Barchester Newton House Care Home

148 Barrowby Road, Grantham NG31 8AF
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9.7 169 Reviews
  • Barchester Newton House Care Home, Grantham
Welcome to the warm atmosphere of Newton House where a friendly welcome for all helps to promote a true feeling of a 'home from home'. They aim to improve the quality of life for each and every resident by providing care in a safe and comfortable environment.

A dedicated and experienced team is passionate about providing first-class 24-hour nursing care and residential care, alongside expert care for people with dementia in the Memory Lane Community. They also offer respite care for short breaks.

Located in Grantham, Newton House is a single storey purpose-built home with extensive garden areas planted with seasonal plants, fruit and vegetables. Centrally situated for friends and relatives to visit, at any time of the day, and they believe you will find they're ideally suited to meet your needs - both now and in the future.

A team of highly-qualified and attentive staff really focus on the individual needs of all residents with a tailored care plan for each person. This dedication can be seen in all aspects of life within the home - in cooking, hospitality and the social activity and events programme which is designed to meet the needs and particular interests of all those who live at Newton House.

Why not call in or arrange a visit to see all that they have to offer over a cup of tea? Staff can then learn more about your particular needs and how they may be able to help you - whether now or in the future. Looking for care can be such a daunting process and professionals are keen to provide you with the help and support you will need to guide you through this process.
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Care Provided by Barchester Newton House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 126 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £977

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Newton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Sonia Fairhurst (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (126)
  • Couples/Companion Rooms (0)

Barchester Newton House Care Home Reviews (169)

9.7

Barchester Newton House Care Home has a Review Score of 9.7 (9.723) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Newton House Care Home has 169 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Newton House Care Home
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Total of 169, showing 141-160
Review from Elaine S (Daughter of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a carer myself I was well impressed with the standard of the care, cleanliness, the warmness and friendliness of the staff, nurses and management. They worked very well as a team and nothing was too much trouble. They treated my mother and ourselves with such dignity it made us feel like it was all
family. I have been in a lot of care homes and as good as some of them were, nothing comes close to Newton House. I am really pleased my Mum ended her last days in such a lovely, warm welcoming place. Thank you to all staff nurses.
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Review from N S (Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff are excellent but some of the nursing staff do not maintain the carers. The word 'carer' as a job title does not apply. They're too busy to sit and spend time talking to residents and would love to do that more.
In my opinion, the nursing should do 'physically' more things to assist
when busy and short staffed.
Food quality has become worse and portions too large causing high levels of wastage as most people are older they are slow to eat/feed themselves.
More foods should be softer and more time given.
Juice (fresh) only in the morning is pathetic.
Also, it would really help nurses if more meds were dispersible/liquid.
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Review from Trevor P (Husband of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit every day and am always pleased to see the good interaction between all staff and my wife. Also, there is a good choice of food - lots of entertainment often to a good, professional standard and from in-house therapists/entertainers.


Corridors, rooms etc are nicely decorated.

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Review from S H (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, friendly staff who look after my dad very well. He is treated kindly and with dignity. The food he receives is very good. The unit is very clean and my family are very happy with the care he receives.
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Review from Christopher T (Son of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think the staff do a very good job.
Some staff an excellent job.
Rooms and décor are lovely.
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Review from Howard F (Regular Volunteer) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife and I come in weekly with our PAT dog, Oakley.
We have registered as volunteers so we are able to go round the residents without supervision.
The staff always make us very welcome and the residents appreciate our visit with Oakley.
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Review from Merel G (Wife of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was admitted in October last year and I was very impressed with the welcome we received when we arrived. Staff are very happy to help with anything, always smiling and nothing is too much trouble. Activities are wonderful, just been to the Valentine meal which was excellent. The way tables
were dressed and decorations around the room, given a box of chocolates and a rose. The staff could not have done more to make it a lovely day.
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Review from E J F (Husband of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After six years I am still generally content. Any minor issues have always been dealt with satisfactorily and promptly.
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Review from Steve C (Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Genuinely felt welcome. Excellent standards.
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Review from Neil M (Resident) published on 5 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good clean building. Very easily approachable staff.
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Review from C G (Daughter of Resident) published on 2 March 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum came in for 1 week's respite care, to give me a break and to allow a shower to be fitted. On the first impression, the home is clean and tidy and the food is very good.
However, on reflection, I feel the staff/carers need to be more proactive with the clients and be more encouraging when it
comes to moving clients about - showering and washing. My mum had never had any odour before she came in but did when she came home. She also had an untreated eye infection (despite me raising it with a staff member ) - all it took was a call to the GP on the day she got home. I know it is unsettling for anyone to move from their own home, maybe my expectations were too high, but I expected her to be more supported in her new environment.
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Review from John J (Husband of Resident) published on 7 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very helpful and friendly and treat the residents with dignity. The Castlegate unit is well designed for those residents who like to walk with secure access to the garden. My wife is on a liquidised diet which never looks very appetising however the normal diets look reasonable. The rooms
are always clean and tidy with en-suite toilet and hand basin with the option of adding personal furniture. Overall, good experience.
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Review from Jane D (Daughter of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 7 years. We have seen many changes in that time. Her nursing care has been very consistent and excellent. Her nurses know her well and vulnerability. The only change that has been a disappointment is the gardens of her unit which used to be a delight but which are this
year a total disappointment and uncared for. The activities team are excellent and the carers are well trained, it would be good if more of then stayed longer term.
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Review from Wendy V (Daughter of Resident) published on 19 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Newton House Care Home for nearly four years. Her needs and requirements are always catered for. The staff are always kind to her and welcome any visitors she has and readily explain any health problems to me.
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Review from Philip L (Son of Resident) published on 11 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are pleased with the care mother has received. She is clean and fresh and has clean clothes. Her room is also clean staff are brilliant particularly a male carer he is absolutely superb. The other care workers are also so caring, so friendly just so nice.
An impressive care home. Oh and the office
manager who is on top of her job.
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Review from L H (Daughter of Resident) published on 28 September 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Always very clean but feel staff sometimes need more training with certain patients, have more respect for patients and don't treat everyone like they have dementia.


Getting to patients quicker when the bell is pressed could also be improved and making sure equipment is always at hand. Hoist out

of use a lot and they don't have another one on the ward.
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Review from Pam N (Daughter of Resident) published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly and efficient, however, I feel they are often rushed as there are not enough staff during peak times. For example; my mother has occasionally missed her bath day because of the lack of staff. I would in fact, like my mother to have more than one bath a week. Overall, very nice
friendly place.
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Review from Brian K (Son of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the family are very happy with the care my mum receives. All departments are very friendly which enables my mum get the 5 star care the family greatly appreciates.
Reply from Tracy Johnston, Regional Director at Barchester Newton House Care Home
Many thanks for your review regarding Newton House - we appreciated your time spent in completing the review.
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Review from Ian R (Son of Resident) published on 13 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in the care home several years now and all that time the staff and carers have been extremely kind and caring to him at all times.
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Review from K B (Daughter of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother is always up dressed, clean and tidy whenever call in. She has good days and bad days but on the whole, seems happy and settled.
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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Barchester Newton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.810 for Barchester Newton House Care Home is calculated as follows: ( (221 Excellents x 5) + (45 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 269 Ratings = 4.81
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.913 Points relating to the number of positive Reviews for Barchester Newton House Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 126 registered maximum number of service users is 25.2. 23 Positive Reviews ÷ 25.2 = 0.913
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Sonia

Sonia Fairhurst

Job Title: General Manager Joined: 2023

Hi, my name is Sonia, and I am the General Manager here at Newton House care home. Welcome to our website!


Thank you for taking the time to look further into what Newton House has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I have worked for the healthcare sector for many years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.


Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best and most person centred care possible.


If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!

Sam

Sam Holt

Job Title: Head of Community Joined: 2017

Sam has been a member of the Newton House family for seven years and has worked in care for thirty years. She describes working on Memory Lane and wishing to better the lives of those touched by dementia as her calling.


She loves spending time with and getting to know our residents, she enjoys being a part of such a friendly and supportive team of colleagues.


In her spare time, Sam loves to Crochet, she has four children and plans on adding a puppy to her family in the near future.

Tina

Tina Biggins

Job Title: Nurse Joined: 1993

Tina has been a part of the Newton for nearly 30 years and takes an immense sense of pride in her role.


She loves being a part of the team in the home and helping our residents.


In her spare time she enjoys being a local cubs and scouts leader .

Charlotte

Charlotte Yates

Job Title: Deputy Manager Joined: 2013

Charlotte is proud to hold the role of Deputy Manager at Newton House, she has been with the home since 2013.


Starting as a newly qualified nurse and then becoming head of community on Castlegate before beginning her new role as Deputy Manager.


She speaks highly of the feeling of being part of a larger family in the home, embracing her colleagues, residents and family members.


Charlotte's passion lies in Memory Lane and wanting to enrich the lives of those touched by dementia.


Away from Newton House, Charlotte enjoys spending time with her family including her three daughters, and two dogs, going for walks and enjoying reading and cooking.

Margaret

Margaret Campbell

Job Title: Head of Community Joined: 2009

Margaret has been a member of the Newton House family since 2009 and in that time she has been a much-cherished nurse and the Head of Community on Brownlow.


Margaret loves being a part of the Memory Lane Community and making a real difference in our residents' lives, whilst supporting their families and loved ones. She finds her role at Newton House to be incredibly rewarding.


In her spare time, Margaret enjoys yoga, and going for walks, in particular at Belton House where she is a member of the National Trust. Margaret loves to spend time with her family and her grown-up children.

Hazel

Hazel Mhembere

Job Title: Deputy Manager Joined: 2024

My name is Hazel has been a proud part of the Newton House family since May 2024. I have been a qualified nurse for over 10 years. I am extremely passionate in delivering exceptional palliative end of life care and love been part of the Newton House Family.


In my spare time, I enjoy factual reading and spending time with her family.

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