Tanglewood Nursing Home has a Review Score of 9.8 (9.778) out of 10, based on 19 reviews in the last 2 years.
Over all time Tanglewood Nursing Home has 46 reviews.
5.0 out of 5
Thank you for taking the time to leave a review of Tanglewood Care Home. We're thrilled to hear your kind words about our staff and Manager, and that you've found our team to be consistently helpful and attentive. Our colleagues are deeply committed to delivering high-quality care, and it's wonderful to know that their dedication and willingness to go the extra mile made a positive impression. Thank you once again for your thoughtful feedback, it truly means a lot to us.
5.0 out of 5
Thank you so much for your kind and thoughtful review. We're truly honoured to have cared for your mum over the past three years, and it means a great deal to know that you and your family feel supported and reassured.It was such a joy to see your mum surrounded by her loved ones during the birthday celebration - the happiness on her face said it all. Our team, especially our Lifestyle Lead, works hard to create meaningful moments like these, and we're so pleased the afternoon brought joy to everyone (staff included!).Thank you again for your trust and kind words. We look forward to many more special moments with your mum.
5.0 out of 5
Thank you for taking the time to leave a review of Tanglewood Care Home. We're so pleased to hear that our dedicated team was able to support both you and your wife, and that she is now recovering well. We hope you're both keeping well, and please don't hesitate to get in touch if there's anything more we can do for you.
5.0 out of 5
Thank you so much for your lovely review of Tanglewood Care Home. We know that moving into a care home can feel a bit overwhelming at first, so it's really heartwarming to hear that our team helped your mum feel comfortable and at ease. We hope she's settling in nicely, and if there's anything else you need or any questions you have, please don't hesitate to reach out, we're always here to help.
5.0 out of 5
Thank you for taking the time to share your review of Tanglewood Care Home. We are truly pleased to hear that you have rated your experience so highly, and that our dedicated team has provided exceptional care to your mother.At the heart of our approach is a commitment to person-centred, high-quality care, and it is deeply gratifying to know that this has been reflected in your experience.Your kind words are greatly appreciated, and we will take pride in sharing them with the team, who will be encouraged by your thoughtful feedback.
5.0 out of 5
We are truly honoured by your kind words and thrilled to hear that you consider Tanglewood Care Home in Horncastle to be a cut above the rest. Providing great care, a welcoming atmosphere, and a first-class experience is our top priority, and it means so much to know that we've made a positive impact on both your partner and brother's stays. Your recommendation and trust in us mean the world, and we would be privileged to welcome you should you ever need our care in the future. A huge thank you from all of our team - we're so grateful for your support!
5.0 out of 5
We truly appreciate your kind words about our team and our home. Providing a helpful, friendly, and efficient service is at the heart of what we do, and we're delighted to hear that you found the environment spotless and comfortable.Your feedback means the world to us, and we're so pleased you had a positive experience.
5.0 out of 5
Thank you for your lovely review and kind words about Tanglewood Horncastle! We're thrilled to hear that you've experienced our team's care, consideration, and respect for every resident. Providing a warm, welcoming, and high-quality environment is something we take great pride in, and your description of a "5-star hotel" truly means a lot to us. Your acknowledgement of both the team and management as a credit to Tanglewood Horncastle is incredibly encouraging and will be shared with the entire team. Thank you once again for your wonderful feedback! If there's anything more we can do to make the experience even better, please don't hesitate to reach out.
4.0 out of 5
Thank you so much for your thoughtful review and for being part of the Tanglewood family for over 9 years! We truly appreciate your kind words about our dedicated team and the care they provide - it means a lot to hear that their commitment and the warm, friendly environment we strive for have made such an impression. We're also grateful for your feedback about the home itself. While we focus on ensuring the best care and connection for our residents, we also recognise the importance of keeping our facilities up to date, and your comments about the carpets and updates will certainly be taken on board. Thank you again for your ongoing support and recommendation - we'll keep working hard to make sure Tanglewood remains a home full of care, connection, and excellent sponge cake!
5.0 out of 5
Thank you for taking the time to share your wonderful experience at Horncastle Tanglewood. We are honored to have your parents as part of our community for the past two years and are delighted to hear that your father's 100th birthday celebrations were a memorable occasion. It was our pleasure to assist in organising and facilitating such a significant milestone. We're glad the gazebo, seating arrangements, and refreshment facilities met your needs, and we're especially pleased that our team could contribute to making the event special for you and your guests. Our team is dedicated to providing exceptional care and support, and your praise for their politeness and friendliness is greatly appreciated. Your kind words serve as encouragement and motivation for our team to continue delivering the highest standard of service.
4.0 out of 5
Thank you for your positive feedback. We're thrilled to hear that you consistently experience great care at our facility. Addressing queries promptly and maintaining a clean environment are top priorities for us, and we're glad you appreciate these efforts. Our cheerful and caring team are dedicated to providing the best possible experience for our residents, and your kind words affirm their hard work and commitment. Thank you again for sharing your experience. If you have any further comments or suggestions, please feel free to reach out.
5.0 out of 5
Thank you very much for your kind review, we are so pleased you have found our home impressive. We take great pride in the care we provide and are pleased you have had a positive experience with us. We look forward to welcoming you again soon.
5.0 out of 5
We're delighted to hear that your mum has been enjoying her time at our bungalows since April 2023! Ensuring our residents' happiness and well-being is our top priority and we're thrilled to hear that she feels content and valued in our community. Thank you for entrusting your mum's care to us, and please don't hesitate to reach out if there's anything more we can do to enhance her experience at our bungalows.
5.0 out of 5
Thank you immensely for your glowing review! We're overjoyed to hear that your experience at our facility has been nothing short of brilliant. It brings us immense happiness to know that your mum is settled, happy, and safe in our care. Providing a warm, cosy environment is essential to us and we're delighted that you find our rooms to be comfortable and meticulously maintained. Thank you once again for your kind words and for entrusting us with your mum's care.
4.0 out of 5
Thank you for sharing your feedback with us. We're delighted to hear that you're pleased with the care your husband is receiving. Providing exceptional care and support is our top priority, and knowing that you are satisfied with our services means a great deal to us.
5.0 out of 5
We deeply appreciate your kind words and are truly grateful for your feedback. It brings us immense joy to hear that your experience with Tanglewood has been positive and that you cannot fault anything during your mum's time with us. Thank you for entrusting us with her care.
5.0 out of 5
We are deeply moved by your heartfelt words about your father's experience at Tanglewood Nursing Home in Horncastle. Our sincere condolences on the loss of your father, and we are grateful for the opportunity to have played a part in his care during his final days. It is heartening to hear that your father was treated with utmost gentleness and care. Providing compassionate and dedicated support to our residents is at the core of our mission, and we are pleased that our staff went above and beyond to make his last days so special.
We understand the importance of family presence, especially during such challenging times, and we're glad that you felt supported and well cared for as a family. Your gratitude is truly appreciated, and it means the world to our dedicated team. Thank you for taking the time to share your positive experience, and for recommending Tanglewood Nursing Home so highly.
5.0 out of 5
Thank you for sharing your thoughts during what must have been a difficult time for you and your family. We extend our heartfelt condolences on the passing of your father.
We are deeply touched by your kind words about the standard of care at Tanglewood. It means a great deal to us that you found the cleanliness and compassion of our staff to be of a high standard. Providing a comfortable and supportive environment is at the core of what we do, and we are honoured that you felt the warmth and care from our team members.
It is heartening to hear that, even during your father's short stay with us, you experienced the dedication and compassion of our staff. We understand that these moments are incredibly sensitive, and we are grateful that you trusted us to care for your father during his last weeks of life.
Once again we would like to extend our condolences and thank you for your kind review.
5.0 out of 5
Thank you for taking the time to write us a review. We are very proud of our home in Horncastle and always pride ourselves on providing engaging and varied lifestyle programmes. We really appreciate the time you spend in the home with our residents, and look forward to welcoming you back soon.
5.0 out of 5
Thank you for your review, our Home Manager prides herself on open and transparent communication, we are so pleased you have had a positive experience both within our home and with our management. We look forward to sharing your review with the team.
The Review Score of 9.8 (9.778) out of 10 for Tanglewood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I am excited to be starting my journey with Tanglewood to continue to progress and develop in a career that I love.
Personal experiences led me to switch from retail management to pursuing a career in care. I started my journey as a support worker in 2016. My main goal was to repay the care and kindness of the people involved in my own families care and rehabilitation. I have a wealth of knowledge from working in various different settings, in varied roles with different client groups. I have been lucky to have worked with fabulous managers who have helped me develop, grow and achieve my ambitions so far.
I am committed and passionate about providing a safe, welcoming and happy home for the people that live, visit and work at the service. Prioritizing the physical, emotional and social needs of our residents and staff.
I have self-funded my own learning and have completed The Certificate of Higher Education in Adult Health and Social Care and gained a Level 5 qualification in Leadership and Management for Adult Care. I am keen to work towards level 6 and 7 qualifications in the future.
My proudest achievement has been being nominated for the Care Home Registered Manager Award for the Lincolnshire Care Awards two years running by the staff and residents at my previous service. I won the award in March 2024 and remain dedicated and proud of the work I do to make a real difference to people’s lives.
In my personal life I love animals and enjoy reading, learning, theatre, spending time with my family and walking. I am a proud Mum, Daughter and Wife. My family are very supportive, which enables me to have a calm and positive approach and dedicate myself to the work I do to enhance people’s lives.
"I joined the team at Tanglewood in December 2021 . My background was 26 years in the hospitality sector. I wanted to do something new, with better work life balance. I have found this along with a great sense of belonging and enjoy coming to work every day.."
“I have worked at Tanglewood for over 12 years. I started as a Senior Care Assistant and worked my way up to Deputy Manager. I love working at Tanglewood, we have a fantastic team, and the residents are wonderful, every day is a pleasure to be here.”
"I have worked in care since 2016 and wouldn't do anything else. I enjoy my role as Senior Care Assistant at Tanglewood and am proud that I am now also a qualified Nursing Assistant; I achieved my qualification at Tanglewood. My work is rewarding and means I meet the most amazing people. Our residents make coming to work a genuine pleasure and every day brings something new."
"I am a Senior Care Assistant at Tanglewood, Horncastle"
"Making sure the home is clean and well presented for residents makes me proud of the job we do. I love working at home and being part of a team who genuinely cares about residents and the environment. Tanglewood Care Home is a great home."
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