Magna Care Home, Wigston, Leicestershire
Magna Care Home, Wigston, Leicestershire
Magna Care Home, Wigston, Leicestershire

Located in a beautiful part of Leicestershire, Magna Care Home is situated in a former cinema of art deco heritage has been sympathetically converted into a purpose-built care home that provides nursing and specialist dementia care to older people.

At Magna Care Home residents have a choice of lounge areas with scenic views of gardens which feature comfortable and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Magna Care Home pride themselves in knowing the tastes of residents and preparing a choice of home-cooked, fresh, nutritional meals and catering for any dietary and cultural needs

HC-One home managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Salome Mapfeka (Home Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Gujarati, Urdu

Single Rooms: 36

Rooms with ensuite WC: 15

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Magna Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 23 May 2017

Please contact us for information regarding our bed availability

Reviews

9.6 Magna Care Home has a Review Score of 9.6 (9.579)

The Review Score of 9.6 (maximum of 10) for Magna Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Magna Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.579 for Magna Care Home is calculated as follows: ( (199 Excellents x 5) + (104 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 318 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Magna Care Home is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 20 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    12
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Magna Care Home?

  • Extremely LIKELY
    20
  • Likely
    6
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Magna Care Home

  • Daughter of Resident/Service User
    8
  • Wife of Resident/Service User
    7
  • Son of Resident/Service User
    6
  • Husband of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

All the staff are friendly, caring and lovely adhering to my granddad's needs.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I cannot really comment too much as my father only came into the home on 20th April 2017.

How likely would you be to recommend Magna Care Home? Don't know

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very good. Always friendly staff. Couldn't wish for more care.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nice, friendly, warm home. Helpful, very secure. Very reassuring. Nicely decorated. Staff on hand to help etc.

Fully recommend - no negatives.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is the first place we, as a family, wanted for him. We then looked at at least five homes. We are so pleased we got this one. He has settled so well. He has a good relationship with all the staff. His eating has improved. We are so thankful he has been made a resident here.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother is well liked and the staff are very friendly and helpful. She likes the food and there are plenty of staff around at all times.

How likely would you be to recommend Magna Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A very happy atmosphere, caring and dedicated to making life as best as possible. I could not have asked for more except perhaps a bigger and brighter room for my husband. They work very hard to entertain and keep a good standard of personal cleanliness, which is not easy when most of the residents are incontinent.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Staff are very good and nice to my dad. Looking after him very well and very helpful to us when we visit him.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very friendly and caring. Seems to be a far more personal and gentle care home than another local care home. Great rapport with residents and visitors alike. Very clean too.

How likely would you be to recommend Magna Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

My mother has been in this home for 2 months. It is a nice place and she is well looked after. The meals are good and the staff excellent. The fees are steep compared to similar places. My father has just arrived at Magna 4 weeks ago. He was a daily visitor to my mum, driving himself here each day. Now he is in a sorry state but I know he will be looked after well.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Nothing but admiration for all who work at the nursing home. All of the people show kindness, care and warmth. Food is excellent, the home is clean and tidy. I couldn't ask for any more.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum's dementia is very up and down, from good days to very bad days which we realise she cannot help. Mum is always treated with care and respect whatever mood she is in.
When visiting, we are always offered tea/coffee biscuits etc which my 90 year old father loves.
Security in and out is brilliant every time we visit. We feel at ease knowing mum is in caring hands.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Our daughter was admitted to Magna Care Home following a diagnosis of vascular dementia. Both his physical and mental health needs are high. The care he has received has been excellent. He is always treated with dignity and respect.
He is well cared for and all members of staff ensure his ends are met. The home has a warm friendly atmosphere, it's extremely well managed, relatives are made welcome and the food is fantastic.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mother has been here 6 years. She is now 102 in Jan. Very pleased with everything. My mother is well cared for during her stay here.

How likely would you be to recommend Magna Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased and satisfied with the way my mum is being looked after. She seems happy and contented with what is going on in the home around her.

How likely would you be to recommend Magna Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

My wife was transferred from hospital to the home, she had a stroke in 2012 and I had looked after her. After she was in hospital she was not well enough for me to look after. She has been treated with great kindness and patience as she can be difficult to look after. Staff are just decorating the home and will clearly be doing their best to give those in the home a good Christmas.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My friend is well looked after and his needs and requests are met without complaint and with a willingness to satisfy him. The food and cleanliness of laundry and my partner can't be faulted.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I believe that I am very fortunate to have found such a good caring home for my husband.
It is not too big, it has an excellent safe garden to which weather permitting the doors are always open ensuring fresh air in the home, making this a home from home. We are blessed.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mum has been in this home for years, I've always felt she has been well looked after. I am at this present time looking to put my auntie in here also.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

The staff have been amazing and I cannot believe how well my father has settled into the home. For myself and the rest of the family this has made the whole experience so easy. Thank you.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

No concerns with mum's care and I know the staff have my mum's best interests at heart.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has excellent care from all staff. The manager leads this team and is visible at all times, talking to residents in families, her door is always open.
We have monthly meeting with staff and carers/family members.
The home is spotless, food excellent, attention to detail at all times.
Excellent activities programme, staff participate to enable residents to participate whenever possible.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum has been in Magna Care Home since December, and have no complaints whatsoever. The management are so friendly, are always available, and get involved with the residents. From the very first day we visited we were made to feel welcome and it was obvious everyone there was cared for and happy and well looked after. The home itself is spotless, and the meals are amazing (home cooked) as soon as my mum arrived, she was made to feel at home and settled in lovely. Nothing was too much bother for the lovely staff, who wanted to know all mums likes and dislikes, which they go out of their way to help with. Mum loves music and loves to dance when she can. Many a time we have turned up and the staff will be dancing with her. She loves to look nice and have her jewellery on which they always do. She always looks clean and the main thing is I know she is safe and cared for, I have always been her main carer. The staff are amazing and they have a great activities co-ordinator.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother passed away this month, it was expected. I cannot thank the management and staff for their compassion and caring attitude enough. We are happy with the fact mum was not on her own. Staff have always made us feel welcome and happy to answer any queries. Mum always appeared well looked after (she could not communicate due to dementia). Food always seemed excellent, cups of tea could be improved - PG - 'joke'.
The only suggestion I would make would be to provide an area for visitors to spend with relative, things to read etc. Some family do not visit as they feel awkward.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

HC-One, Careline Team at Magna Care Home responded to this review on 12 Apr 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
Relatives and visitors are welcome to use our spacious sensory room when visiting their loved ones.
This is located on the top floor and offers a nice relaxed environment for residents and families. Thank you again for your feedback."

After a short time, so far so good. Everyone is caring and helpful.

How likely would you be to recommend Magna Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My sister is in this care home for nursing needs. The home has provided an excellent standard of care. Very considerate and caring staff who definitely provide all caring needs. Good standard of food which is tailored to my sisters needs and problems.

Activities are encouraged and all residents are included where possible. The home has a very friendly atmosphere and visitors are actively encouraged and welcomed into the home. The home is always clean and tidy as are the residents. The home always smells clean, there is always a choice of food and excellent portions.

How likely would you be to recommend Magna Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Most of the carers are experienced and dedicated and hard working, giving help and advice, but there are not enough of them to cover especially mealtimes and breaks.

How likely would you be to recommend Magna Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

HC-One, Careline Team at Magna Care Home responded to this review on 30 Mar 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. The home is fully staffed and the levels are appropriate to meet the current needs of the residents. The home will ensure staff are allocated to assist residents at mealtimes in a more timely manner and breaks allocated after.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

Submit a Review for Magna Care Home

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Salome

Salome Mapfeka

Job Title: Home Manager

Description:

As a Registered Nurse, Salome has gained many years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Salome joined Magna as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Magna.

When asked what she enjoys most about her role, Salome remarked:
“I find it very satisfying to see our Residents and relatives happy and appreciating the care they receive.”

Away from work, Salome enjoys immersing herself in a good novel.
If you would like to find out more information about Magna, Salome has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

You can contact Salome on 0116 2883320 or via email on magna.manager@hc-one.co.uk. Alternatively to make a new Resident enquiry, contact the Care Line team on 0333 999 8565.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Magna Care Home