Magna Care Home

27/29 Long Street, Wigston LE18 2BP
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9.7 99 Reviews
  • Magna Care Home, Wigston
Magna Care Home is a recently-refurbished home conveniently located in the centre of Wigston in Leicestershire.

Providing quality dementia care to older people, the home has been carefully designed with ultimate comfort in mind. The two sitting rooms offer the perfect spot to relax and spend time with other residents meanwhile meals prepared by the catering team can be enjoyed in either of the two spacious dining rooms. The team work hard to ensure mealtimes are enjoyable for residents, providing a variety of meals, catering for dietary requirements and welcoming visitors at any time.

Learning about the preferences of each individual resident, the team encourage everyone to take an active part in life at Magna Care Home. Whether they want to be fully involved in the enriching activities programme or join in as and when they wish, residents benefit from an engaging lifestyle that offers plenty of things to look forward to.

Community is also an integral part of life at Magna Care Home. The team is dedicated to supporting residents to build strong relationships in the Wigston neighbourhood, and regularly organise events with local schools, charities and businesses in the area.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095

These prices are only a guideline, please contact Magna Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Chipo Mupunga (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (36)

Magna Care Home Reviews (99)

9.7

Magna Care Home has a Review Score of 9.7 (9.747) out of 10, based on 13 reviews in the last 2 years.
Over all time Magna Care Home has 99 reviews.

Overall Experience
  • 70
  • 28
  • 1
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Date Published
  • 99
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  • 13
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Reviewer Connection to Magna Care Home
  • 26
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  • 13
  • 10
  • 8
  • 5
  • 5
  • 2
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  • 1
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  • 1
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Total of 99, showing 1-20
Review from Bev W (Wife of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has settled into the Magna Care Home so well. I couldn't have asked for more. The carers are always so welcoming and go that extra mile to make him feel at home he is given everything he needs. It makes me feel so much better knowing he is being well cared for. The staff are all so kind and
understanding.
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Review from P G (Wife of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed by the way all staff know all residents and by the care and patience they all show the residents. Nothing is too much trouble. Any problems are noticed at an early stage and are promptly dealt with. My husband has recently had some health problems and these were treated quickly
and effectively. He is about to be provided with a special chair to assist with his positioning and his lack of mobility. I could not have found a more suitable or cairng home for him. The family atmosphere there is amazing. Long may is continue.
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Review from D P (Niece of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She is well cared for and looked after. Everyone is encouraged to participate in activities. She is our valuable relative see we wish the very best all-around care. Magna Care Home provides this.
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Review from L S (Niece of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has been a resident at the care home for at least five years. And every time I go the home it always looks and smells clean. The staff are really lovely, very welcoming and get you cups of tea/coffee.
Every time I've been, the food is exceptional, nothing seems too much trouble for the staff
and when the home holds an event, you are invited to join in. I would definitely recommend one of my family to be a resident at the home.
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Review from Jennifer B (Daughter of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother's care is excellent. Carers very patient and caring. Would recommend to others.
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Review from E G (Husband of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff and nurses are very supportive to my wife and me, her husband.
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Review from L D (Husband of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband began his stay at Magna, it has been a very difficult adjustment. The carers and staff at Magna could not have been any more helpful and kind to myself and my husband. I am extremely happy with the service and treatment/care. Thank you.
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Review from E C (Friend of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Happy to see my friend very much happier in here than his previous experiences. His relationship with the staff is great and will be happy to stay until he's able to return to his own home.
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Review from Marie R (Daughter of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So much thanks to the amazing team here. I am able to support the care given to my mum alongside the staff. In order to ensure that this happens, I am made to feel welcome 24/7 and when I have felt the need to stay overnight in my Mum's room I have been provided with bedding and a mattress. The staff
are an absolute asset at Magna. What a warm, caring and welcoming team. So many thanks for everything you do.
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Review from A W (Daughter-in-law of Resident) published on 9 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very well looked after, always dressed nicely and clean and tidy. Loves her meals and we are extremely pleased with the care she receives. Staff always very welcoming and friendly. We would not be able to cope without this lovely home.
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Review from L F (Friend of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always friendly and welcoming. Residents are encouraged to sing, dance and do crafts and have fantastic entertainment. Home is pleasant, clean and fresh.
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Review from Michael J (Son of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is always cared for, always clean and the majority of the time happy. The carers always have a smile and a wave for her and support her needs.
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Review from Liz M (Daughter of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is receiving excellent care at Magna Care Home. He is kept warm, clean and comfortable. The food is a very good standard with a varied menu each day. My dad loves his cooked breakfasts. The staff are all very helpful and kind and treat my dad with the dignity he deserves. Magna Care Home have
an excellent activities programme for all residents to join in if they wish. I would not wish for my dad to be anywhere else, he is happy and content. A big thank you to all members of staff and management for everything you do.
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Review from J W (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly, helpful, considerate and caring. They cannot do enough to help. The atmosphere is very homely and comfortable. I feel that part of the reason for this is that the ground floor, which is what I am reviewing, is not too big or impersonal. It is small enough to warrant these comments
of praise.
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Review from Michael W (Son of Resident) published on 28 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice, modern care home and very pleasant staff and carers. I think my father will be well looked after at Magna Care Home.
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Review from Kerry H (Daughter-in-law of Resident) published on 23 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleasant environment with extremely friendly staff, who are attentive and caring and always ready to answer any question/enquiries we have. Watching how other residents are treated, gives us confidence that our loved one is in good hands.
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Review from Susan G (Daughter of Resident) published on 4 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Magna Care Home for about a year. I have always found staff friendly and helpful. Mum always looks dressed well and well cared for.
Throughout the recent COVID situation even when we couldn't visit, we were well informed about Mum's wellbeing, always kept up to date with any changes
eg: medication. I feel Mum is in the best place she could be.
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Review from Stephen W (Husband of Resident) published on 18 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
As a retired NHS Paramedic, I have experienced over my 25 years of service many care homes of all sizes and standards when attending or returning a resident. I chose Magna Care Home for my wife as her husband of 32 years and Attorney because I believe the relationship between residents and staff was
one of the best I had witnessed on more than one occasion. Clean rooms and corridors are fine and of course, expected, but too often at some other care homes, some staff treat residents as a nuisance or secondary to staff needs. This is not evident at Magna Care Home. When visiting my wife, I am never disappointed with the warm attention both I and my wife receive.
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Review from Brenda P (Friend of Resident) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having Power of Attorney of my friends Health and Welfare, it was essential I was sure her place of accommodation was the best for all her needs. It has proved all I could have wished for at Magna Care Home. There are interesting displays of kindness on view for all the see, which give reassurance.
I get a feeling of a dedicated team together ensuring top-quality care. Care and kindness are given individually and in group surroundings. I am delighted to hear my friend gives her own thanks to carers and is regarded as "a lovely lady". The activities are stimulating, well thought through with evidence of happiness and have a good time. I am very grateful my friend's health has remained stable, which at 92-years, is heartwarming.
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Review from Linda P (Wife of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
With restrictions still, all carefully managed visits possible. Having some quality time with my husband made possible by very understanding staff.
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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Magna Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.747 for Magna Care Home is calculated as follows: ( (122 Excellents x 5) + (25 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 154 Ratings = 4.747
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Magna Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Chipo

Chipo Mupunga

Job Title: Home Manager

What does ‘kindness’ mean to you?


“Kind care to me is being friendly, generous, considerate and kind-natured to Residents and their loved ones at all times.”


As a dedicated healthcare professional, Chipo has gained a wealth of experience in providing care to elderly people to help enrich their lives. She is a knowledgeable and committed leader who has progressed in her career to Home Manager level, after qualifying as a registered nurse in 2000.


Chipo closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Chipo remarked: “I love seeing that our Residents are smiling, happy and content in a homely environment.”


Chipo credits her biggest achievement to beginning her career as an overseas nurse, before becoming a Home Manager at HC-One.


Outside of work, Chipo enjoys spending time with her family and friends as well as practising her faith.


If you would like to find out more information about Magna, Chipo has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Frequently Asked Questions about Magna Care Home

What types of Care is Magna Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Magna Care Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Magna Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Magna Care Home to the centre of Wigston?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Magna Care Home to verify any information. View our terms and conditions. Magna Care Home has an Enhanced Service - more info.