Tanglewood Nursing Home

36 Louth Road, Horncastle LN9 5EN
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9.8 46 Reviews
  • Tanglewood Nursing Home, Horncastle
Tanglewood Nursing Home, in Horncastle, focuses on personalised care packages that allow residents to lead a more independent lifestyle, whether they have residential or nursing requirements, or a disability.

The providers takes pride in a friendly service that loved ones can also respect, while looking to make sure their brand is one that is seen as synonymous with quality.

The care home has been purpose-built and allows clients to make homes of self-contained bungalows, while having round-the-clock access to trained care workers who understand their individual needs and preferences.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Television point in own room

Good to Know

Person in charge

  • Alice O'Hare (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (55)

Tanglewood Nursing Home Reviews (46)

9.8

Tanglewood Nursing Home has a Review Score of 9.8 (9.778) out of 10, based on 19 reviews in the last 2 years.
Over all time Tanglewood Nursing Home has 46 reviews.

Overall Experience
  • 35
  • 11
  • 0
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Date Published
  • 46
  • 5
  • 9
  • 19
  • 27
Reviewer Connection to Tanglewood Nursing Home
  • 19
  • 5
  • 5
  • 3
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  • 2
  • 1
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  • 1
Total of 46, showing 41-46
Review from J W (Wife of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is well looked after. The staff are excellent. There used to be a smell of urine (very strong) but I have noticed there has been no smell these last few weeks. Food is excellent but needs to drink more as he is prone to urine infections. It would be nice if they could play music in the rooms
as this seems to calm him down. Not only has he dementia, but has a lot of other things wrong with his health so the staff really look after him and keep me informed by phone when he is poorly.
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Review from P H (Daughter-in-law of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been at Tanglewood in Horncastle for five years and she has been consistently cared for with love, efficiency and cheerfulness. The activities and visiting entertainers are interesting and varied. There is a homely atmosphere and residents are treated with respect and according
to their individual needs. The seasonal and incidental celebrations are fun and enjoyed by residents and their families.
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Review from Christine S (Friend of Resident) published on 20 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Early days but so far I feel happy with the care that my friend is receiving. This is a very expensive home and the care is probably no better than somewhere cheaper. The environment is very comfortable, plush decor and high standards in how things are presented (dining table, etc). This group of homes
have a corporate image that resembles a five star hotel but I'm more concerned about the nursing care. No reason for complaint so far, staff seem respectful and helpful. Occasionally I've had to ask that my friend gets her hair washed and the laundry can be an issue with clothes going missing.
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Review from Kay P (Granddaughter of Resident) published on 15 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My very elderly and frail grandmother moved to Tanglewood recently. The care and kindness the staff have shown to Grandma is so touching and they consider her dignity at all times. I always leave the home knowing Grandma is going to be cared for properly, considering her needs at all times. The manager
is professional and efficient and has such empathy with families, she clearly understands how difficult it is for us to place our most wonderful grandmother into her care.
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Review from Peter J (Son of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, caring, informative, friendly care home no problems.
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Review from Joan H (Wife of Resident) published on 12 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home considering the large number of residents. I have been visiting my husband regularly for over three years and have had no cause to find fault or complain. The food is good with always a choice of menu. I always have lunch there so I do know. The activities are varied as is the entertainment.
One thing missing is any transport as no local bus company can accommodate wheel chairs in numbers. Every spring, summer and Christmas a longer fun day is held open to anybody and this is a great event and fund raiser. There is something for everybody Punch and Judy, face, painting, singing, hog roast and many side stalls a good time for all.
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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Tanglewood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Tanglewood Nursing Home is calculated as follows: ( (180 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 225 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tanglewood Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Alice

Alice O'Hare

Job Title: Home Manager Joined: 2025

I am excited to be starting my journey with Tanglewood to continue to progress and develop in a career that I love.
Personal experiences led me to switch from retail management to pursuing a career in care. I started my journey as a support worker in 2016. My main goal was to repay the care and kindness of the people involved in my own families care and rehabilitation. I have a wealth of knowledge from working in various different settings, in varied roles with different client groups. I have been lucky to have worked with fabulous managers who have helped me develop, grow and achieve my ambitions so far.
I am committed and passionate about providing a safe, welcoming and happy home for the people that live, visit and work at the service. Prioritizing the physical, emotional and social needs of our residents and staff.
I have self-funded my own learning and have completed The Certificate of Higher Education in Adult Health and Social Care and gained a Level 5 qualification in Leadership and Management for Adult Care. I am keen to work towards level 6 and 7 qualifications in the future.
My proudest achievement has been being nominated for the Care Home Registered Manager Award for the Lincolnshire Care Awards two years running by the staff and residents at my previous service. I won the award in March 2024 and remain dedicated and proud of the work I do to make a real difference to people’s lives.
In my personal life I love animals and enjoy reading, learning, theatre, spending time with my family and walking. I am a proud Mum, Daughter and Wife. My family are very supportive, which enables me to have a calm and positive approach and dedicate myself to the work I do to enhance people’s lives.

Alyson

Alyson Wilson

Job Title: Home Administrator Joined: 2021

"I joined the team at Tanglewood in December 2021 . My background was 26 years in the hospitality sector. I wanted to do something new, with better work life balance. I have found this along with a great sense of belonging and enjoy coming to work every day.."

Jessy

Jessy Romy

Job Title: Deputy Manager Joined: 2008

“I have worked at Tanglewood for over 12 years. I started as a Senior Care Assistant and worked my way up to Deputy Manager. I love working at Tanglewood, we have a fantastic team, and the residents are wonderful, every day is a pleasure to be here.”

Kelly

Kelly Sharpe

Job Title: Senior Care Assistant Joined: 2018

"I have worked in care since 2016 and wouldn't do anything else. I enjoy my role as Senior Care Assistant at Tanglewood and am proud that I am now also a qualified Nursing Assistant; I achieved my qualification at Tanglewood. My work is rewarding and means I meet the most amazing people. Our residents make coming to work a genuine pleasure and every day brings something new."

Elle

Elle Barnes

Job Title: Senior Care Assistant Joined: 2020

"I am a Senior Care Assistant at Tanglewood, Horncastle"

Angela

Angela Clark

Job Title: Domestic Supervisor Joined: 2017

"Making sure the home is clean and well presented for residents makes me proud of the job we do. I love working at home and being part of a team who genuinely cares about residents and the environment. Tanglewood Care Home is a great home."

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