The Willows Care Home

14 The Lant, Shepshed, Loughborough LE12 9PD
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9.7 41 Reviews
  • The Willows Care Home, Loughborough
The Willows Care Home, in the lovely village of Shepshed, Loughborough, offers a warm and inviting atmosphere, where people can live in a safe and happy environment.

They are cared for by dedicated and professional carers with a Registered Nurse available 24 hours a day. They maintain a suitable level of staff, dependent on the dependency of residents.

The home has large and mature gardens for the residents to enjoy.
The home employs activities coordinators who ensure that activities and entertainments are available 7 days a week.

The food menus are flexible to personal choice and dietary requirements, which are regularly assessed by the catering department and management, with resident input.

The home has all the necessary and up to date equipment required for most care needs and if necessary the home is willing to update when required.
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Care Provided by The Willows Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

Our weekly rates start from £1,700 - final fees are tailored to each individual following a personal care assessment. Please contact our managers for more information

The price(s) shown are provided by the care home. Contact The Willows Care Home for full pricing details and T&Cs.

Contact The Willows Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact The Willows Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Yvonne Manton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • The home advise calling ahead of visiting but no appointment is necessary and you are welcome to visit at your convenience with the exception for meal times.

Parking

  • On-site parking available

The Willows Care Home Reviews (41)

9.7

The Willows Care Home has a Review Score of 9.7 (9.719) out of 10, based on 13 reviews in the last 2 years.
Over all time The Willows Care Home has 41 reviews.

Overall Experience
  • 32
  • 6
  • 1
  • 2
  • 0
Date Published
  • 41
  • 3
  • 7
  • 13
  • 28
Reviewer Connection to The Willows Care Home
  • 20
  • 7
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Kevin S (Brother of Resident) published on 30 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to say a massive thank you to all the staff at The Willows.
Having had to make the decision to place our sister in a nursing home we chose the willows after having a look around and from the moment we walked in the door it felt like home.
Our sister was a very complex case who needed 24-hour
full nursing care. The Manager and Clinical Lead went to the LRI and met her and from that moment we all knew that she was in safe hands.
She was only in The Willows for 3 weeks but I can honestly say that the care, love and respect that not only she received but we felt it too whenever we went there was exceptionally high.
Nothing was ever to much trouble and we appreciated all that every member of staff that work at the willows you are all doing a fantastic job.
So if anyone is looking for a good caring home for their loved ones you won't go wrong if you choose The Willows your loved one will be safe respected and cared for by wonderful caring staff.
Thank you for making our sister happy and safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for The Willows Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for The Willows Care Home is calculated as follows: ( (135 Excellents x 5) + (16 Goods x 4) ) ÷ 151 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for The Willows Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (8)

Yvonne

Yvonne Manton

Job Title: Registered Manager

Home Manager

Priya

Priya Patel

Job Title: Managing Director

Managing Director

Diane

Diane Koca

Job Title: Administrator/PA Joined: 2023

Administrator/PA

Jadwiga (ED)

Jadwiga (ED) A.

Job Title: Activities Co-ordinator

Activities Co-ordinator

Julie

Julie H.

Job Title: Head of Domestic

Head of Domestic

Renata

Renata B.

Job Title: Staff Nurse

Staff Nurse

Lisa

Lisa F.

Job Title: Senior Care Assistant/Care Home Assistant Practitioner

Senior Care Assistant/Care Home Assistant Practitioner

Chelsea

Chelsea S.

Job Title: Senior Care Assistant/Care Home Assistant Practitioner

Senior Care Assistant/Care Home Assistant Practitioner

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service - more info.