Hinckley Park Care Home

67 London Road, Hinckley LE10 1HH
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9.8 187 Reviews
  • Hinckley Park Care Home, Hinckley
Hinckley Park Care Home, overlooking Queen’s Park in Hinckley, Leicestershire, provides personalised residential and nursing care to older people.

The carefully designed and purpose-built care home offers residents a calm yet engaging living space, complete with two sitting rooms, a hairdressing salon and a sunny conservatory. The enclosed garden, which is cared for by residents, is a great spot for catching up with friends and family.

Hinckley Park also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the outdoor spaces are the ideal spot for some alfresco dining.

The professional care team at Hinckley Park takes the time to learn about each resident’s individual hobbies and interests, promoting an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Hinckley community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into life at Hinckley Park. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team to deliver the kindest possible care, supporting residents to lead their best possible life.
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Care Provided by Hinckley Park Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1318
  • RESPITE Self-Funded Residential Care: from £1450

These prices are only a guideline, please contact Hinckley Park Care Home to find out the exact price for your requirements.

Contact Hinckley Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hinckley Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nadine Webster (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)

Hinckley Park Care Home Reviews (187)

9.8

Hinckley Park Care Home has a Review Score of 9.8 (9.825) out of 10, based on 21 reviews in the last 2 years.
Over all time Hinckley Park Care Home has 187 reviews.

Overall Experience
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Date Published
  • 187
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Reviewer Connection to Hinckley Park Care Home
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Total of 187, showing 141-160
Review from Elizabeth R (Relative of Resident) published on 29 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every aspect of care was excellent. The kind, professional approach of every member of staff, exemplary. The lady we refer to was always clean and comfortable. She loved the food and her room was always spotless.
As visitors we were spoken to with utmost respect, nothing was too much trouble, information
was given willingly.
We would have no hesitation in recommending Hinckley Park to friends or relatives. Well done.
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Review from Katherine P (Granddaughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Grandma has been made to feel very welcome in her new home.


Her room is lovely and clean and the furniture is of great quality.


The staff have all treated her with care and dignity, making the time to find out about her life before moving into her new home.

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Review from Paul T (Son-in-law of Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law was a resident for approximately 10 weeks. She had terminal cancer when she arrived and stayed until her death. I visited fortnightly and the staff at Hinckley Park were always helpful and friendly to me but more importantly, they were fantastic with my mother in law.
The staff always
gave her the care she needed but on top of that they made her feel part of the care home community and gave her the kindness and affection she craved. I was very impressed with the care my mother in law received throughout her stay.
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Review from Janet B (Wife of Resident) published on 1 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Loved it. The canal boat trip. Fish and chips lovely. Boat great. Enjoyed the day.
Staff really helpful. Want to know when next one is.
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Review from Frank D (Husband of Resident) published on 18 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home is very good and homely. The food is good and we are very happy with the staff.
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Review from Philip W (Son of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was transferred to Hinckley Park from hospital. She had a terminal illness. During her stay at Hinckley Park, she was treated with dignity and friendliness. While she was able, she enjoyed the activities. The nurses and care workers were always there for her and nothing was too much trouble.
I was continually kept up to date with my mother's condition and on her passing, I was treated with the greatest compassion.
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Review from B B (Daughter of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring, kind and approachable.
Facilities are great - nice rooms and garden. The atmosphere is relaxed.
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Review from Jennifer B (Wife of Resident) published on 31 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my husband received was excellent and made a difficult time more acceptable. The staff could not do enough for him and when he found eating difficult, they went out of their way to try and get him something that he could eat. The food was very good and served in a very appetising way to
tempt the patients.
He was also kept very clean (he was fond of his showers) and well attended to and his room was very nice and though small, was quite adequate for his needs.
The family were also made welcome and if I stayed for some time I was offered a dinner and as many cups of tea as I needed so I did not feel in the way at any time.
When my husband died, the staff were very kind and did all they could to help him have a peaceful death for which I am extremely grateful.
I would have no difficulty in recommending this care home to others in the same situation.
Once again thank you all very much.
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Review from S S (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was looked after very well and all her needs were taken care of at all times by the lovely staff who cannot do enough for all their residents. They would do special food for her to encourage her to eat and always kept us informed of her problems at all times. Our thanks go to all the staff
and doctors for their help and support at this sad time.
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Review from P B (Daughter of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was only a resident here for about 4 months, but during that time he received excellent care.
His end of life was treated with care, dignity and the staff were very compassionate.
I can't thank them enough.
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Review from Bexi L (Granddaughter of Resident) published on 2 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana was a resident in Hinckley Park for a few months and she enjoyed her stay very much. All the staff looking after her were amazing, they were dedicated to their work and always went the extra mile. The manager was very attentive and helpful anytime we needed any advise or just for a little chat.
The food was delicious and drinks were available anytime for visitors.
I would recommend this home to anyone. My nana felt very safe and received the very best of care there. A lovely home.
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Review from Louise L (Daughter of Resident) published on 18 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the management and staff for all the wonderful care they provided for my mum while she lived at Hinckley Park. All the services provided were excellent, everyone was so friendly, helpful and professional in all they did, everywhere was furnished lovely and spotlessly clean and
kept to the highest standard.


My mum felt very safe and was always treated with dignity, she celebrated her 81st birthday there in January, many of the staff came to join in along with her family and friends to sing Happy Birthday, making her day so special.
Thank you once again, I would definitely recommend the home.

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Review from Eve W (Friend of Resident) published on 27 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited my best friend's mother who was receiving end of life care. I was overwhelmed by the kindness and dignity shown to this lady by every single member of staff I came into contact with. I was impressed with how staff, despite their obvious busy workload, took the time to talk to me
about her health. It is lovely to walk into a care home and it actually felt like being at home. Everyone is friendly and there always seemed to be a large number of residents in the lounge, often taking part in a variety of activities. I would not hesitate to recommend this home to anyone, I loved it.
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Review from S K (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is kept very clean and is now well decorated in public areas. Food is usually good and plentiful. Mum is kept clean and her clothes well laundered. Most staff are very pleasant and caring and seem to have a good relationship with mum. Mum is virtually unable to move herself and I have expressed
the concern that her position is not altered often enough. Generally speaking, I have no concerns that mum is being well looked after.
Reply from HC-One, Careline Team at Hinckley Park Care HomeThank you for taking the time to complete a review. We really value the feedback provided by those who use our services. HC-One aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident. Each Resident has an individualised plan of care which includes safer people handling and pressure area care. The home Manager operates an open door policy; please feel free to pop in to discuss any concerns you may have. We value all feedback and ensure it is recorded and acted upon.
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Review from Patricia H (Friend of Resident) published on 17 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my friend Cynthia at Hinckley Park Care Home as often as I can. The staff are very friendly but professional. The home always smells fresh and looks very clean. On several occasions, I have witnessed marvellous activities and entertainment which Cynthia really enjoys. Her favourite is the music
with the lovely bubbly lady that dances with jiggly bells. The manager is always seen around and is very approachable. I would recommend this marvellous home to anyone.
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Review from R C (Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is comfortable and clean. It feels like being at home. The food is reasonable, The staff are very polite and respectful. There's always someone to talk to and my room is very nice.
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Review from Kathryn G (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, care, food. They have been looking after my dad wonderfully well. I can't thank Hinkley Park enough.
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Review from B B (Wife of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a lovely home.
My husband is very happy here.
The carers are great. My family love him being here. He is safe.
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Review from K L (Great-Nephew of Resident) published on 16 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my Great Aunt as I hadn't seen her for over a year and was pleasantly surprised at how well she looked. The staff were busy but had time to chat to me and tell me what she had been doing and how much she enjoys the armchair Zumba which is held at the home. The home is clean and there are no
bad smells. The atmosphere is calm. Everyone greeted me with a smile. The food that was being served was all freshly prepared. I would highly recommend this home to others. My Aunt said she is happy to live there and feels like part of the family.
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Review from J D (Daughter of Resident) published on 25 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my mother was only in for less than two weeks before she passed away, I cannot comment fully, but my mother was treated with dignity and kindness and so was my family and nothing was too much trouble.
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Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Hinckley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.825 for Hinckley Park Care Home is calculated as follows: ( (212 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 251 Ratings = 4.825
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hinckley Park Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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