






Eliot House is registered for 29 service users, with provision tailored towards nursing care including for clients diagnosed with various forms of dementia.
One of the leading care homes, the care team offers residential care for those who need help with daily tasks, nursing care for people who have complex medical needs, and respite care to give family or friends a well-earned break.
Eliot House has a stable team. The home manager...
Care Provided by Eliot House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdressing and chiropody services are not included in weekly fees
The price(s) shown are provided by the care home. Contact Eliot House for full pricing details and T&Cs.
Contact Eliot House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gray Care Group Ltd
- Private Owned
Person in charge
- Shanti Rampal(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1999
- Number of floors: 3
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (4)
Visiting
- Welcome all visitors 24/7 however the home promote protected meal times so please if possible avoid meal times.
Parking
- Car Park on site
Eliot House Reviews (51)
Eliot House has a Review Score of 9.6 (9.622) out of 10, based on 13 reviews in the last 2 years.
Over all time Eliot House has 51 reviews.
All the staff we met were lovely, very kind and caring and could clearly see how well my parents were being looked after.
No complaints, only praise. Staff are 1st class, food excellent nd the place spotless. My wife is being cared for extremely well. Very pleased indeed with Eliot House.
The food is good, the building is kept clean. I would not hesitate to recommend this home.
The love, care and kindness shown consistently to mum was at all times excellent. The quality of personal care meant that as a family we were relaxed and comfortable about mums stay in Eliot House. The staff always welcomed us with a smile and offered us a drink whenever we visited. A great team.
I cannot fault the care received by my father in law from the staff at Eliot House. I visited my aunt in two homes over the previous year and would have wanted to move her to Eliot House had this been an option at the time.
My father went into Eliot House in January 2016, after my mum(his carer) became ill. Whilst it was a stressful time for my parents and the wider family, all of the staff gave my mum and dad incredible help and support. To add to this, the emotional and physical care given to my dad was always to a very high standard. My father died two days ago and the love, care and compassion he and we received in his last few days was exceptional. I would like to thank everyone at Eliot House from the bottom of my heart, for making this very difficult time, a safe and serene experience to say our goodbyes.
In his final days they continued to ensure he was well looked after and medical care was provided to keep him comfortable. At the end it was a great comfort that, although they remained entirely professional, they were able to express the genuine affection they felt for him. The residents are not just 'clients'.
Thank you.
My wife has been a resident of Eliot House since May 2015 due to her alzheimer's disease. The house is always clean, light and airy. The staff are cheerful, polite and always alert. You don't have to search for a staff member. My wife is always presented in a smart and tidy way whenever I visit. She has severe communication problems and the staff are alert to this and very helpful. The activities provided include day trips and visits to garden centres plus live musical entertainment. The food is excellent and management staff are helpful and informative. On the whole, I am more than satisfied for the safety and comfort of my wife.
When my father first came here, he was seriously under weight and unable to walk, Thanks to the patience and support of the staff he is now able to walk a short distance and he has gained weight. My mother visits most days and always feels welcome.
Conducted with every point explained fully, given every chance to question how my husband would be affected. Encouraged to voice my worries about the future care, the review was lengthy and in depth.
I chose Eliot House for my step-dad because he was not being cared for in his previous home (near Newcastle) and I wanted to keep a closer eye on him. I live 2 streets away. He was weak, hungry and filthy when he arrived. Management at Eliot House immediately raised a safeguarding issue against my step-dad's former home. They photographed and treated his wounds, bathed him, fed him and ensured he was comfortable. My mother was even allowed to sleep in his room for the first week. Dad immediately gained weight and his spirits were lifted. All the staff went beyond their duty to get to know him. This is the first home I have been in where the staff really are interested in their resident's well-being. Every time I walked in, the carers were sat with the residents, chatting and encouraging them to participate in activities. There was always someone in his room checking on him and closely recording his progress. When my step-dad was dying, his carers came into work to see him on their days off. They were not phased by his unwanted behaviour as his mind was failing. They kissed him and showed genuine affection. His death was terrible due to Parkinson's and Dementia. The staff wept for him and comforted my mother. They talked her through every stage of his illness. They fed her and advised her. We were at our wits end until we found Eliot House. I cannot fault the caring team of staff or the facilities available. Both my mother and I highly recommend this care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Eliot House.
Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Eliot House.
Meet the Team (1)

My passion for providing an excellent quality of care delivered with kindness and compassion remains fundamentally at the heart of my work.
I am very proud to lead the Team at Eliot House where every member of Staff follow the same ethos as myself
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