Barchester Chacombe Park Beaumont

I visit the home with my Pets as Therapy Dog on a regular basis. From the first meeting, I was made most welcome by the professional, warm and friendly staff. I was amazed at the high level of cleanliness and heartened by the attentive, sensitive and respectful manner with which all the staff treat the residents. Ultimately it is clear that the residents are all very happy and content - it could just be my 5 minutes with them with my dog, but I seriously doubt that.

My stay of 6 weeks was very pleasant. I found all the carers very helpful at all times from the minute they came on in the morning to putting us at night to bed they could not help us enough. Although at times it was unpleasant for them and us we were never made to feel awkward. At all times everything was spotless.

I have been volunteering weekly at Chacombe Park since 2019. Despite the prolonged period of lockdown the home has been currently experiencing, I have still been involved with regular garden visits. In all my time visiting the home I have always been hugely impressed with the highest levels of care and kindness that are always offered to every single resident. They always seem happy and comfortable and every member of their team treats them with real love, patience and respect. They really listen to the residents and regularly make them laugh and even make time for some of them to get down and have a bit of a boogie. The home is always very clean and tidy and things tend to run very smoothly. It very much runs like a family rather than just a business. People will always make you feel very warm and welcome and a big smile will always go a long way at Chacombe Park. I look forward to my ongoing future contact with this lovely care home.

My husband had Altzheimers for 12 years. We lived in Nottinghamshire up until four and a half years ago when we moved into Chacombe House. My husband was mobile up until earlier this year sow we knew a lot of the staff and would call info tea or coffee on our daily walks. He was hospitalised and not allowed home so went into our second home Chacombe Park. His care was first class and although his memory had now gone he did smile and try to talk to the carers. They were marvellous. He died there on September 5th 2020.

The management, nurses, carers, and office staff all take a genuine interest in the residents and were unfailingly kind, smiley, patient and attentive, even though Mum took time to settle and could be demanding at the beginning. The home is managed extremely effectively by the current manager and senior nursing staff who were always accessible for one to discuss my mother's care and willing to work with the family to get the best outcomes for her. Mum was fond of the staff and enjoyed chatting and joking with them. I am deeply grateful to Chacombe Park and so happy to have found such a lovely place for my mum, where nothing ever seemed too much trouble and no problem too small to merit attention.

Although we never got to visit the home, communication with us was outstanding. Care for my Mum was above and beyond with her short time there.

My brother was on end of life care and was made as comfortable as possible. The staff really took great care of him and even baked him a cake on his birthday. My sister and I were well looked after and comforted by knowing how much the staff cared for my brother.

I am so pleased with the care my brother received at Chacombe Park. His room was comfortable and clean; the food was excellent, staff friendly, helpful and knowledgeable. Especially appreciated the efforts to make his birthday special. Staff explained everything to us, going into some detail at end of life. They also looked after us very well on his last day, even providing food and drink for us! Being able to visit weekly, knowing the end was near was great.

I have been living at Chacombe park for over a year now, I am 64 years of age. I could not take care of myself at home. I am very happy here, I have been very poorly recently I suffer from osteoarthritis and psychosis. Management and staff have all been so very kind to me. I would not want to live anywhere else.

I was extremely impressed by the way the whole care home worked together to get us through the recent pandemic. All of the staff did different jobs to get us through.

The care my mum received was second to none. I sing the praises of Chacombe Park to everyone, family, friends and strangers alike. On the dementia floor, every member of staff gave the same level of attention towards my mum. She never liked personal care, they were so patient with her. The reception, so helpful and kind. Also the manager.

Dad is looked after very well. He has settled in and is very happy. Food is great.

All management, nursing, care, maintenance, kitchen, laundry and housekeeping staff treated my wife, myself and my family and our friends with care and respect and helped us all through a very difficult time.

Such a wonderful place. Beautiful grounds, lovely care staff. My Aunt is very lucky to be enjoying her life here. We really enjoy visiting her and having a lovely lunch. I hope I can become a resident here in about 20 years!

I cannot praise the members of staff highly enough from office staff to nurses to the cleaners. They are always friendly and helpful and will do anything they can to make you feel happy and reassured. I can rest easy knowing Mum is in such good hands. She couldn't be in a better place. The staff have been such a help from the start, helping me in all areas, including finances. They are always there to talk if I have any problems.

I find the beautiful home and gardens at Chacombe Park extremely well cared for and the atmosphere friendly and welcoming. The nursing care and personal care to my husband is extremely good. There is a serious lack of social care for the residents. Those with advanced dementia are often left alone and very little if any, social stimulation. The 'homely' atmosphere the severe dementia unit (Memory Lane) once had is no longer there.

Mother also needs soft food at the moment and assistance in being fed. Last night she was brought mashed potato and cheese, not exactly an appetising meal. Due to the normal staff levels, she had to wait 40 minutes before someone was available to help feed her, so she was given cold mashed potato and cheese. She obviously refused this and was eventually bought 2 yoghurts. She is currently a stone underweight and anaemic. This appalling level of care is not helping her recovery in any way.

'Home from home'.

Well done Chacombe Park.

My mother has spent a month respite care after major surgery. Everyone has been extremely kind, friendly and totally professional in the care of my 92-year-old mother. The food, all meals, have been excellent! Family often joined my mother in the lovely restaurant for lunch. No visiting restriction time meant Mum had lots of callers at different times of the day. Mum especially liked having such a good hairdresser!