Pytchley Court Care Home

I just wanted to recognise the activities co-coordinator for the way she passionately cares so much and understands the residents' needs. The way she goes about her care is exemplary and really feel she should be recognised. I have been in other care homes and have never seen such a "caring family home" this is clearly enhanced by the staff within it.

The most important thing about Pytchley Court Care Home is the evident care and love displayed by the staff, not just to my uncle but to me as well. Also, the material things are delivered as well. Pytchley is not a luxury home what they did was always to the best standard - food, rooms, activities, and cleanliness.

Mum has been at Pytchley Court since October. She has improved in health and confidence now she has settled. All staff are kind, considerate and caring. Mum is treated with respect and provided with one to one care when required. I am kept informed of any health issues and her well-being. I am also able to visit regularly. Thank you to all concerned.

I feel safe to have my Dad here as he is well looked after and everyone is kind and friendly and always makes sure he is happy. Always do everything they can to keep us informed on all that we need or ask to know. And I love that they make dad laugh.

My mother was looked after implicitly by this care provider. Every interaction I had with all members of staff was caring, considerate and professional. I am extremely grateful that my mother was cared for at Pytchley Court.

Right from the start I have found all the staff friendly, caring and supportive towards my Mum and us as her family, plus thank you to the manager. Mum's room was clean and bright with no underlying smells which was extremely welcoming. Mum is at the end of life care and the care home has treated us with sensitivity and caring, enabling us to visit Mum at any time. The grounds are beautiful and kept tidy.

Through very harrowing times before with my wife's illness to find a care home with the staff so caring is such a relief. Now I know I don't need to worry as she is in a safe environment, and in the hands of very caring staff. I can't thank them enough. To send me photos of my wife getting involved, and seeing her happy is much more than relief - I am overjoyed (we both are). Thank you so much.

My sister appears to have settled in well and appears to be much calmer and happier than she was previously. I am sure she is being well looked after.

Excellent

It is now some months since my mother entered the care home during the Covid pandemic. It has been extremely difficult not to see her. However, I do feel reassured that without exception all the members of staff I have come into contact with have been caring, kind, helpful and reassuring.

My aunt has been as happy in Pytchley as she would in any home. And I have always appreciated the many kindnesses shown to her over the years.

My Aunt has been at Pytchley Court for over four years now. After major surgery at 89 years old, she moved into Pytchley Court unable to do anything. She has received excellent care throughout and is a testament to the care she been delivered by amazing consistent care of the staff. This includes the laundry lady, handyman, care activity coordinator as well as nurses and carers. She had her 94th Birthday yesterday and with the ongoing care, will see 95!

Mum has been at Pytchley Court since January 2020. The last few months have been very difficult, not being able to visit Mum due to Covid-19, but both Dad and myself have had regular contact by phone. Mum struggles to hold a conversation over the phone now but she is encouraged to tell us what she has been doing by the staff helping her. She seems happy, settled and still has her cheeky sense of humour. When we were able to visit pre-Lockdown, the staff were pleasant, attentive and always willing to answer questions, bearing in mind Mum was only there eight weeks before Lockdown started. So we were new to everything, but the staff couldn't have been more helpful and understanding. The home was clean and tidy and there was a fair bit of decorating going on. Mum moved into a newly decorated room which was bright and airy. The garden is very nice and I believe Mum was out there during the Summer. A huge thank you to all of the staff at Pytchley Court, you have all been amazing.

If you are reading this review wondering whether to choose this care home for your loved one and worried that due to the current pandemic you are unable to visit to see if it is suitable, worry no more! The staff are very caring and regularly keep me updated with my mum's care plan and any issues. The situation at the moment is extremely stressful and sad due to not seeing my mum often but they send me videos and FaceTime. Well done to all of the staff!

Pytchley Court is a very organised care home and I am satisfied with the care my Mum receives. It would appear she is not happy about having to wait to be escorted to her room in the evenings, probably a busy time for staff? meals are varied and mostly tasty and portions satisfactory. The cleanliness of the building is good.

I believe that my 102-year-old Mother is being well looked after at Pytchley due simply to a dedicated staff but to make me able to highly recommend the Home needs a serious refurbishment cash injection.

At Pytchley Court Care Home, the residents are given personalised care with team members who are trained to give holistic care, and the staff training is of a high standard.

Regards.

Thank you.

I still haven't been inside Pytchley Court due to the Covid-19 virus, but today I have the great pleasure of seeing my mother and father through the dining room window. It was a very memorable moment for us all, not having seen them for nearly three months. They both looked happy, smiling, clean and smart and the first words my mother said was "it's so lovely here, everyone is so lovely to us". That was music to my ears. Thank you to all the staff. My parents both seem settled now and all the staff have kept me well informed about their health and progress. I would personally like to thank each and every member of staff at Pytchley Court for all the hard work and dedication and the great care they have given to my parents at this very difficult time.