
Very good. Kind staff. Nice food. Supportive staff - office, care, cook and cleanerGary H(Son of Resident/Service User)



Very good. Kind staff. Nice food. Supportive staff - office, care, cook and cleanerGary H(Son of Resident/Service User)



Located in a peaceful residential community, three miles from Derby, Shelton Lock is a friendly 32-bed care home, offering residential, nursing and residential dementia care.
The home has been carefully designed to simultaneously promote relaxation whilst encouraging residents to engage with the home's lifestyle. Alongside the comfortable lounges and bedrooms, Shelton Lock also includes a hobby room, a hairdressing salon and a beautiful garden space, where residents can pursue their interests...
Care Provided by Shelton Lock Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Shelton Lock Care Home for full pricing details and T&Cs.
Contact Shelton Lock Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Millar(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (4)
Visiting
- Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.
Parking
- Onsite parking available
Shelton Lock Care Home Reviews (110)
Shelton Lock Care Home has a Review Score of 9.5 (9.541) out of 10, based on 20 reviews in the last 2 years.
Over all time Shelton Lock Care Home has 110 reviews.
My Aunt was taken to this carehome with stage 4 cancer. From the beginning all the staff were helpful & welcoming they provided my aunt with everything her condition required, ie a bed to stop sores etc. All staff there were kind & cheerful. I can't thank them enough. My aunt passed yesterday with dignity & kindness.
The care shown to my partner during the last few weeks of her life was of the highest quality.
Although dad was only in Shelton Lock Care Home for 11 weeks and never left his bed. He was always clean, comfortable and well looked after. All the staff were very kind and got to know his wants and needs quickly. Nothing we asked for was too much trouble. We couldn't have asked for better care for him.
From the moment we stepped into Shelton Lock Care Home, we knew it was the one for us. All the staff are very caring and take pride in all they do. Nothing is too much trouble. I would say that they treat all residents like their own family. We have nothing but praise for them and thank them for looking after our dad so well.
As soon as he arrived he was greeted by the excellent management team and the outstanding team of carers cooks and house keepers..
Even the maintenance man was a fantastic help..
A massive help was him interacting downstairs with the other guests there and a special thank you to the games coordinator you know who you are and are a very special lady..
My father had his favourites who looked after him, he loved them all but he had those special ones again you know who you are and I thank you..
He was treated with compassion and dignity towards the end..
They made his last few days as comfortable as they could..
I would definitely recommend anyone who needs to be placed temporary or long term you would not go wrong here
We were very happy (as a family) with the care my father received in the five months he was in Shelton Lock Care Home. He was treated with care and dignity throughout. We found all the staff friendly and although my father ate very little the menu and the food quality looked excellent. At times we had to wait for someone to open the main door but understood staff were dealing with residents. Overall a lovely home and caring staff.
If I were asked if I could recommend anywhere I would not hesitate to point someone to your door. Thankyou to each and every member of staff for making a difficult time a little easier.
The manager and staff here are absolutely lovely and go above and beyond for you! We needed respite care for my auntie while my uncle went in hospital and they helped us straight away! Nothing was too much trouble! The home is lovely, clean and friendly! Thankyou for caring so well for our auntie ! Xx
Very good and excellent care.
My husband and I were treated with such care and warmth. Every member of staff treated both of us as if we were part of their family. I would recommend the home and each member of staff.
Without exception, staff were kind and caring but there were clearly not enough of them to meet all resident's needs in a timely manner. The room and bathroom were not cleaned for a week with soiled towels left in the bathroom & the bin containing hygiene products was not emptied. There were issues gaining access on one occasion I rang the bell several times a waited 20 mins before banging on the office window to get someone to open the door. The food was good and always delivered with a smile.
Thank you for your review, we value all feedback as this helps us to make improvements where required. We are sorry to hear that Shelton Lock Care Home did not meet your expectations and we have taken on board your comments. We review our staffing levels regularly, taking into consideration each...
My father came for respite care. This was his third visit for respite care. He received a warm welcome and enjoyed his stay and felt very well cared for.
The meals I choose are served in the dining room or my room. Some people watch TV together in the lounge, others do craft or games in the craft room, it's a way of meeting people.
I like to do jigsaws, read, go in the garden, have visitors, having my hair dressed and then watching evening TV.
Our family are very satisfied with the care and attention given to mum.
Management are always happy to help with any problem. The care staff work very hard in sometime stressful situations. I know my mum is safe and well cared for when I leave her, that is everything to me. I am thankful to Shelton Lock Care Home. Great team.
I have been very satisfied with my experience, my mother quickly settled in and has now been there for three years. At first she was fairly independent with personal care and and needed help with mobility, as she has become more frail, the staff are very good with providing the extra care that she needs. She enjoyed the activities while she was able to attend.
My relative was so well looked after at Shelton Lock Care Home for the 6 years she was there with nothing being too much trouble. Her personal care was very good despite her being bedridden for several years. Everything I mentioned to staff and the manager was acted on giving love and understanding. When she passed away I was contacted so I could be with her and a member of staff was sitting with her when I arrived. The staff stood by the front door of the care home to say goodbye to her as she left. Because of the way she was treated another family member has now decided to choose Shelton Lock as a place they would move into.
The staff are mainly lovely. The home seems understaffed, why? Lots of agency staff especially nights. The staff need to be paid more! These kinds of care homes are making a lot of money! My mother had 3 days without heat last weekend! The radiator needed bleeding! How difficult is that to sort out? She is paying £1000 a week!
Thank you for your review, we value all feedback as this helps us to make improvements where required. We are sorry you felt the home seemed understaffed at the time of your loved one's stay. We were experiencing periods of absence with our regular staff; however, we did receive support from...
Although my mum was only at Shelton Lock Care Home for just over a week for end-of-life care. From the moment we arrived until the day she passed away the care and warmth shown by every member of staff was amazing. If I need a care home in the future or know of another relative that needs care I would highly recommend Shelton Lock. Thank you to all the team at Shelton Lock Care Home for making her last few days as comfortable as possible for her and for supporting us during this difficult time.
Thank you so much for taking the time to leave such a positive review of our home. We are pleased you were very happy with the quality of care your mum received at Shelton Lock care home, kindness is at the heart of everything we do. We will ensure your kind words are shared with the team. Thank...
The knowledge of the qualified nursing staff was excellent.
On mums last days we were kept informed, the staff were sympathetic and understanding, we were supplied with endless tea and biscuits and sandwiches.
Special thank you to the team for supporting us as a family that day.
Thanks to the rest of the staff who looked after mum. Housekeeping, catering, carers and Management.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 Jan 2026
Residents at HC-One’s Shelton Lock Care Home in Derby, Derbyshire, are preparing for another exciting stop on their World Cruise journey, this time travelling to Germany – without ever leaving...
- 23 Sep 2025
The magic of France arrived at HC-One’s Shelton Lock Care Home in Shelton Lock, as the home set off on their around the world cruise by calling at a country...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Shelton Lock Care Home.
Meet the Team (1)

MANAGER PROFILE – SHELTON LOCK CARE HOME
Introducing Nicola MillarHome Manager at Shelton Lock
What does ‘kindness’ mean to you?
“Kindness to me is treating everyone you meet with respect and dignity, in a way in which you would expect to be treated yourself.”
After beginning her career in the care industry more than 15 years ago, Nicola has gained great knowledge of general nursing, with a specific interest in palliative care.
As a qualified nurse and dedicated healthcare professional, Nicola has gained a wealth of experience in providing care to elderly people to help enrich their lives, leading to her progression as Home Manager.
Nicola closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.
When asked what she enjoyed most about her role, Nicola remarked: “I love being able to make a difference to Residents’ and Relatives’ lives through providing compassionate, kind and high-quality care.”
Nicola credits her greatest achievement to diving the Great Barrier Reef, where she got to experience swimming with sharks.
Outside of work, Nicola enjoys an active lifestyle as she participates in Zumba, yoga and Pilates, as well as spending time with her horse and upcycling furniture.
If you would like to find out more information about Shelton Lock, Nicola has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
T 01332 690606W hc-one.co.uk
E SheltonLock.Manager@hc-one.co.uk
Frequently Asked Questions about Shelton Lock Care Home
What types of Care is Shelton Lock Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Shelton Lock Care Home have?
There are 32 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Shelton Lock Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Shelton Lock Care Home to the centre of Derby?
3.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shelton Lock Care Home to verify any information. View our terms and conditions. Shelton Lock Care Home has an Enhanced Service -more info.