Toray Pines Care Home has a Review Score of 9.7 (9.658) out of 10, based on 29 reviews in the last 2 years.
Over all time Toray Pines Care Home has 76 reviews.
Thank you for taking the time to leave us a review, we are so pleased your experience at Toray Pines was a positive one. We are so glad we provided you with peace of mind and look forward to welcoming Mum back to the home in the future.
It's heartening to hear about your positive experiences at our home. The cleanliness and welcoming atmosphere you consistently find there reflect the dedication of the team to creating a comfortable and homely environment for residents and visitors alike.The caring and helpful nature of the team towards the residents speaks volumes about their commitment to providing exceptional care and support. It's evident that they prioritise the well-being and happiness of those under their care, fostering a sense of warmth and compassion within the community.Thank you for sharing your positive experience.
Thank you for sharing your positive feedback regarding your stay with us. We are pleased to hear that your experience has been very good so far.
It's heartening to know that our team has made a positive impression with their kindness and friendliness. Creating a warm and welcoming environment is a priority for us and we're glad to see that reflected in your stay.
We are truly touched by your heartfelt words regarding the care provided to your dad at Toray Pines. Providing respite care during a recovery period is a crucial service, and we're delighted to hear that the home manager and the team went above and beyond to ensure your dad's well-being. Your recommendation speaks volumes about the quality of care at Toray Pines. It's heartening to know that our team, driven by a genuine passion for their work, made a positive impact during this period. We understand that working in the care industry requires a special kind of dedication, and we are fortunate to have a team of individuals who embody that dedication.
Thank you for your feedback, the team work really hard to create a positive environment for everyone who lives and visits us and we are really happy you feel the same way. However, We do have some smaller rooms but we do feel these are adequate in meeting the needs of your loved one. We encourage everyone to give any feedback to the home manager as we do have larger rooms and can look at accommodating your request.
Thank you so much for sharing your heartfelt thoughts about Toray Pines. We are honored to have been a part of your mother's life since 2001 and deeply appreciate your long-standing trust in our care.
It warms our hearts to hear about the care and compassion our team has extended not only to your mother but also to her dear sister and friend. Creating a supportive community is at the core of our mission, and we are grateful for the positive impact Toray Pines has had on the lives of your family and friends.
Thank you for sharing such positive feedback about your experience with the care home. It's heartening to hear that you find it to be a warm and welcoming environment. The friendliness of the team and their good interactions with residents contribute significantly to creating a positive atmosphere. The accessibility of management and their responsiveness to concerns is crucial for ensuring the well-being of residents and the satisfaction of their families. It's great that you feel comfortable reaching out to management when needed.
We greatly appreciate your positive feedback on the helpful and courteous nature of our team at Toray Pines. It's heartening to know that your visits have consistently been met with a high level of service and support. Our team is dedicated to creating a warm and welcoming environment for residents and their families.
It's particularly uplifting to hear about the positive impact on the quality of life, such as improved eating habits, as noted in your comment about the excellent food. We understand the importance of nutrition and strive to provide meals that are not only delicious but also cater to individual needs and preferences.
Thank you for your review. We are so pleased you are happy with the exceptional care provided by all team members. We appreciate all feedback and look forward to sharing this review with the team.
Thank you for taking the time to leave us a review, all feedback is greatly appreciated. We are very proud of our home and look forward to sharing this positive review with the team.
Thank you very much for your review. We are so pleased you had a positive experience from your first initial contact with the home. We appreciate all feedback and look forward to sharing this review with the team.
Thank you for taking the time to write us a review. We appreciate all feedback and look forward to sharing this with the team.
Thank you for writing a wonderful review. It means so much to our team members to have happy residents. We pride ourselves on providing exceptional meal times for all. We look forward to sharing this review with the team.
Thank you so much for your kind review. We are so pleased your loved one is happy and well cared for at Toray Pines. Our team members work incredibly hard and we look forward to sharing this review with them.
Thank you for your thoughtful review of Toray Pines. It is a wonderful care home with a warm and caring community. I will pass your comments on to the manager and the team who will be delighted to read you were so happy with the care they provided.
Thank you for you review of Toray Pines. We are saddened to hear you have found some aspects of care lacking as we strive to consistently provide the quality care our residents deserve. To this end, I have passed your comments on to the home manager who will look into the points you have raised and invite you to meet with him to discuss this matter. Kind Regards.
Thank you for your fabulous review of Toray Pines. We are delighted you are happy with the care and support and we thank you for entrusting us with the care of your dad. I will pass your comments on to the team who will be overjoyed.
Thank you for taking the time to leave such a lovely review for our Toray Pines Care Home in Coningsby. We are delighted you are so happy with the care and support provided by the home and will pass your comments on to the team, who will be thrilled to read your thoughts.
Thank you for your review of Toray Pines, we are delighted you have found the experience a positive one. We thank you for choosing Toray Pines, it is a lovely care home with a wonderful community and we are happy your lovely wife is settling in so well.
Thank you for taking the time to write a review of Toray Pines. We are delighted you found the home caring and the meals and rooms to a high standard. I will pass your comments in relation to the TV to the manager, who I am sure will resolve this matter. Again many thanks for your thoughtful recommendation.
The Review Score of 9.7 (9.658) out of 10 for Toray Pines Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Introducing Nicola Eadsforth, the newly appointed Manager at Toray Pines!
Nicola joined the team in November 2022 as an Administrator/Receptionist, quickly showcasing her dedication, hard work, and passion for supporting both residents and staff. Thanks to her proven track record, she was proudly promoted to Manager in February 2025.
Nicola brings to her role a wealth of strong organisational skills, exceptional customer service, and a genuine commitment to enhancing the lives of our residents and fostering a positive, supportive environment for the team at Toray Pines.
We’re excited to see Nicola thrive in her new role and continue making a meaningful impact!
"I have worked at Toray Pines since 2013 and couldn't be happier. The home is the most amazing community, and we are very much part of the village. Being at Toray Pines is rewarding, our residents feel like my extended family. I wouldn't want to do anything else."
"I have been with Toray Pines since 2009 and love the fact that all of our residents live in a very clean and safe environment. Or residents are at the heart of all we do and seeing their smiles and hearing their compliments make it all worthwhile. I love my job."
As a Lifestyle Coordinator, I have the pleasure of organizing events and activities within the care home. Collaborating with the team and engaging with residents, I monitor participation and trends to ensure a well-rounded experience that meets their physical and mental needs. Our calendar at Toray Pines now includes exciting new additions such as cooking, dancing, singing, exercise, and community interaction. We are always on the lookout for new experiences to bring to our home.
I am proud to say that each resident is an extended member of our family. It is essential for them to feel loved and supported. My goal is to go above and beyond to enrich the lives of our residents every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Toray Pines Care Home to verify any information. View our terms and conditions. Toray Pines Care Home has an Enhanced Service - more info.