St Andrew's Nursing & Care Home

We were particularly touched by the sensitivity of all involved when we sat by her bedside in her last moments. They turned a trying time in our lives into one of elevation that can be found at such unique moments. Their patience and continued compassion and empathy at all times was an elevating experience which we will always remember. We can never thank them enough and only hope they will be as lucky as we were in their time of grief.

Thank you to each and every one of you - although it has very sad memories, the laughter, warmth, strength and friendliness of the team kept our family all going.

All in all, we would recommend St Andrews to anyone who needed the services they offered.

I would just like to thank all the staff at St Andrew's for the dedicated care they have given to my husband. He is now at home with me, thanks to their caring and professionalism. Hoping I can keep him in his own home for the foreseeable future, but I would have no hesitation in taking him back to St Andrew's if and when his health deteriorates.

My husband is so well cared for at St Andrew's; it gives me peace of mind. On his 90th birthday last year, they made a real fuss of him and made him a big birthday cake with candles on it. He is in bed now, so they brought it to his room singing Happy Birthday, and even with advanced Dementia, you could tell he was pleased, and he blew the candles out. The staff, without exception, are wonderful.

St Andrew's is a lovely, homely place, set in well-kept grounds, nicely furnished and very clean. I consider myself fortunate to have the peace of mind that comes from knowing that my husband is being well cared for

I take comfort in knowing that my aunt is safe, secure and cared for, as I am not local to the care home.

This is a good home, and they cope well with many challenges. The nursing team and the management work well and hard. They get to know the families, and this ensures that the care provided meets the needs of the resident but also alleviates worries and bespoke the best for everyone. Recent upgrades and improvements to the rooms and fabric of the building show how the care is continued even in the hardest of times, and everything is done to maximise the health, safety and comfort of residents, staff and visitors.

I ring during the night and always get to speak to a nurse about how Mum is. When I myself get old and have Dementia, I want St Andrew’s to care for me.

He has settled down and seems content in his surroundings (he has been diagnosed with mid-dementia); the staff are quite aware of this and are able to deal with all that this entails, and I am happy to leave him in their care because of our situation.

All involved in the care of my mother through a very trying time for our family did it with empathy and understanding. Knowing the matter was dealt with in a positive light made it much easier for all.

My mother was a resident for the last 18 months of her life, and I can honestly say that St Andrew's is a wonderful, caring and loving place. All the staff were extremely loving and caring. I was upset not to be able to visit Mum during Covid but felt comfortable knowing she was in a safe place.

My mum was originally sent to St Andrew's for respite after being in hospital. She is too poorly to ever go home again. I was worried about her going into care but this place is a little gem. The staff are wonderful and really kind. My mum is so well looked after. Our family couldn't have wished for anywhere better.

Perfect team.

All staff are very friendly and caring. I can ring and speak to Mum at any time or just ask how she is and leave a message. They have built a pod inside for us to make visits on an appointment basis during these trying times.

My stepfather has been very well looked after at St Andrew's. The care staff are excellent, and he has always been looked after efficiently but with compassion.

The staff are all very friendly and approachable. Residents always look well cared for and happy. I would recommend St Andrew's to anyone looking for an excellent care home.

My mum has been in St Andrew's nursing home for several years and is very happy and settled. She is very well looked after, and as a family, we are extremely pleased with the wonderful care she receives. We have no worries or concerns, which is much better than previous homes. Mum is really happy here. The staff are brilliant with her and have worked amazingly hard through Covid restrictions.

My husband is a resident at St Andrew's Nursing and Care Home and I can't praise the manager and all the caring staff for looking after my husband enough, I've every faith in them all. I would highly recommend St Andrew's. The staff are always laughing and full of fun which is lovely considering the jobs that they have to do. Thank you, everyone, for your care. I feel very relaxed knowing he's in good care.

From the first step inside St Andrew's you get a 'good feeling'. It is clean and tidy without the awful smell that many care homes have. The staff didn't recognise me so asked who I was visiting and escorted me to my sister-in-law's room. The room was lovely with a fabulous feature fireplace, high ceilings and very nice decor. It was very clean and the large window let in plenty of light. The staff that came into the room on regular occasions were extremely friendly and jolly. I left St Andrew's feeling very satisfied that my beloved sister-in-law was definitely in the best place. I made a crochet rainbow bunting and contacted the home to see if it could be hung in the room and they were more than happy to do so. During the awful time of being unable to visit, it's reassuring to know that the residents are all being looked after so well. The staff are definitely going above and beyond with regular videos and photographs.

Staff are friendly and caring to residents and relatives and go above and beyond in their duty of care and the consideration they give to the residents. Activities and entertainment provided for the residents are varied and a lot of thought goes into the weekly entertainment programme which is currently being provided by the staff and they are doing an excellent job. There is always someone on the end of a phone to answer your enquiry and reassure you and comfort you when necessary. Residents always appear happy and well cared for. Well done St Andrew's keep up the good work.