Hinckley Park Care Home

67 London Road, Hinckley LE10 1HH
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9.8 181 Reviews
  • Hinckley Park Care Home, Hinckley
Hinckley Park Care Home, overlooking Queen’s Park in Hinckley, Leicestershire, provides personalised residential and nursing care to older people.

The carefully designed and purpose-built care home offers residents a calm yet engaging living space, complete with two sitting rooms, a hairdressing salon and a sunny conservatory. The enclosed garden, which is cared for by residents, is a great spot for catching up with friends and family.

Hinckley Park also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the outdoor spaces are the ideal spot for some alfresco dining.

The professional care team at Hinckley Park takes the time to learn about each resident’s individual hobbies and interests, promoting an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Hinckley community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into life at Hinckley Park. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team to deliver the kindest possible care, supporting residents to lead their best possible life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1237

These prices are only a guideline, please contact Hinckley Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sukai Drammeh (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)

Hinckley Park Care Home Reviews (181)

9.8

Hinckley Park Care Home has a Review Score of 9.8 (9.766) out of 10, based on 20 reviews in the last 2 years.
Over all time Hinckley Park Care Home has 181 reviews.

Overall Experience
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Date Published
  • 181
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Reviewer Connection to Hinckley Park Care Home
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Total of 181, showing 141-160
Review from B B (Daughter of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring, kind and approachable.
Facilities are great - nice rooms and garden. The atmosphere is relaxed.
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Review from Jennifer B (Wife of Resident) published on 31 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my husband received was excellent and made a difficult time more acceptable. The staff could not do enough for him and when he found eating difficult, they went out of their way to try and get him something that he could eat. The food was very good and served in a very appetising way to
tempt the patients.
He was also kept very clean (he was fond of his showers) and well attended to and his room was very nice and though small, was quite adequate for his needs.
The family were also made welcome and if I stayed for some time I was offered a dinner and as many cups of tea as I needed so I did not feel in the way at any time.
When my husband died, the staff were very kind and did all they could to help him have a peaceful death for which I am extremely grateful.
I would have no difficulty in recommending this care home to others in the same situation.
Once again thank you all very much.
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Review from S S (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was looked after very well and all her needs were taken care of at all times by the lovely staff who cannot do enough for all their residents. They would do special food for her to encourage her to eat and always kept us informed of her problems at all times. Our thanks go to all the staff
and doctors for their help and support at this sad time.
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Review from P B (Daughter of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was only a resident here for about 4 months, but during that time he received excellent care.
His end of life was treated with care, dignity and the staff were very compassionate.
I can't thank them enough.
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Review from Bexi L (Granddaughter of Resident) published on 2 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana was a resident in Hinckley Park for a few months and she enjoyed her stay very much. All the staff looking after her were amazing, they were dedicated to their work and always went the extra mile. The manager was very attentive and helpful anytime we needed any advise or just for a little chat.
The food was delicious and drinks were available anytime for visitors.
I would recommend this home to anyone. My nana felt very safe and received the very best of care there. A lovely home.
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Review from Louise L (Daughter of Resident) published on 18 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the management and staff for all the wonderful care they provided for my mum while she lived at Hinckley Park. All the services provided were excellent, everyone was so friendly, helpful and professional in all they did, everywhere was furnished lovely and spotlessly clean and
kept to the highest standard.


My mum felt very safe and was always treated with dignity, she celebrated her 81st birthday there in January, many of the staff came to join in along with her family and friends to sing Happy Birthday, making her day so special.
Thank you once again, I would definitely recommend the home.

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Review from Eve W (Friend of Resident) published on 27 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited my best friend's mother who was receiving end of life care. I was overwhelmed by the kindness and dignity shown to this lady by every single member of staff I came into contact with. I was impressed with how staff, despite their obvious busy workload, took the time to talk to me
about her health. It is lovely to walk into a care home and it actually felt like being at home. Everyone is friendly and there always seemed to be a large number of residents in the lounge, often taking part in a variety of activities. I would not hesitate to recommend this home to anyone, I loved it.
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Review from S K (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is kept very clean and is now well decorated in public areas. Food is usually good and plentiful. Mum is kept clean and her clothes well laundered. Most staff are very pleasant and caring and seem to have a good relationship with mum. Mum is virtually unable to move herself and I have expressed
the concern that her position is not altered often enough. Generally speaking, I have no concerns that mum is being well looked after.
Reply from HC-One, Careline Team at Hinckley Park Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. HC-One aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident. Each Resident has an individualised plan of care which includes safer people handling and pressure area care. The home Manager operates an open door policy; please feel free to pop in to discuss any concerns you may have. We value all feedback and ensure it is recorded and acted upon.

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Review from Patricia H (Friend of Resident) published on 17 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my friend Cynthia at Hinckley Park Care Home as often as I can. The staff are very friendly but professional. The home always smells fresh and looks very clean. On several occasions, I have witnessed marvellous activities and entertainment which Cynthia really enjoys. Her favourite is the music
with the lovely bubbly lady that dances with jiggly bells. The manager is always seen around and is very approachable. I would recommend this marvellous home to anyone.
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Review from R C (Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is comfortable and clean. It feels like being at home. The food is reasonable, The staff are very polite and respectful. There's always someone to talk to and my room is very nice.
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Review from Kathryn G (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, care, food. They have been looking after my dad wonderfully well. I can't thank Hinkley Park enough.
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Review from B B (Wife of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a lovely home.
My husband is very happy here.
The carers are great. My family love him being here. He is safe.
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Review from K L (Great-Nephew of Resident) published on 16 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my Great Aunt as I hadn't seen her for over a year and was pleasantly surprised at how well she looked. The staff were busy but had time to chat to me and tell me what she had been doing and how much she enjoys the armchair Zumba which is held at the home. The home is clean and there are no
bad smells. The atmosphere is calm. Everyone greeted me with a smile. The food that was being served was all freshly prepared. I would highly recommend this home to others. My Aunt said she is happy to live there and feels like part of the family.
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Review from J D (Daughter of Resident) published on 25 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my mother was only in for less than two weeks before she passed away, I cannot comment fully, but my mother was treated with dignity and kindness and so was my family and nothing was too much trouble.
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Review from John B (Son of Resident) published on 20 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to Hinckley Park for end of life care at the end of Oct 2016. My auntie (dad's sister) and I were delighted from the start by the friendly and positive attitude of all of the staff. Apart from the positive way in which the nurses and care staff talked to my dad, we, the relatives
were also treated with kindness and made to feel that we were involved in the whole process. This was in complete contrast to the way that we were treated at the hospital, where worried relatives were clearly a nuisance to the staff and were made to feel alienated. My father was only a resident at Hinckley Park for 5 weeks before he passed away but during that short time, he made many friends amongst the staff and they were genuinely upset when he left us.
The last weeks of his life were amongst lovely, caring people.
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Review from G F (Nephew of Resident) published on 20 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our uncle was with you. His care was as good as could be expected and in any case, far better than that received in our local NHS hospital.
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Review from Susan C (Daughter of Resident) published on 19 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was frail and no longer able to manage in a residential care home. She moved to Hinckley Park for nursing. She received good care, the condition of her skin etc improved, but the overwhelming memory of the last 6 months of her life was the kindness and responsiveness of staff. The whole ethos of
the home, from the management down through all staff os one of kindness and calm.
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Review from Nicola J (Daughter of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home from home, very welcoming.
Friendly staff and always clean and tidy. Dad was very settled as soon as he came here. He was put on end of life care before he was admitted and I believe that due to the home and staff we had another year of love and laughter with him.
I will be eternally grateful
to Hinckley Park for the love and care they showed my dad and our family. They also looked after us and made his passing a lot less painful. Excellent support.
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Review from M D (Friend of Resident) published on 11 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly people orientated home with excellent staff and facilities.
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Review from Louise M (Friend of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended the Christmas fayre to visit my friend and the atmosphere was amazing, singing Elvis was the King on the cake. The staff were attentive and the manager was in the centre of all the activities.
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Current Review Score: 9.8 (9.766)

Overview of Review Score

The Review Score of 9.8 (9.766) out of 10 for Hinckley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.766 for Hinckley Park Care Home is calculated as follows: ( (189 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 239 Ratings = 4.766
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hinckley Park Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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