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Toray Pines Care Home

School Lane, Coningsby, Lincoln, Lincolnshire LN4 4SJ
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Toray Pines Care Home, Lincoln
Toray Pines Care Home, Lincoln
Toray Pines Care Home, Lincoln

Toray Pines specialises in residential and dementia care, as well as having an ideal interior for adults with a physical disability and staff who are trained in dementia care.

Relatives can relax in the knowledge that their loved one is being taken care of in a safe and homely environment, where a friendly team get to know the individual and tailor a service that suits.

The provider has a strong reputation in...  

Care Provided by Toray Pines Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,202N/A

Contact Toray Pines Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Katie Moore(Regional Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (8)
  • Single Rooms with ensuite Wet Room (4)

Toray Pines Care Home Reviews (81)

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9.7

Toray Pines Care Home has a Review Score of 9.7 (9.680) out of 10, based on 22 reviews in the last 2 years. Over all time Toray Pines Care Home has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from Martin W (Power of Attorney of Resident) published on 24 April 2026 Submitted via Website
Overall Experience

Was very pleased with how light/airy/clean Toray Pines was on my initial visit to see if the home was suitable. Staff where really friendly and the home has a nice warm feeling to it. Everything was very last minute and they were super accomdating. The initial vist was a Saturday and we had my friend moved in on the following Tuesday. 3 months on, I am very very pleased with the quality of care - even with their complex needs due to Huntington's Disease. Added bonus are the social aspect of the Home.THey've been bowling, had dogs & miniatire horses vist, been taken out to the cinema amongst other things. A great comunity feel to the home.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home
Thank you for your lovely review. We're so pleased to hear that your first impressions of Toray Pines were positive and that our team could support you and your friend.

It's wonderful to know that, three months on, you remain happy with the quality of care provided. We're also delighted that your...  

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Review from Jack O (Grandson of Resident) published on 8 April 2026 Submitted via Postal Card
Overall Experience

As a regular visitor to Toray Pines, I am always impresed by the high standard of care provided to my relatve. The atmosphere of the home is always warm and welcoming. The home is alwys clean and well maintaned.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home

Thank you for taking the time to share your feedback following your visits to Toray Pines.

We are delighted to hear that you are impressed with the high standard of care provided and that you find the atmosphere warm and welcoming. It is also lovely to know that the cleanliness and upkeep of the...  

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Review from Helen B (Sister of Resident) published on 27 January 2026 Submitted via Postal Card
Overall Experience

My sister was in residence at the above home from September 2024 to September 2025. My sister's care varied from carer to carer, and had hoped for more activities, individual possibly. A light bright home with comfortable room, I felt my sister was treated with dignity as much as possible and help on hand re encouragement of mealtimes and for taking medication were grateful for the care she received in her difficult condition.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home
Thank you for taking the time to share you feedback about your sister's stay at Toray Pines.

We're pleased to hear that you found the home light and comfortable, that your sister was treated with dignity, and that our team supported her with encouragement at mealtimes and with her medication. We...  

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Review from Jennifer C (Wife of Resident) published on 23 December 2025 Submitted via Postal Card
Overall Experience

I have complete faith in all staff to look after my husbands needs.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home
Thank you for taking the time to share your review and for your kind words.

We are delighted to hear that you have complete faith in our team to meet your husband's needs. Providing consistent, compassionate, and high-quality care is our priority, and it is very reassuring to know that this has...  

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Review from Raymond A (Husband of Resident) published on 19 December 2025 Submitted via Postal Card
Overall Experience

I visit my wife everyday over the last 2 months and have met all the staff. Everyone is dedicated totally caring, dedicated to the residents and supporting relatives. Any worries I have about my wife is quickly addressed. I am full of admiration for all who work here. If it was in my power I would double their salaries. The staff is what makes this care home. Thank you to one and all.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home
Thank you so much for your kind and heartfelt review of Toray Pines.
We are truly touched by your words and so grateful that you took the time to share your experience. It means a great deal to our whole team to know that you feel supported and reassured when visiting your wife.

Our staff work...  

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Review from E L (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience

I couldn't thank the staff enough for the wonderful day they had arranged for this resident's birthday. She had a beautiful birthday cake and many cards, flowers, and presents from staff and residents. She had her nails painted, hair dressed had been, and birthday banners. On the walls were photos of her from years gone by. She couldn't have asked for more, she was made to feel like a queen, even a 'Birthday Queen' badge. Thanks to all.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home

Thank you so much for your wonderful review and kind words. We're delighted to hear that the birthday celebrations were so special and that it was such a memorable day. Our team takes great pride in making every occasion feel personal and joyful, and it means a lot to know that everyone enjoyed the...  

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Review from P B (Regular Volunteer) published on 16 September 2025 Submitted via Postal Card
Overall Experience

Thank you so much for the lovely coffee and cake, and for being able to speak and chat with residents who all seem to be happy, enjoying coffee, tea and cakes.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home

Thank you so much for your kind words! We're delighted you enjoyed the coffee and cake, and even more so that you had the opportunity to chat with our residents. It's wonderful to hear that their happiness and sense of community came through during your visit. We truly value your feedback and hope to welcome you again soon.

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Review from V W (Sister of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

My sister is very happy here. She is well looked after. All the staff are wonderful and they are happy and cheerful all the time. My sister loves it here and rarely mentions coming home, which is a weight off our minds. It is clean and never smells. Thank you everyone.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home

Thank you so much for your kind and thoughtful review of Toray Pines Care Home. We're truly heartened to hear that your sister is happy and settled with us. It means a great deal to know that our care team's warmth and cheerful presence shine through. Your feedback is deeply appreciated, and we're grateful for the trust you've placed in us to care for your sister.

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Review from Claire C (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card
Overall Experience

Toray Pines have opened a dementia cafe, and I was there on the first morning. What a fantastic idea. The home are putting on a lot of events to raise awareness of dementia and offer advice/information to residents, staff, relatives and anyone from the wider community. Staff were, as always, polite, engaging, and compassionate. The visiting music entertainment was greatly enjoyed by all.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home

Thank you so much for your kind review of Tory Pines. We are truly passionate about delivering thoughtful and engaging events for our staff, residents, their families, and the wider community. We're especially pleased to hear your positive comments about our dedicated care team, and that you've...  

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Review from D K (Son of Resident) published on 29 May 2025 Submitted via Postal Card
Overall Experience

Very clean home, good facilities, friendly, welcoming staff.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home

Thank you for your kind review of Toray Pines Care Home. We are very pleased to hear your positive comments regarding the cleanliness of our home and the quality of our facilities.We are particularly grateful for your recognition of our team. It is heartening to know you find our colleagues to be...  

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Review from J A (Son of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

Have had no problems with updates on my dad's reviews and updates. The staff have been friendly and helpful. Other than one issue which has been totally reviewed and sorted. I have no concerns and like where my dad is and he's comfy.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home

Thank you for your kind review of Tory Pines Care Home. We are very pleased to hear that you find our team both friendly and helpful, and that your father feels comfortable with us.Creating a homely, supportive environment where our residents feel safe, valued and well cared for is at the heart of...  

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Review from A L (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

Lovely care home, pleasant surroundings and caring staff. Care is individually tailored to each resident, family members are included in the care of the resident and activities. My father highly rates the food! All in all, very happy with Toray Pines.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home

Thank you for your lovely review of Toray Pines. Providing person-centred care is at the heart of everything we do, so it's wonderful to hear that this is evident in the way our team supports your father, and that you feel involved as family members. Our catering team will be especially pleased to...  

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Review from A S (Son of Resident) published on 8 May 2025 Submitted via Postal Card
Overall Experience

Staff very good. Rooms clean and tidy. Food very good and to residents' requirements.

Reply from Jenny Bellwood, Marketing Director at Toray Pines Care Home

Thank you for your kind words about Toray Pines. We're delighted to hear that you've found our team to be caring and attentive, and that the rooms are clean and well-maintained. It's also wonderful to know you're pleased with the quality of our food-nutrition and mealtime enjoyment are such important aspects of our care, so we're especially glad this has made a positive impression.

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Review from D C (Son of Resident) published on 8 April 2025 Submitted via Postal Card
Overall Experience

I find it very nice, very clean and very helpful. Mum is looked after very well.

Reply from Jenny Bellwood, Marketing Manager at Toray Pines Care Home

Thank you for your kind review of Toray Pines. We are delighted to hear that you found our home clean and that our dedicated care team was helpful. Providing person-centred care for our residents is at the core of everything we do, so it means a great deal to us to receive your positive feedback on your mum's care.

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Review from Jean D (Husband of Resident) published on 8 January 2025 Submitted via Postal Card
Overall Experience

The carers and other staff were all very friendly and caring. Lovely, lovely staff.

Reply from Alicia Bradon, Sales Manager at Toray Pines Care Home

Thank you very much for your kind review. We appreciate all feedback and look forward to sharing with the team.

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Review from C B (Granddaughter of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

Since my nan arrived in July on respite care and then on to becoming a full-time resident, the staff have been helpful in helping her settle in, and keeping her busy with activities the best they can. They phone when and if they have a concern. They have even taken her out on trips.

Reply from Alicia Bradon, Sales Manager at Toray Pines Care Home

Thank you so much for your kind words and for sharing your nan's experience with us! We're delighted to hear that she has felt supported and cared for since joining us, both during her respite stay and now as a full-time resident. Helping residents settle in and feel at home is a top priority for...  

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Review from D M (Cousin of Resident) published on 10 December 2024 Submitted via Postal Card
Overall Experience

My cousin has been made very welcome at Toray Pines. The food is excellent and the care is very good. They went above and beyond to get her a room at very short notice. Every time I visit she is very content.

Reply from Alicia Bradon, Sales Manager at Toray Pines Care Home

Thank you so much for your kind words! We are delighted to hear that your cousin feels welcomed and content at Toray Pines. Our team takes great pride in providing excellent care and ensuring a comfortable experience for our residents, and it's wonderful to know that the food and attention to...  

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Review from A T (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

Toray Pines is a warm, welcoming home with first-class, hard-working, caring and compassionate staff, and the interaction with residents, their families and friends is heartwarming. Management is always available to help regarding any concerns. Food always looks appetising and smells delicious, great menu choices too! Would highly recommend this 'home from home'.

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Review from J S (Daughter-in-law of Resident) published on 21 October 2024 Submitted via Postal Card
Overall Experience

When visiting both relatives, the staff are easily approachable. Will give information and updates freely. The atmosphere is very friendly, you can have a laugh and are encouraged to participate in activities and events.

Reply from Alicia Bradon, Sales Manager at Toray Pines Care Home

Thank you for your lovely review! We're so glad to hear that you find our team approachable and that they keep you well-informed with updates. Creating a friendly and welcoming atmosphere is something we truly value, and it's great to know you feel comfortable enough to enjoy a laugh and get...  

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Review from C S (Son of Resident) published on 18 October 2024 Submitted via Postal Card
Overall Experience

Overall a good experience, all staff ready to assist on request. All questions/queries answered to a satisfactory level. All staff from management downwards pleasant to talk to, willing to discuss any matters within reason and within confidentiality boundaries. Both my parents are in the home and they seem happy and content with their situation.

Reply from Alicia Bradon, Sales Manager at Toray Pines Care Home

Thank you for your thoughtful review. We're so pleased to hear that your overall experience has been positive and that our team have been attentive and ready to assist whenever needed. It's wonderful to know that both your parents are happy and content with their situation at Toray Pines. We truly...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Toray Pines Care Home.

Upcoming Events

There are no upcoming events for Toray Pines Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Toray Pines Care Home.

Meet the Team (2)

Fran O'Brien
Fran O'BrienJob Title:Senior Care AssistantJoined: 2013

"I have worked at Toray Pines since 2013 and couldn't be happier. The home is the most amazing community, and we are very much part of the village. Being at Toray Pines is rewarding, our residents feel like my extended family. I wouldn't want to do anything else."

Joanne Eason
Joanne EasonJob Title:Head HousekeeperJoined: 2009

"I have been with Toray Pines since 2009 and love the fact that all of our residents live in a very clean and safe environment. Or residents are at the heart of all we do and seeing their smiles and hearing their compliments make it all worthwhile. I love my job."

Frequently Asked Questions about Toray Pines Care Home

What types of Care is Toray Pines Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Toray Pines Care Home have?

There are 36 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Toray Pines Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Toray Pines Care Home to the centre of Lincoln?

17.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Toray Pines Care Home to verify any information. View our terms and conditions. Toray Pines Care Home has an Enhanced Service -more info.