Barchester Chacombe Park Beaumont

I have been here since leaving hospital a few weeks and the service is great. Staff are very good and I feel happy and secure.

On a more mundane matter, there is ample parking.

The food was very disappointing. It was, to put it frankly, tasteless. It was also served in large quantities much of which were uneaten. What was wanted was more quality, less quantity.

The home was clean but unfortunately, my father was not happy with his treatment at this establishment. He visited it twice, once recovering from an operation, the second time after an abortive return home. He only got on with three of the staff, who were attentive to his needs, the rest went through the motions but didn’t really engage with him. The language barrier was a problem for him and me. A medical emergency showed up a lack of professionalism in their medical procedures. He has now found another home which is the perfect model of how a care home should be run.

Everyone from reception to the maintenance office, everyone is so welcoming and friendly. Always taking great care of my mother. She is enjoying her stay at Chacombe, she put on weight, and she is happily engaging in activities. The overall experience of my mum's stay at Chacombe is excellent and we feel so relieved. You're all fabulous.

All the staff at Chacombe Park have been lovely. They are all so caring and very helpful and friendly. Certainly recommend Chacombe Park to anyone considering here.

My darling Mummy came here after me caring for her for years. I wanted the best care and love and support, I have found this! I know she is in the safest kindest 'home from home'. All staff are family and the atmosphere is one of the happiest places. I have experienced first-hand every day the most wonderful, caring, supportive and kindest places for Mummy and our family. The grounds are beautiful, and cleanliness and safety are first class. Can not fault anything.

All staff are very obliging at all times, care is taken always for patient comfort. All staff go to a lot of care to tempt patients with food.

In addition, the gardeners need congratulations as the garden always looked well tended and beautiful.

Our Mum has spent the 6 weeks in an NHS rehab bed at Chacombe. We found the nursing and care staff to be compassionate with their care for our mum and responsive to requests for help from us, which of course was reassuring. The grounds are beautifully maintained for those who are mobile enough to enjoy them and the reception very welcoming and flexible with any visitors. I would've liked more changes of my mum's incontinence pads but my feeling is that this would be the case in any care setting and overall I was very happy with my mum's care.

Lovely place. The minute you walk in the door, everyone is so friendly and helpful. A nice relaxed atmosphere wherever you are in the building. Beautiful grounds to have a walk-in or a cup of tea. All-round, I have found Chacombe Park superb.

My father was a resident at Chacombe for 8 years. He elected to go there and passed recently at the age of 102. He was happy throughout his residence at Chacombe. He loved the staff and they reciprocated that love. Dad was lucky to retain his faculties throughout his time there. The service and attention he received from the staff was exemplary. I would recommend Chacombe to families considering residential accommodation for a loved one. The only health hazard I can think of is overeating, the food is excellent!

My father was a resident at Chacombe for nearly nine years. His care by the staff was exemplary at all times. Always a welcoming atmosphere with friendly employees so it was a joy to visit. The compassion and dedication shown and given to my father was outstanding and quite humbling. Such wonderful and highly trained staff but the care was given with love and devotion. I could never fault Chacombe in any way. As my father used to say, this is such a beautiful place to spend what life you have left and I am very lucky to be here.

My dad died on 14th September having had a fall three weeks earlier. He was bedridden having had 8 and a half years of active life at Chacombe. He was devastated that this had happened to him but continually said how lucky he was to be at Chacombe. His care was faultless by the staff and the compassion shown to him and me during his last few days was exemplary. It makes me cry just thinking of all the staff looking after him.

Only negative would be additional useful as fully stretched.

I found that because I have full capacity I was treated like an idiot. The receptionist told me because I wear my glasses on my head I look stupid, also how most of the residents hate me and because I have full capacity I can clear off....which I did. But had to return because of the worry I caused to my daughter. I have no love for this care home and I think they prefer people with either Alzheimer's or dementia who can't express an opinion. Would I recommend... never unless you can't express your own opinion.

My mum stayed at the care home for a few weeks before she sadly passed away. During the time she was there, I would visit her almost every day and sometimes during odd ball hours. Here is a list of concerns I encountered on my visits that never got addressed.

Not able to publish one thing I saw, I can only say I was horrified. Disgraceful treatment.

My mother was a resident for a short time at Chacombe care home before her passing. Friendly atmosphere, very caring, safe environment. Could bot fault anything. The staff are amazing.

My mother was cared for by Chacombe Park care home for just a few weeks at end of life. From the outset, the whole team made both Mum and her family feel at home. A safe, caring and friendly place. We could visit as often as we liked. Mum went out on a trip to Stratford and joined in with daily activities. The care team are always available for Mum and the family. Most of all, the care given to Mum has been outstanding.

My friend was admitted to Chacombe Park in 2018 with dementia. He was made very welcome, and his room was spacious, airy and enjoyed views over the gardens. The nursing and administrative staff have been brilliant - caring, kind, thoughtful and always helpful. No one wants to be in a care home, but Chacombe Park is one of the best.