Eccleshare Court Care & Nursing Home

Dad has settled in very well due to the care and commitment of the staff and management. Family members visiting are made to feel very welcome and are actively encouraged to join in with social activities and to dine with residents. All of dad's needs are met and the family is regularly approached for supplementary information or to be actively involved in facilitating meeting the needs of dad and any changes to his care that may be required as and when needed.

When we started our search to find a home for mum, we toured all the care homes in Lincoln. Eccleshare Court stood head and shoulders above the rest. It was not only the facilities that we had been impressed by, but the atmosphere and staff were most welcoming. We were delighted to get mum in and every effort was made by the staff to make her welcome and feel at home. She has now been there for nine months and our decision to choose Eccleshare Court was the right one. We, as a family, could not have asked for more!

My mum has been in two homes before but I can say with 100% confidence this one is an absolute treasure. Hopefully, my mum won't need a care home in the future but if she does I know Eccleshare Court Care Home is where she will be best cared for and looked after.

The care is marvellous and all the staff are friendly and loving.

Eccleshare Court has improved in its care quality since Country Court Care acquired this home last year. The staff are very friendly and seem to enjoy working there. The place is very clean and tidy and the residents are engaged in a number of activities which are well organised.

Staff are great but not enough of them at times. My stay was great.

I would like to thank the manageress and her team for persevering with my mother when she came into the home. Their approach and the fact they gave her time to settle in without being judgemental over her behaviour, gave my family the confidence that mum was in the best place to meet her needs. The fact she is happy there and settled is a great comfort to us, after what has been a very difficult time.

My father received excellent care in the few days he was there. They built him up with their meals they gave him. We are grateful to everyone there.

The manager was very helpful in sorting out the placement.

My mum came into a transitional care bed from hosptial following a fall. She had a chest infection and a UTI and had some confusion. My dad has Alzheimers and can't live alone. He came as a temporary resident to the care home next door and the staff of both homes helped them to spend the day together. Both the activities leaders encouraged them to join in activities and tried to involved mum in things she could do - she is registered blind. Encouraging her to recite poetry which she enjoyed doing. She had lost a lot of weight prior to admission as she had stopped eating. The food was excellent and staff encourage both parents with small meals and they are now both eating normally again. Staff treated them with dignity and affection and I am very grateful.

Mum was only in respite for 3 weeks but received excellent care from all the staff and particularly liked the way all residents were spoken to. Even if they couldn't answer, they were treated as human beings at all times.

My mother has been a resident here for 2 and a half years. Initially, we were attracted by the quality of accommodation offered but obviously, there is much more to making a care home feel like home. This happens as a result of the kindness and patience shown by the staff on a daily basis. Most importantly, I have seen for myself how management is responding to areas recently deemed to 'requires improvement' and I am genuinely impressed by their openness to discuss their shortcomings and their determination to improve their service.

Regular meetings between Management and residents and relatives are a great help to all concerned as the need for communication all round is important.

Two family members have been resident for over a year. I was pleased and reassured when I first visited the home and I have not been disappointed. Despite the challenges of meeting complex needs, I feel that the care is compassionate, the environment is clean and comfortable and there is a range of services and activities available. Residents are able to personalise their rooms, visitors are welcomed and engaged with and particular needs are accommodated where possible.

Of late, major redecorating has been undertaking bringing a fresh vibrancy to the home. This has been enhanced by homely touches in lounges and common areas. The walls have stimulating and interesting pictures and there are displays to help with memories and associations.

The garden remains a key centre point of the home at anytime of year. The location of the home puts it in the middle of the community adding stimulus for residents looking out into daily life.

A welcoming and caring home.