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Relatives can relax in the knowledge that their loved one is being taken care of in a safe and homely environment, where a friendly team get to know the individual and tailor a service that suits.
The provider has a strong reputation in...
Toray Pines specialises in residential and dementia care, as well as having an ideal interior for adults with a physical disability and staff who are trained in dementia care.
Relatives can relax in the knowledge that their loved one is being taken care of in a safe and homely environment, where a friendly team get to know the individual and tailor a service that suits.
The provider has a strong reputation in Lincolnshire, with care teams built upon professionalism, skills and ability, as well as their commitment to quality.
Care Provided by Toray Pines Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Toray Pines Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Toray Pines Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Tanglewood Care Homes
- Private Owned
Person in charge
- Evangeline Girling (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (8)
- Single Rooms with ensuite Wet Room (4)
Toray Pines Care Home Reviews (84)
Toray Pines Care Home has a Review Score of 9.7 (9.747) out of 10, based on 22 reviews in the last 2 years.
Over all time Toray Pines Care Home has 84 reviews.
Very friendly staff who...
Very friendly staff who brought us a hot drink. I much appreciate after a long drive.
We as a family couldn't be more impressed with the care our Mum and Dad were given during their time at Toray Pines. The home is bright, cheerful, welcoming with a family friendly atmosphere. ALL the staff are amazing, nothing was to much, their time and care was appreciated by us and especially...
We as a family couldn't be more impressed with the care our Mum and Dad were given during their time at Toray Pines. The home is bright, cheerful, welcoming with a family friendly atmosphere. ALL the staff are amazing, nothing was to much, their time and care was appreciated by us and especially Dad. We've had a fantastic rapport with the staff and could chat, ask for advice whenever we needed.
Thank you so much for such a lovely review. It's wonderful to hear that Toray Pines felt like such a warm, welcoming place for your whole family, and that the team's time and care meant so much, especially to your dad.
Knowing you felt you could chat with the team and ask for advice whenever you...
Thank you so much for such a lovely review. It's wonderful to hear that Toray Pines felt like such a warm, welcoming place for your whole family, and that the team's time and care meant so much, especially to your dad.
Knowing you felt you could chat with the team and ask for advice whenever you needed is exactly how we hope families feel. Your kind words will mean a lot to them.
Thank you for trusting us with your mum and dad's care.
Warm regards,Rachael
Thank you to all at Toray Pines for their care of my husband who comes once a week for daycare. I have met with nothing but kindness and understanding from all the staff when dropping him off and collecting at the end of the day. N. is always greeted by name and welcomed even though I know how...
Thank you to all at Toray Pines for their care of my husband who comes once a week for daycare. I have met with nothing but kindness and understanding from all the staff when dropping him off and collecting at the end of the day. N. is always greeted by name and welcomed even though I know how busy staff are. The food is plentiful and varied and I know N. appreciates it very much. Thank you all for your care, varied activities, meals and general friendliness and kindness to us both.
Thank you so much for such a kind review. It means a great deal that the kindness and understanding shown to your husband, and to you, every single week hasn't gone unnoticed. The team prides themselves on getting to know every resident, whether day care or permanent as they're all important to us and the home.
Thank you for trusting us with his care, day by day, it means more than you know.
My mum is so well looked after at Toray Pines, she is always clean and neat and well fed + watered. It was her birthday this month and she was very spoiled, with balloons, banners, cards + a beautiful cake. I was also helped to take her out to a local hotel which has special memories for both of...
My mum is so well looked after at Toray Pines, she is always clean and neat and well fed + watered. It was her birthday this month and she was very spoiled, with balloons, banners, cards + a beautiful cake. I was also helped to take her out to a local hotel which has special memories for both of us. Thanks to Sophie we were able to have a lovely afternoon together.
Thank you for such a lovely review. It's great to hear your mum is so well looked after, as that's the standard of care we pride ourselves on.
The birthday celebration is exactly the kind of going above and beyond we hope for from the team. It's lovely too that they could help make that outing...
Thank you for such a lovely review. It's great to hear your mum is so well looked after, as that's the standard of care we pride ourselves on.
The birthday celebration is exactly the kind of going above and beyond we hope for from the team. It's lovely too that they could help make that outing to the hotel possible for you both, especially somewhere with such special memories. I'll be sure Sophie hears how much that afternoon meant to you.
Thank you for taking the time to share this with us.
Every time I come on Thursdays, I enjoy my visit and have a lovely lunch and a drink. I visit a resident every time I visit. The care received is first class.
Every time I come on Thursdays, I enjoy my visit and have a lovely lunch and a drink. I visit a resident every time I visit. The care received is first class.
Thank you for such a lovely review, and for making your Thursday visits such a regular part of your week. It's great to hear you enjoy the lunches, and even better to hear you'd describe the care as first class.
Thank you for taking the time to share this with us.
Warm regards,Rachael
Was very pleased with how light/airy/clean Toray Pines was on my initial visit to see if the home was suitable. Staff where really friendly and the home has a nice warm feeling to it. Everything was very last minute and they were super accomdating. The initial vist was a Saturday and we had my...
Was very pleased with how light/airy/clean Toray Pines was on my initial visit to see if the home was suitable. Staff where really friendly and the home has a nice warm feeling to it. Everything was very last minute and they were super accomdating. The initial vist was a Saturday and we had my friend moved in on the following Tuesday. 3 months on, I am very very pleased with the quality of care - even with their complex needs due to Huntington's Disease. Added bonus are the social aspect of the Home.THey've been bowling, had dogs & miniatire horses vist, been taken out to the cinema amongst other things. A great comunity feel to the home.
It's wonderful to know that, three months on, you remain happy with the quality of care provided. We're also delighted that your...
Thank you for your lovely review. We're so pleased to hear that your first impressions of Toray Pines were positive and that our team could support you and your friend.It's wonderful to know that, three months on, you remain happy with the quality of care provided. We're also delighted that your friend is enjoying the social activities and sense of community within the home.
Thank you again for your kind words and for placing your trust in us.
As a regular visitor to Toray Pines, I am always impresed by the high standard of care provided to my relatve. The atmosphere of the home is always warm and welcoming. The home is alwys clean and well maintaned.
As a regular visitor to Toray Pines, I am always impresed by the high standard of care provided to my relatve. The atmosphere of the home is always warm and welcoming. The home is alwys clean and well maintaned.
Thank you for taking the time to share your feedback following your visits to Toray Pines.
We are delighted to hear that you are impressed with the high standard of care provided and that you find the atmosphere warm and welcoming. It is also lovely to know that the cleanliness and upkeep of the...
Thank you for taking the time to share your feedback following your visits to Toray Pines.
We are delighted to hear that you are impressed with the high standard of care provided and that you find the atmosphere warm and welcoming. It is also lovely to know that the cleanliness and upkeep of the home stands out during your visits.
Your kind comments mean a great deal to our whole team and we appreciate you sharing your experience.
My sister was in residence at the above home from September 2024 to September 2025. My sister's care varied from carer to carer, and had hoped for more activities, individual possibly. A light bright home with comfortable room, I felt my sister was treated with dignity as much as possible and help...
My sister was in residence at the above home from September 2024 to September 2025. My sister's care varied from carer to carer, and had hoped for more activities, individual possibly. A light bright home with comfortable room, I felt my sister was treated with dignity as much as possible and help on hand re encouragement of mealtimes and for taking medication were grateful for the care she received in her difficult condition.
We're pleased to hear that you found the home light and comfortable, that your sister was treated with dignity, and that our team supported her with encouragement at mealtimes and with her medication. We...
Thank you for taking the time to share you feedback about your sister's stay at Toray Pines.We're pleased to hear that you found the home light and comfortable, that your sister was treated with dignity, and that our team supported her with encouragement at mealtimes and with her medication. We know how important these aspects of care are, and we're grateful for your kind words.
Thank you for sharing your feedback about individual activities. We value your insight and will ensure your comments are passed on to the management team as we continue to develop and improve the care and experiences we offer our residents.
Thank you again for trusting Toray Pines with your sister's care.
I have complete faith in all staff to look after my husbands needs.
I have complete faith in all staff to look after my husbands needs.
We are delighted to hear that you have complete faith in our team to meet your husband's needs. Providing consistent, compassionate, and high-quality care is our priority, and it is very reassuring to know that this has...
Thank you for taking the time to share your review and for your kind words.We are delighted to hear that you have complete faith in our team to meet your husband's needs. Providing consistent, compassionate, and high-quality care is our priority, and it is very reassuring to know that this has resulted in a 5 star overall experience for you.
Thank you for your trust and confidence in Toray Pines. Your feedback is greatly appreciated and will be shared with the team.
I visit my wife everyday over the last 2 months and have met all the staff. Everyone is dedicated totally caring, dedicated to the residents and supporting relatives. Any worries I have about my wife is quickly addressed. I am full of admiration for all who work here. If it was in my power I would...
I visit my wife everyday over the last 2 months and have met all the staff. Everyone is dedicated totally caring, dedicated to the residents and supporting relatives. Any worries I have about my wife is quickly addressed. I am full of admiration for all who work here. If it was in my power I would double their salaries. The staff is what makes this care home. Thank you to one and all.
We are truly touched by your words and so grateful that you took the time to share your experience. It means a great deal to our whole team to know that you feel supported and reassured when visiting your wife.
Our staff work...
Thank you so much for your kind and heartfelt review of Toray Pines.We are truly touched by your words and so grateful that you took the time to share your experience. It means a great deal to our whole team to know that you feel supported and reassured when visiting your wife.
Our staff work incredibly hard to provide compassionate, person-centred care not only to our residents but also to their families, and your appreciation is deeply valued. Your admiration and encouragement will be shared with the entire team, as feedback like this really does make a difference.
Thank you again for your trust, your support, and your very generous comments. They will mean the world to the team.
I couldn't thank the staff enough for the wonderful day they had arranged for this resident's birthday. She had a beautiful birthday cake and many cards, flowers, and presents from staff and residents. She had her nails painted, hair dressed had been, and birthday banners. On the walls were photos...
I couldn't thank the staff enough for the wonderful day they had arranged for this resident's birthday. She had a beautiful birthday cake and many cards, flowers, and presents from staff and residents. She had her nails painted, hair dressed had been, and birthday banners. On the walls were photos of her from years gone by. She couldn't have asked for more, she was made to feel like a queen, even a 'Birthday Queen' badge. Thanks to all.
Thank you so much for your wonderful review and kind words. We're delighted to hear that the birthday celebrations were so special and that it was such a memorable day. Our team takes great pride in making every occasion feel personal and joyful, and it means a lot to know that everyone enjoyed the...
Thank you so much for your wonderful review and kind words. We're delighted to hear that the birthday celebrations were so special and that it was such a memorable day. Our team takes great pride in making every occasion feel personal and joyful, and it means a lot to know that everyone enjoyed the day. We'll be sure to share your comments with all the staff involved, they'll be thrilled to hear them. Thank you again for taking the time to share your experience.
Thank you so much for the lovely coffee and cake, and for being able to speak and chat with residents who all seem to be happy, enjoying coffee, tea and cakes.
Thank you so much for the lovely coffee and cake, and for being able to speak and chat with residents who all seem to be happy, enjoying coffee, tea and cakes.
Thank you so much for your kind words! We're delighted you enjoyed the coffee and cake, and even more so that you had the opportunity to chat with our residents. It's wonderful to hear that their happiness and sense of community came through during your visit. We truly value your feedback and hope to welcome you again soon.
My sister is very happy here. She is well looked after. All the staff are wonderful and they are happy and cheerful all the time. My sister loves it here and rarely mentions coming home, which is a weight off our minds. It is clean and never smells. Thank you everyone.
My sister is very happy here. She is well looked after. All the staff are wonderful and they are happy and cheerful all the time. My sister loves it here and rarely mentions coming home, which is a weight off our minds. It is clean and never smells. Thank you everyone.
Thank you so much for your kind and thoughtful review of Toray Pines Care Home. We're truly heartened to hear that your sister is happy and settled with us. It means a great deal to know that our care team's warmth and cheerful presence shine through. Your feedback is deeply appreciated, and we're grateful for the trust you've placed in us to care for your sister.
Toray Pines have opened a dementia cafe, and I was there on the first morning. What a fantastic idea. The home are putting on a lot of events to raise awareness of dementia and offer advice/information to residents, staff, relatives and anyone from the wider community. Staff were, as always,...
Toray Pines have opened a dementia cafe, and I was there on the first morning. What a fantastic idea. The home are putting on a lot of events to raise awareness of dementia and offer advice/information to residents, staff, relatives and anyone from the wider community. Staff were, as always, polite, engaging, and compassionate. The visiting music entertainment was greatly enjoyed by all.
Thank you so much for your kind review of Tory Pines. We are truly passionate about delivering thoughtful and engaging events for our staff, residents, their families, and the wider community. We're especially pleased to hear your positive comments about our dedicated care team, and that you've...
Thank you so much for your kind review of Tory Pines. We are truly passionate about delivering thoughtful and engaging events for our staff, residents, their families, and the wider community. We're especially pleased to hear your positive comments about our dedicated care team, and that you've found them to be consistently polite, attentive, and compassionate. Feedback means a great deal to us, and we'll be sure to pass your lovely comments on to the team, they'll be genuinely grateful to hear them.
Very clean home, good facilities, friendly, welcoming staff.
Very clean home, good facilities, friendly, welcoming staff.
Thank you for your kind review of Toray Pines Care Home. We are very pleased to hear your positive comments regarding the cleanliness of our home and the quality of our facilities.We are particularly grateful for your recognition of our team. It is heartening to know you find our colleagues to be...
Thank you for your kind review of Toray Pines Care Home. We are very pleased to hear your positive comments regarding the cleanliness of our home and the quality of our facilities.We are particularly grateful for your recognition of our team. It is heartening to know you find our colleagues to be friendly and welcoming, as creating a warm and supportive environment is something we take great pride in.Thank you once again for your recommendation, it is truly appreciated by all of us at Toray Pines.
Have had no problems with updates on my dad's reviews and updates. The staff have been friendly and helpful. Other than one issue which has been totally reviewed and sorted. I have no concerns and like where my dad is and he's comfy.
Have had no problems with updates on my dad's reviews and updates. The staff have been friendly and helpful. Other than one issue which has been totally reviewed and sorted. I have no concerns and like where my dad is and he's comfy.
Thank you for your kind review of Tory Pines Care Home. We are very pleased to hear that you find our team both friendly and helpful, and that your father feels comfortable with us.Creating a homely, supportive environment where our residents feel safe, valued and well cared for is at the heart of...
Thank you for your kind review of Tory Pines Care Home. We are very pleased to hear that you find our team both friendly and helpful, and that your father feels comfortable with us.Creating a homely, supportive environment where our residents feel safe, valued and well cared for is at the heart of everything we do. It is truly rewarding to know that this has been your experience.Your feedback is greatly appreciated, and we will be sure to share your kind words with the team.
Lovely care home, pleasant surroundings and caring staff. Care is individually tailored to each resident, family members are included in the care of the resident and activities. My father highly rates the food! All in all, very happy with Toray Pines.
Lovely care home, pleasant surroundings and caring staff. Care is individually tailored to each resident, family members are included in the care of the resident and activities. My father highly rates the food! All in all, very happy with Toray Pines.
Thank you for your lovely review of Toray Pines. Providing person-centred care is at the heart of everything we do, so it's wonderful to hear that this is evident in the way our team supports your father, and that you feel involved as family members. Our catering team will be especially pleased to...
Thank you for your lovely review of Toray Pines. Providing person-centred care is at the heart of everything we do, so it's wonderful to hear that this is evident in the way our team supports your father, and that you feel involved as family members. Our catering team will be especially pleased to know that he enjoys our home-cooked meals, which are prepared with care and pride. Thank you once again for your kind words.
Staff very good. Rooms clean and tidy. Food very good and to residents' requirements.
Staff very good. Rooms clean and tidy. Food very good and to residents' requirements.
Thank you for your kind words about Toray Pines. We're delighted to hear that you've found our team to be caring and attentive, and that the rooms are clean and well-maintained. It's also wonderful to know you're pleased with the quality of our food-nutrition and mealtime enjoyment are such important aspects of our care, so we're especially glad this has made a positive impression.
I find it very nice, very clean and very helpful. Mum is looked after very well.
I find it very nice, very clean and very helpful. Mum is looked after very well.
Thank you for your kind review of Toray Pines. We are delighted to hear that you found our home clean and that our dedicated care team was helpful. Providing person-centred care for our residents is at the core of everything we do, so it means a great deal to us to receive your positive feedback on your mum's care.
The carers and other staff were all very friendly and caring. Lovely, lovely staff.
The carers and other staff were all very friendly and caring. Lovely, lovely staff.
Thank you very much for your kind review. We appreciate all feedback and look forward to sharing with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Toray Pines Care Home.
There are no upcoming events for Toray Pines Care Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Tanglewood Care Homes
- 30 Jun 2021Recipient: Toray Pines Care Home
Accreditations
There are no accreditations posted yet for Toray Pines Care Home.
Meet the Team (2)

"I have worked at Toray Pines since 2013 and couldn't be happier. The home is the most amazing community, and we are very much part of the village....
"I have worked at Toray Pines since 2013 and couldn't be happier. The home is the most amazing community, and we are very much part of the village. Being at Toray Pines is rewarding, our residents feel like my extended family. I wouldn't want to do anything else."

"I have been with Toray Pines since 2009 and love the fact that all of our residents live in a very clean and safe environment. Or residents are at...
"I have been with Toray Pines since 2009 and love the fact that all of our residents live in a very clean and safe environment. Or residents are at the heart of all we do and seeing their smiles and hearing their compliments make it all worthwhile. I love my job."
Frequently Asked Questions about Toray Pines Care Home
How much does Toray Pines Care Home cost?
The care home lists weekly fees per person from £1,202 for residential care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Toray Pines Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Toray Pines Care Home have?
There are 36 Single Rooms and 8 Couples/Companion Rooms.
What are the Facilities & Services at Toray Pines Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Toray Pines Care Home to the centre of Lincoln?
17.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Toray Pines Care Home to verify any information. View our terms and conditions. Toray Pines Care Home has an Enhanced Service -what an Enhanced Service includes.