Magna Care Home

27/29 Long Street, Wigston LE18 2BP
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9.5 105 Reviews
  • Magna Care Home, Wigston
Magna Care Home is a recently-refurbished home conveniently located in the centre of Wigston in Leicestershire.

Providing quality dementia care to older people, the home has been carefully designed with ultimate comfort in mind. The two sitting rooms offer the perfect spot to relax and spend time with other residents meanwhile meals prepared by the catering team can be enjoyed in either of the two spacious dining rooms. The team work hard to ensure mealtimes are enjoyable for residents, providing a variety of meals, catering for dietary requirements and welcoming visitors at any time.

Learning about the preferences of each individual resident, the team encourage everyone to take an active part in life at Magna Care Home. Whether they want to be fully involved in the enriching activities programme or join in as and when they wish, residents benefit from an engaging lifestyle that offers plenty of things to look forward to.

Community is also an integral part of life at Magna Care Home. The team is dedicated to supporting residents to build strong relationships in the Wigston neighbourhood, and regularly organise events with local schools, charities and businesses in the area.
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Care Provided by Magna Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Residential Dementia Care: from £1167
  • RESPITE Self-Funded Residential Dementia Care: from £1283

These prices are only a guideline, please contact Magna Care Home to find out the exact price for your requirements.

Contact Magna Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Magna Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Chipo Mupunga (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (36)

Magna Care Home Reviews (105)

9.5

Magna Care Home has a Review Score of 9.5 (9.545) out of 10, based on 17 reviews in the last 2 years.
Over all time Magna Care Home has 105 reviews.

Overall Experience
  • 74
  • 30
  • 1
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Date Published
  • 105
  • 7
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  • 17
  • 88
Reviewer Connection to Magna Care Home
  • 27
  • 22
  • 14
  • 12
  • 8
  • 5
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 105, showing 101-105
Review from Sheila S (Wife of Resident) published on 12 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has excellent care from all staff. The manager leads this team and is visible at all times, talking to residents in families, her door is always open.
We have monthly meeting with staff and carers/family members.
The home is spotless, food excellent, attention to detail at all times.
Excellent
activities programme, staff participate to enable residents to participate whenever possible.
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Review from Tracy N (Daughter of Resident) published on 6 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Magna Care Home since December, and have no complaints whatsoever. The management are so friendly, are always available, and get involved with the residents. From the very first day we visited we were made to feel welcome and it was obvious everyone there was cared for and happy
and well looked after. The home itself is spotless, and the meals are amazing (home cooked) as soon as my mum arrived, she was made to feel at home and settled in lovely. Nothing was too much bother for the lovely staff, who wanted to know all mums likes and dislikes, which they go out of their way to help with. Mum loves music and loves to dance when she can. Many a time we have turned up and the staff will be dancing with her. She loves to look nice and have her jewellery on which they always do. She always looks clean and the main thing is I know she is safe and cared for, I have always been her main carer. The staff are amazing and they have a great activities co-ordinator.
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Review from Steve (Son of Resident) published on 13 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away this month, it was expected. I cannot thank the management and staff for their compassion and caring attitude enough. We are happy with the fact mum was not on her own. Staff have always made us feel welcome and happy to answer any queries. Mum always appeared well looked after
(she could not communicate due to dementia). Food always seemed excellent, cups of tea could be improved - PG - 'joke'.
The only suggestion I would make would be to provide an area for visitors to spend with relative, things to read etc. Some family do not visit as they feel awkward.
Reply from HC-One, Careline Team at Magna Care HomeThank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Relatives and visitors are welcome to use our spacious sensory room when visiting their loved ones.
This is located on the top floor and offers a nice relaxed environment for residents and families. Thank you again for your feedback."
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Review from M B (Wife of Resident) published on 30 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most of the carers are experienced and dedicated and hard working, giving help and advice, but there are not enough of them to cover especially mealtimes and breaks.
Reply from HC-One, Careline Team at Magna Care HomeThank you for taking the time to complete a review. We really value the feedback provided by those who use our services. The home is fully staffed and the levels are appropriate to meet the current needs of the residents. The home will ensure staff are allocated to assist residents at mealtimes in a more timely manner and breaks allocated after.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.
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Review from June W (Wife of Resident) published on 24 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a short time, so far so good. Everyone is caring and helpful.
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Current Review Score: 9.5 (9.545)

Overview of Review Score

The Review Score of 9.5 (9.545) out of 10 for Magna Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.645 for Magna Care Home is calculated as follows: ( (138 Excellents x 5) + (58 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 203 Ratings = 4.645
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Magna Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Chipo

Chipo Mupunga

Job Title: Home Manager

What does ‘kindness’ mean to you?


“Kind care to me is being friendly, generous, considerate and kind-natured to Residents and their loved ones at all times.”


As a dedicated healthcare professional, Chipo has gained a wealth of experience in providing care to elderly people to help enrich their lives. She is a knowledgeable and committed leader who has progressed in her career to Home Manager level, after qualifying as a registered nurse in 2000.


Chipo closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Chipo remarked: “I love seeing that our Residents are smiling, happy and content in a homely environment.”


Chipo credits her biggest achievement to beginning her career as an overseas nurse, before becoming a Home Manager at HC-One.


Outside of work, Chipo enjoys spending time with her family and friends as well as practising her faith.


If you would like to find out more information about Magna, Chipo has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Magna Care Home to verify any information. View our terms and conditions. Magna Care Home has an Enhanced Service - more info.