done to make our daughter's last days as comfortable and pain-free as possible.
All staff helpful and very kind since I moved here. Lovely.
Clean, comfortable, friendly and kind. Good job during these times we are so lucky.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 Jan 2026
Residents at HC-One’s Shelton Lock Care Home in Derby, Derbyshire, are preparing for another exciting stop on their World Cruise journey, this time travelling to Germany – without ever leaving...
- 23 Sep 2025
The magic of France arrived at HC-One’s Shelton Lock Care Home in Shelton Lock, as the home set off on their around the world cruise by calling at a country...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Shelton Lock Care Home.
Meet the Team (1)

MANAGER PROFILE – SHELTON LOCK CARE HOME
Introducing Nicola MillarHome Manager at Shelton Lock
What does ‘kindness’ mean to you?
“Kindness to me is treating everyone you meet with respect and dignity, in a way in which you would expect to be treated yourself.”
After beginning her career in the care industry more than 15 years ago, Nicola has gained great knowledge of general nursing, with a specific interest in palliative care.
As a qualified nurse and dedicated healthcare professional, Nicola has gained a wealth of experience in providing care to elderly people to help enrich their lives, leading to her progression as Home Manager.
Nicola closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.
When asked what she enjoyed most about her role, Nicola remarked: “I love being able to make a difference to Residents’ and Relatives’ lives through providing compassionate, kind and high-quality care.”
Nicola credits her greatest achievement to diving the Great Barrier Reef, where she got to experience swimming with sharks.
Outside of work, Nicola enjoys an active lifestyle as she participates in Zumba, yoga and Pilates, as well as spending time with her horse and upcycling furniture.
If you would like to find out more information about Shelton Lock, Nicola has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
T 01332 690606W hc-one.co.uk
E SheltonLock.Manager@hc-one.co.uk
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