Doulton Court Care Home

Alford Road, Sutton-on-Sea, Mablethorpe LN12 2HQ
Review Us
8.5 60 Reviews
  • Doulton Court Care Home, Mablethorpe
Doulton Court Care Home in Mablethorpe, Lincolnshire offers a welcoming home for people needing care.

Resident receive care from trained staff and can enjoy a variety of social activities to suit their interests.

Tasty meals are prepared for residents which cater to special dietary requirements.
Show Doulton Court Care Home on the Map

Care Provided by Doulton Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1300
  • Self-Funded Residential Dementia Care: £1150 – £1350
  • Self-Funded Nursing Care: £1150 – £1300
  • Self-Funded Nursing Dementia Care: £1150 – £1300
  • RESPITE Self-Funded Residential Care: £1200 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1350
  • RESPITE Self-Funded Nursing Care: £1200 – £1350
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1350

These prices are only a guideline, please contact Doulton Court Care Home to find out the exact price for your requirements.

Contact Doulton Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Doulton Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Kelly Gavriliuc (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (3)

Doulton Court Care Home Reviews (60)

8.5

Doulton Court Care Home has a Review Score of 8.5 (8.530) out of 10, based on 3 reviews in the last 2 years.
Over all time Doulton Court Care Home has 60 reviews.

Overall Experience
  • 44
  • 15
  • 1
  • 0
  • 0
Date Published
  • 60
  • 2
  • 3
  • 3
  • 57
Reviewer Connection to Doulton Court Care Home
  • 23
  • 9
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 60, showing 21-40
Review from Ron S (Son of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
How lovely are the staff at Doulton Court? Mum sadly passed away on 30th April 2022 and all the staff were so caring, not just to mother but to all of the family. We were kept well informed of Mother's condition and she was well cared for and kept comfortable right up until the end. We would like to
say a special thank you to one member of staff who truly has a special gift in her vocation. We could not have found a better place for Mother to spend her final days. The passion, motivation and empathy shown to every person by all of the staff were truly touching to see right from the cleaning and kitchen staff up to the management. Thank you all.
Reply from Katie Barnett, Marketing Administrator at Doulton Court Care Home

Thank you, Ron, for your feedback and for taking the time to share your experience at Doulton Court Care Home. We are so sorry to hear about your mum but pleased you felt your mum received great care and hope that their time at Doulton Court did see some friendships flourish, especially with the care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Fiona S (Daughter of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was admitted to Doulton Court Care Home after a hospital stay. On arrival at Doulton Court, he was made very welcome. From day one, the carers and all staff treated Dad with genuine care, dignity and respect. We noticed how well Dad looked and how happy he was. Unfortunately, Dad was re-hospitalised
for a short period but was eager to return home, which he meant Doulton Court. Dad is offered a choice at all times and enjoys the variety in his meals.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melanie S (Daughter of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit Mum most days. Whatever time I go, she is always clean and tidy, clothed, hair etc. All of the staff are lovely and really care about their residents. Mum is quite poorly but has said she likes it here and doesn't want to move. I'd like to thank all of the staff for all their care, especially
last year during extremely difficult Covdi circumstances. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P C (Son of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well-run care home with good staff and support. Good food was given and any problems were answered quickly. Good activities for the residents. Security could be better as some residents go into other residents' rooms and borrow things, the only problem we have had as wrong clothes have been returned
after washing. Other than that, a good care home which is well-run.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J L (Daughter of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Doulton Court for over four years now. She has been so well looked after by all of the wonderful carers. The nurses are brilliant and always on hand. I have seen other care homes over the years and I must say am really impressed with the kindness of all the staff at Doulton Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Respite Resident) assisted by family/friend published on 14 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience was not what I expected, the whole experience was faultless.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Olive H (Mother of Resident) published on 29 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son is very well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K B (Daughter of Resident) published on 29 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and caring. They have been wonderful throughout the very difficult "Covid" time and have worked extremely hard to reduce the impact on the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Daughter of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my mum's care. The staff are very dedicated and loving. The management are excellent and is brilliant with staff visitors and residents. Highly satisfied. Could not have found a better home. The receptionist is brilliant too with residents and visitors.
Reply from Olivia Shields, Marketing Assistant at Doulton Court Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy D (Power of Attorney of Resident) published on 20 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since the new manager started (12/18 months ago), the running of the care home and the overall performance nursing, caring, administration and team coordination have been very good. When 'corona' struck and visiting has curtailed, hairdressing (previously done by outsiders) was then undertaken by the
staff (including admin), plus many other tasks, which were outside their normal responsibilities. Good teamwork prevails under testing circumstances. Very satisfied.
Reply from Olivia Shields, Marketing Assistant at Doulton Court Care Home

Thank you, Dorothy, for letting us know how we are doing at Doulton Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Daughter of Resident) published on 19 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing home have gone all out in 2020 to look after my mum and try to keep all safe. Only been able to see Mum twice in nine months. Hopefully, she will still remember me, her daughter. Been caring a lot for my dad and he has been not able to see his wife as well.
Reply from Kristen Fitzgerald, Marketing Assistant at Doulton Court Care Home

Thank you for your comments about your recent experience at Doulton Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carolyne J (Stepdaughter of Resident) published on 14 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found all staff to be very helpful and kind. They appear to look after our stepfather exceedingly well.
Reply from Olivia Shields, Marketing Assistant at Doulton Court Care Home

Thank you, Carolyne, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Daughter of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always made to feel very welcome when I visit Mum by kind, caring and cheerful staff. Mum is always telling me how kind and good all the carers and staff are.
Reply from Kristen Fitzgerald, Marketing Assistant at Doulton Court Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Son of Resident) published on 22 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived at Doulton Court over a year ago from the hospital, and end of life was inevitable. I had talks with her doctor about it, but after three to four months of care given to her by the excellent team at Doulton Court, Mum perked up and settled in great. Having Vascular Dementia, she gets very
scared and confused, but the care staff are fantastic and go out of their way to make the rest of her day's happy ones.
Reply from Olivia Shields, Marketing Assistant at Doulton Court Care Home

Thank you, S W, for letting us know how we are doing at Doulton Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tina (Daughter of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since the home has been shut down to the coronavirus, the staff at Doulton Court have excelled themselves. They have set up a social media page so we can see our loved ones electronically. The videos they put on for the party for VE DAY were wonderful. The residents really looked as they were enjoying
themselves. I need to take some things round to my mum, so I rang the home and asked if I could drop them outside. The lady who answered the call was lovely and said I could drop anything off for mum when I wanted. Just ring the bell outside and they would take it straight up to mum. In these extremely hard and unusual times it is nice to know that you have people to rely on. Like so many people, I am finding it hard not to see my mum, but at least I know she is in excellent hands and is being very well cared for. I have 100% faith in the staff and I wish to thank them all for everything that they are doing.
Reply from Olivia Shields, Marketing Assistant at Doulton Court Care Home

Thank you, Tina, for letting us know how we are doing at Doulton Court Care Home. The care and wellbeing of every resident is always our number one priority and it is rewarding to have such positive feedback about how we are doing. We would also like to thank you for your wonderful comments about our team. They are all working incredibly hard to keep residents safe and entertained during a very challenging time, so we really appreciate all of your kind words and feedback. Take care Tina, we look forward to seeing you again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friendly place to visit and my views are always valued. My mum is happy here and very safe.
Reply from Olivia Shields, Marketing Assistant at Doulton Court Care Home

Thank you, AB, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Arthur G (Husband of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident now for two years and in that time we have never found any cause for complaint. I think Doulton Court gives excellent service and that seems to be the opinion of any local people I speak to. Doulton Court has a good reputation locally.
Reply from Olivia Shields, Marketing Assistant at Doulton Court Care Home

Thank you, Arthur, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T A (Resident) assisted by family/friend published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel I am treated with respect. Someone is always around for me. Nothing is too much trouble. I feel at home and am made welcome. I feel safe and secure.
Reply from Olivia Shields, Marketing Assistant at Doulton Court Care Home

Thank you, Tess, for your comments about your recent experience at Doulton Court Care Home. Our residents’ well-being is our main priority and it is great to hear that you are so pleased with the quality of our care. Have a wonderful day.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karan H (Daughter of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and helpful, and they all take care of my dad.
Reply from Ronnie Cavanagh, Marketing at Doulton Court Care Home

Thank you, Karan, for your wonderful feedback about Doulton Court Care home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan H (Son-in-law of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good atmosphere, friendly staff, nothing is too much trouble.
Reply from Ronnie Cavanagh, Marketing at Doulton Court Care Home

Thank you, Alan, for letting us know how we are doing at Doulton Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.5 (8.530)

Overview of Review Score

The Review Score of 8.5 (8.530) out of 10 for Doulton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.914 for Doulton Court Care Home is calculated as follows: ( (32 Excellents x 5) + (3 Goods x 4) ) ÷ 35 Ratings = 4.914
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.616 Points relating to the number of positive Reviews for Doulton Court Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 3 Positive Reviews ÷ 8.2 = 0.366
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Kelly

Kelly Gavriliuc

Job Title: Home Manager at Doulton Court Care Home, Sutton-on-Sea Joined: 2023

Kelly has been with Four Seasons Health Care for over 15 years. She began as a night carer before achieving her Level 3 NVQ in Health and Social Care. With a passion for textured modified diets, Kelly spent a time of her career as a chef for Four Seasons, after helping out for a while and falling in love with it. She was a Kitchen Manager, and then went on to train other chefs in the company. She was awarded an Elior Award and the Chef Mentor Award. She went on to complete her NVQ Level 4 in Management before beginning her management journey at a nearby home Aspen Lodge, where she was Deputy Manager. Kelly has progressed her way to now Home Manager at Doulton Court. In her spare time, Kelly loves to be with her wife and children. She is an avid collector of consoles and loves gaming and cooking. Words of encouragement from Kelly for someone looking for the right care home would be: “Look for a family.”


“We are all carers in every department so let’s make a difference in someone’s life as it will certainly make a difference to yours.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Doulton Court Care Home to verify any information. View our terms and conditions. Doulton Court Care Home has an Enhanced Service - more info.