Hinckley Park Care Home, Hinckley, Leicestershire
Hinckley Park Care Home, Hinckley, Leicestershire
Hinckley Park Care Home, Hinckley, Leicestershire

Located within a residential area of Hinckley, Leicestershire, Hinckley Park Care Home is a purpose built 40 bedded property offering Nursing and End of Life care.

The quiet lounges are ideal for spending time unwinding and relaxing and the entertainment room is a great place to pursue hobbies and interests. The home has a range of comfortable and well-equipped bedrooms.

Chefs at Hinckley Park pride themselves on knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Sharon Butler (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 35

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Hinckley Park Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 17 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.7 Hinckley Park Care Home has a Review Score of 9.7 (9.666)

The Review Score of 9.7 (maximum of 10) for Hinckley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 53 Reviews over all time. This Average Rating is also the rating value for Hinckley Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 36 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.666 for Hinckley Park Care Home is calculated as follows: ( (434 Excellents x 5) + (174 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 625 Ratings = 4.666

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Hinckley Park Care Home is based on 36 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 36 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    38
  • Good
    15
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hinckley Park Care Home?

  • Extremely LIKELY
    47
  • Likely
    5
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hinckley Park Care Home

  • Daughter of Resident/Service User
    15
  • Son of Resident/Service User
    9
  • Friend of Resident/Service User
    8
  • Husband of Resident/Service User
    4
  • Wife of Resident/Service User
    4
  • more

Very impressed by the atmosphere of the home. Calm and restful. Staff friendly, helpful and kind.
Facilities very good.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Every aspect of care was excellent. The kind, professional approach of every member of staff, exemplary. The lady we refer to was always clean and comfortable. She loved the food and her room was always spotless.
As visitors we were spoken to with utmost respect, nothing was too much trouble, information was given willingly.
We would have no hesitation in recommending Hinckley Park to friends or relatives. Well done.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything is very good overall. The staff are pleasant and helpful and do all they can to make the residents comfortable.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Grandma has been made to feel very welcome in her new home.

Her room is lovely and clean and the furniture is of great quality.

The staff have all treated her with care and dignity, making the time to find out about her life before moving into her new home.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother in law was a resident for approximately 10 weeks. She had terminal cancer when she arrived and stayed until her death. I visited fortnightly and the staff at Hinckley Park were always helpful and friendly to me but more importantly, they were fantastic with my mother in law.
The staff always gave her the care she needed but on top of that they made her feel part of the care home community and gave her the kindness and affection she craved. I was very impressed with the care my mother in law received throughout her stay.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Loved it. The canal boat trip. Fish and chips lovely. Boat great. Enjoyed the day.
Staff really helpful. Want to know when next one is.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the home is very good and homely. The food is good and we are very happy with the staff.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was transferred to Hinckley Park from hospital. She had a terminal illness. During her stay at Hinckley Park, she was treated with dignity and friendliness. While she was able, she enjoyed the activities. The nurses and care workers were always there for her and nothing was too much trouble. I was continually kept up to date with my mother's condition and on her passing, I was treated with the greatest compassion.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Staff are very caring, kind and approachable.
Facilities are great - nice rooms and garden. The atmosphere is relaxed.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care that my husband received was excellent and made a difficult time more acceptable. The staff could not do enough for him and when he found eating difficult, they went out of their way to try and get him something that he could eat. The food was very good and served in a very appetising way to tempt the patients.
He was also kept very clean (he was fond of his showers) and well attended to and his room was very nice and though small, was quite adequate for his needs.
The family were also made welcome and if I stayed for some time I was offered a dinner and as many cups of tea as I needed so I did not feel in the way at any time.
When my husband died, the staff were very kind and did all they could to help him have a peaceful death for which I am extremely grateful.
I would have no difficulty in recommending this care home to others in the same situation.
Once again thank you all very much.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Don't Know

My mother was looked after very well and all her needs were taken care of at all times by the lovely staff who cannot do enough for all their residents. They would do special food for her to encourage her to eat and always kept us informed of her problems at all times. Our thanks go to all the staff and doctors for their help and support at this sad time.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Dad was only a resident here for about 4 months, but during that time he received excellent care.
His end of life was treated with care, dignity and the staff were very compassionate.
I can't thank them enough.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My nana was a resident in Hinckley Park for a few months and she enjoyed her stay very much. All the staff looking after her were amazing, they were dedicated to their work and always went the extra mile. The manager was very attentive and helpful anytime we needed any advise or just for a little chat. The food was delicious and drinks were available anytime for visitors.
I would recommend this home to anyone. My nana felt very safe and received the very best of care there. A lovely home.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I would like to thank the management and staff for all the wonderful care they provided for my mum while she lived at Hinckley Park. All the services provided were excellent, everyone was so friendly, helpful and professional in all they did, everywhere was furnished lovely and spotlessly clean and kept to the highest standard.

My mum felt very safe and was always treated with dignity, she celebrated her 81st birthday there in January, many of the staff came to join in along with her family and friends to sing Happy Birthday, making her day so special.
Thank you once again, I would definitely recommend the home.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I recently visited my best friend's mother who was receiving end of life care. I was overwhelmed by the kindness and dignity shown to this lady by every single member of staff I came into contact with. I was impressed with how staff, despite their obvious busy workload, took the time to talk to me about her health. It is lovely to walk into a care home and it actually felt like being at home. Everyone is friendly and there always seemed to be a large number of residents in the lounge, often taking part in a variety of activities. I would not hesitate to recommend this home to anyone, I loved it.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is kept very clean and is now well decorated in public areas. Food is usually good and plentiful. Mum is kept clean and her clothes well laundered. Most staff are very pleasant and caring and seem to have a good relationship with mum. Mum is virtually unable to move herself and I have expressed the concern that her position is not altered often enough. Generally speaking, I have no concerns that mum is being well looked after.

How likely would you be to recommend Hinckley Park Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

HC-One, Careline Team at Hinckley Park Care Home responded to this review on 22 Mar 2017:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. HC-One aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident. Each Resident has an individualised plan of care which includes safer people handling and pressure area care. The home Manager operates an open door policy; please feel free to pop in to discuss any concerns you may have. We value all feedback and ensure it is recorded and acted upon.

I visit my friend Cynthia at Hinckley Park Care Home as often as I can. The staff are very friendly but professional. The home always smells fresh and looks very clean. On several occasions, I have witnessed marvellous activities and entertainment which Cynthia really enjoys. Her favourite is the music with the lovely bubbly lady that dances with jiggly bells. The manager is always seen around and is very approachable. I would recommend this marvellous home to anyone.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home is comfortable and clean. It feels like being at home. The food is reasonable, The staff are very polite and respectful. There's always someone to talk to and my room is very nice.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent staff, care, food. They have been looking after my dad wonderfully well. I can't thank Hinkley Park enough.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

It's a lovely home.
My husband is very happy here.
The carers are great. My family love him being here. He is safe.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited my Great Aunt as I hadn't seen her for over a year and was pleasantly surprised at how well she looked. The staff were busy but had time to chat to me and tell me what she had been doing and how much she enjoys the armchair Zumba which is held at the home. The home is clean and there are no bad smells. The atmosphere is calm. Everyone greeted me with a smile. The food that was being served was all freshly prepared. I would highly recommend this home to others. My Aunt said she is happy to live there and feels like part of the family.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Courtesy of her best friend, my stepdaughter (care home resident) had the opportunity to go to the pantomime at the theatre in Nottingham.
After a lot of co-ordination with the care home manager, the home minibus, complete with driver and carer was made available.
The day went like clockwork, culminating in a personal meeting between my stepdaughter and "Chico".
Well done Hinckley Park, particularly as it was a bank holiday in December. Thank you.

How likely would you be to recommend Hinckley Park Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Our uncle was with you. His care was as good as could be expected and in any case, far better than that received in our local NHS hospital.

How likely would you be to recommend Hinckley Park Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Poor

My father was admitted to Hinckley Park for end of life care at the end of Oct 2016. My auntie (dad's sister) and I were delighted from the start by the friendly and positive attitude of all of the staff. Apart from the positive way in which the nurses and care staff talked to my dad, we, the relatives were also treated with kindness and made to feel that we were involved in the whole process. This was in complete contrast to the way that we were treated at the hospital, where worried relatives were clearly a nuisance to the staff and were made to feel alienated. My father was only a resident at Hinckley Park for 5 weeks before he passed away but during that short time, he made many friends amongst the staff and they were genuinely upset when he left us.
The last weeks of his life were amongst lovely, caring people.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum was frail and no longer able to manage in a residential care home. She moved to Hinckley Park for nursing. She received good care, the condition of her skin etc improved, but the overwhelming memory of the last 6 months of her life was the kindness and responsiveness of staff. The whole ethos of the home, from the management down through all staff os one of kindness and calm.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Home from home, very welcoming.
Friendly staff and always clean and tidy. Dad was very settled as soon as he came here. He was put on end of life care before he was admitted and I believe that due to the home and staff we had another year of love and laughter with him.
I will be eternally grateful to Hinckley Park for the love and care they showed my dad and our family. They also looked after us and made his passing a lot less painful. Excellent support.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very friendly people orientated home with excellent staff and facilities.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

As my mother was only in for less than two weeks before she passed away, I cannot comment fully, but my mother was treated with dignity and kindness and so was my family and nothing was too much trouble.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

I attended the Christmas fayre to visit my friend and the atmosphere was amazing, singing Elvis was the King on the cake. The staff were attentive and the manager was in the centre of all the activities.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I find that all of the staff are very nice and pleasant.

How likely would you be to recommend Hinckley Park Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Clean and efficiently run home. Very welcoming to its guests and it is evident that residents are well looked after.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Had a fantastic time at the Christmas fare. Was so nice to see all the residents enjoying themselves and the staff interacting with them singing and dancing. It was a great atmosphere.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I helped run a stall selling handmade crafts (made by my wife and sister) at the homes Christmas Fete. The event was well attended and well organised with a good atmosphere. There was a good number of stalls & activities.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Visited for Christmas fayre. All residents involved with entertainment appropriate for their age group and physical abilities.
Staff involved and including residents and their visitors.
Great fun had by all.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Kind, friendly staff; my Mothers needs have always been accommodated and she is always presentable and clean and seems happy at the minute.
As she has vascular dementia I am uncertain as to the certification of her state of happiness at this time.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been a resident at Hinckley Park Care Home for two months now. The care home is fantastic, beautifully presented, clean and very modern. Im particularly impressed with the staff who clearly have nothing more than the resident's utmost happiness and wellbeing as a priority. What I find most heartwarming is the laughter and fun the residents enjoy, it is truly a home from home, as nothing is ever too much trouble for visitors and residents alike. My mum has told me she loves it and wants to stay! What can be better for a relative than that endorsement?

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am so pleased that mum was very happy here. She had been pretty unhappy in the hospital so it was great to get her away from that into an environment with such lovely, caring staff AND good food. I had thought she would be with you at Hinckley Park for a good while longer but sadly it was not to be.
The staff at Hinckley park made the admission process very easy and definitely went the extra mile to help there - which was very much appreciated. They also took great care of mum during her time here. The room was very nice and the attitudes of staff and the local doctor the home uses was very uplifting and professional... you're doing a great job.
I can't really comment on the activities as mum never got to try those but everything else could not be better.
Thanks everyone, I am so glad we found the right place for her.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law needs respite care, and everyone has done their very best to make her admission to Hinckley Park as smooth and trouble-free as possible. The manager and staff were extremely helpful in the move from her hospital placement. The Care Home looks to be very pleasant and comfortable, just what she needs. The staff seem to approach their duties with a smile. She has not partaken in activities yet, nor checked out all of the facilities, but I'm sure they'll be Good if not Excellent.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

If I ever require the use of a care home myself, I hope its this one.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Care is excellent, very helpful and polite. Very good food which my husband enjoys, help is always on hand when needed.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot thank the staff enough for the standard of care and the compassion they showed my mother in her last days. They took care of me as well with a smile and a kind word or a drink. They worked together as a team and it was obvious that they really wanted to give my mother as much dignity and support as they could. Even the admin staff remembered mine and my mother's name, and offered me a drink and a chat. The food was really good and if mum didn't fancy what was on offer something was always found as an alternative. I will not hesitate to recommend Hinckley Park.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum came out of hospital and was unable to look after herself. Hinckley Park staff were outstanding in looking after not only her needs, but her mental state. She was anxious and confused after her fall and had lost her confidence. 4 weeks later what a difference. Fabulous.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has been here almost two years, and the first 18 months was below standard for the money I was paying. But since then it has improved quite a lot and is much better. The care workers have improved bar from weekends, when there are only two on which is not enough for 16 people. The home itself is much better since the refurbishment and alterations have been finished which gives it a better outlook.

How likely would you be to recommend Hinckley Park Care Home? Don't know

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

HC-One, Careline Team at Hinckley Park Care Home responded to this review on 13 Jan 2016:

There is an adequate level of staff on within the home to meet the care needs of the current residents, the home is staffed as a whole and not to a floor. The care is now maintained to a high standard and we are pleased that improvements in all areas has been noted.

The ticked boxes say it all. My wife Doreen was very ill and was cared for totally and felt quite at home there.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Warm and welcoming experience for Mum and family. Genuine care - was a great support at a time when it was urgently needed. mum really found friends and appreciated everything done for her. Many thanks. Nick.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum spent five weeks at Hinckley Park from mid September to mid October. The staff were all very professional, caring and treated my mum with the utmost dignity. They not only cared for her physical condition but also took time to sit and talk to her to keep her in good spirits despite her predicament.
Very special thanks to the nurse lead, the manager and the lady in admin who made it all a pleasant stay for my mum. The staff were also very welcoming to our family too and we felt quite at home.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home was perfect for Mom. She had privacy, independence and entertainment when she wanted it. The care was second to none and the carers amazing. Than you for making Mom's last days memorable.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was made very welcome when she came to the home. She has been looked after better than I could ever have expected. The staff are all friendly, caring and competent. When Mum died the staff were fantastic and made sure my mother was as comfortable as possible.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma passed away today in this facility following a two month stay. The staff have been fantastic. They have got to know grandma and she has been very happy here. Clean, friendly, personalised care. You feel as though your loved one is really being cared for. It is more than a job to the staff. Thank you.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma was well cared for and very comfortable and happy. She liked the staff who were all very friendly and helpful and took the time to get to know her and make her feel more comfortable in the short time she was here. The facilities were pleasant and the activities for the residents varied and interesting.

How likely would you be to recommend Hinckley Park Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum was in Hinckley Park for 6 weeks. Before she died she was well cared for, very comfortable and had a good relationship with all the carers and nurses. When I was told about Hinckley Park I went to have a look around and the staff were very helpful, the room was spacious and very clean. I was also shown a well balanced menu. All the people at Hinckley Park also made me very welcome and kept me informed.

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

100% recommend Hinckley Park. The staff in this home gave my dad the most respect and took care of him better than I could have wished. Nothing was too much trouble for them. The nursing care was second to none. He enjoyed the food, even though he liked the odd fish 'n' chips being sneaked in. Rooms were lovely and clean. Excellent, and thank you

How likely would you be to recommend Hinckley Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Sharon

Sharon Butler

Job Title: Home Manager

Description:

What does ‘Kindness’ mean to you?
For me, kind care involves warm-hearted people providing what’s necessary for someone’s health, welfare and protection.

As a Registered Nurse, Sharon has gained a number of years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Sharon joined Hinckley Park as Home Manager as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Hinckley Park.
When asked what she enjoys most about her role, Sharon remarked:
“I most enjoy seeing Residents happy and comfortable.”
Away from work, Sharon likes to stay active and enjoys a range of water sports, particularly scuba diving.
If you would like to find out more information about Hinckley Park, Sharon has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hinckley Park Care Home