Bunkers Hill Care Home

I am more than happy with my mother's care. The staff are always very helpful and friendly. They are all attentive to. The home, in general, is excellent and the activities are also good. Mum has made many new friends too.

When visiting, the home is always clean and my mother is happy in her environment. Staff are always pleasant and eager to help although it would be better if there were more staff on duty.

Overall the care home is very clean, tidy and the staff are all very friendly and caring. A lot of activities are provided to keep Mum active and interested.

My wife has been resident here for about 6 years. In that time, she has received very good care. I have visited almost every day and always made welcome.

I don't think that I could have chosen a more appropriate one.

Have been very pleased with the care my father always gets and the staff always makes me feel welcome and I can ask for anything I want.

My dad has been at this care home for about 18 months. Overall care has been very good. Staff very good. I would recommend to anyone.

Overall, over a 10-month residence, the standard of care - good and attention is immediate if requested, the doctor attends when requested (over and beyond routine visits). Cheerful care, meals as "family standard" not luxurious but well-balanced and obviously provided within a sensible cost budget. Acceptable and enjoyed by "my resident" usually. Activities provided frequently with lots of variety and fun, not too taking mentally. Musicians, singers coming in, church service, celebrations noted (both personal birthdays and Christmas). Overall - satisfactory.

My husband has been here for four years. He has stayed here and has been more settled as the time has gone by. It has been very pleasing to have him in here.

Generally, my mum is happy and well cared for. The staff are generally extremely caring and willing to help. Food is excellent and kitchen staff very approachable regarding individual needs and tastes. Activities have improved a great deal over the last year and there is far better planning and communication.

On occasions, there can be staff difficulties but as a rule, the rest of the staff try not to let it affect their units suffer.

Have had experiences with Bunkers Hill Care Home over many years (10). Initially, my aunt was here, followed by my mum and mow my mother-in-law. As a family, we have been very happy with the care each family member has received. My mother-in-law has been here for the last 3 years and has blossomed since she has been here. She is a very sociable lady who enjoys the company, activities and food particularly. She has a comfortable room which she has made her home.

Bunkers Hill Care Home has helped tremendously with caring for my dad. He has been cared for there since July 2017 and the care received is excellent. They were catered and continue to cater to all needs and the staff are loving, professional, caring and work so hard.

My uncle has been in Bunkers Hill Care Home for the last 3 months on a regular basis we visit him and he is more settled at Bunkers Hill Care Home and looks happier than before. The care he is having is second to none. I would highly recommend this place to everyone.

We have found that everyone caring for mum is absolutely brilliant. She is always clean, warm, safe well cared for with dignity.

Gives us a lot of comfort knowing she is in such a lovely place.

During the time my mother has loved here (18 months), she has greatly improved in health and wellbeing. She has made many friends and my mother enjoys her excellent activities and entertainments that are provided. Most of the staff are very caring and polite. Most are very dedicated to making sure the residents are content. There is room for improvement but on the whole, my mother is enjoying living in this home. Families are always made to feel welcome too.

Bunkers Hill Care Home is an excellent care home. The staff including management are always prepared to deal with any problems that arise and one is not afraid to bring any issues to their notice.

It is like a family - very supportive and I am happy to recommend it to you.

Our sister is happy being in this care home. We are really happy with all the staff.

My husband has been a resident here for 15 months. He has settled in well. Appears happy and contented and joins in most activities provided. We as a family are well satisfied with the care home.

My mother in law became a resident in late 2017 and since that time I have visited her daily and so become quite familiar with the staff and facilities. Firstly, we have found the staff to be caring and highly professional. If I had any criticism, it would be that we rarely have the opportunity to meet with the care home manager. That said, our relationship with the staff we come into regular contact with is excellent. If ever asked, I would not hesitate to recommend the home to anyone.

I have been here for 6 months and have been quite happy with the service here. I am quite happy. It feels like I am home and I have more company here.

The food provided is first class.