Pytchley Court Care Home

My sister is well looked after and happy, the staff are nice and the home is very clean and tidy.

Both parents and one Uncle and one Aunt all at Pytchley Court. All seem happy and well cared for. They have all only been there for a few weeks and appear to have settled very well. My father has dementia and so far the staff seem to cope with him very well. Mum is not able to do much herself and does not like to be a bother, but the staff do look after her and check on her regularly.

Overall very pleased. I am more confident than I had hoped.

My 90-year-old brother moved from a previous care home to Pytchley Court on 6th February 2020 and I spent the whle of the following day with him. He seemed a little confused and I promised him I would be with him again on the Sunday. Unfortunately, I was taken ill but rang the home and explained how anxious I was about my brother. I was assured that he would be well cared for and they would explain to him what had happened. Over a week later I was able to see him and he was so happy about everything. He liked his room, his television, the staff and the meals etc. I was so grateful for the way he had been treated and I have complete faith in Pytchley Court.

I've always found the care home clean and tidy. The residents all appear to be well cared for. There regularly seems to be entertainment for the residents which they seem to enjoy. Staff are friendly. Overall I am pleased with the standard of care at the home.

Residents always seem happy and safe.

This care home is amazing. The staff are hardworking, polite and friendly. They answer any questions I may have, and now that Mum is more settled, she is happier than she has been for a long time.

My dad receives the best possible care provided however there is a shortage of carers but this is by no means the home's fault. The staff are very caring and interact with my dad well and ensure he is comfortable. We are always kept up to date with Dad's care and can approach the manager with any problems or questions we have. The manager does a fantastic job as do the other staff who are under immense pressure.

My daily visits have now come to an end as my partner passes on. Throughout her 13-odd weeks' residency, the staff not only helped her in every way but ensured by way of frequent discussions with the senior staff that I, also, coped with the situation. The staff are 'pushed' sometimes, but I'm left with an impression of friendliness and caring.

Thank you.

The staff are all friendly and helpful, kind and considerate to mum, which, in our opinion, is the main things.

Many thanks for their support during this difficult time.

Management and staff are very friendly and caring. My father had difficulty in settling in somewhere different than his own home. All the staff at Pytchley Court helped him overcome this. He has now settled down thanks to the patience of all the staff and their caring friendship.

Staff always welcoming. Residents seem well cared for. Parking for visitors is now a bit of a problem, need more spaces. Pleased to see a vast improvement to a couple of years ago. The manager seems very caring.

The staff and management at this home have treated my father very well and have kept us informed of his wellbeing. Very impressed and would highly recommend.

I'd like to say a massive thanks to the manager and the team for all of their support, help, understanding and advice in helping gran to settle; you are all doing a fantastic job. Thank you!

My mum was a resident at Pytchley Court for just over a year. She suffered from dementia and did not like change or unfamiliar surroundings and could be demanding with her requests. She loved Pytchley Court because the people were fantastic and made her smile. Unfortunately, mum passed away earlier this month and the staff were all fantastic with their support and help during this difficult time.

The improvement in the standard of service is really having an effect on residents, carers and concerned relatives.

Carers at this place, I find very kind in manner to non-residents and patients. I have great views to the staff here and respect for help I need in my task ahead of me with my wife, that I love so much.

If I had been writing this twelve months ago, just after my relative entered Pytchley Court, my concerns would have been very different. The level of nursing care was poor and erratic, some staff did not listen or appeared no to be interested in any concern voiced to them. There was very little consistency in the level of care staff who seemed to change on a daily basis and it was difficult to speak to the manager. My relative did not 'thrive' or appear happy for several months.