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Balmore Country House Nursing Home

245/247 Loughborough Road, Ruddington, Nottingham, Nottinghamshire NG11 6NY
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Balmore Country House Nursing Home, Nottingham
Balmore Country House Nursing Home, Nottingham
Balmore Country House Nursing Home, Nottingham

Situated in the attractive village of Ruddington, and only five miles from the centre of Nottingham, Balmore House is a fine country residence that has been sympathetically converted to offer its residents high quality residential and nursing care. The home is surrounded by four acres of attractive and well-maintained grounds. The large gardens contain many well-stocked borders and trees and offer residents a choice of several places in which to...  

Care Provided by Balmore Country House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Balmore Country House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rebecca Houghton(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (76)

Visiting

  • 365 days a year 24/7

Parking

  • Large on site parking area,

Balmore Country House Nursing Home Reviews (42)

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8.3

Balmore Country House Nursing Home has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Balmore Country House Nursing Home has 42 reviews.

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Review from Steve H (Son of Resident) published on 23 October 2024 Submitted via Website
Overall Experience

My mother moved into Balmore Country House on 26th September 2024. The staff from the Manager to the whole team are all highly professional and all possess that can-do attitude. Their approach to care for the residents is exceptional. The home has that airy bright vibe and my mother was very well cared for throughout her stay. I felt highly confident in leaving Mum in the staff's care.

Reply from Lynn Jewell, Operations Manager at Balmore Country House Nursing Home

Thank you so much for your lovely review. It was a pleasure to care for your lovely mother and we are so pleased that she enjoyed her stay.

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Review from Theresa B (Daughter of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

My father-in-law had Dementia and was a resident of Balmore for about a year. We all found the staff incredibly caring working hard to get to know him, his background and his interests and using these to respond to his needs in a really personalised way. They created resources that reflected his professional career and the phase of life his Dementia placed him in, helping him to settle, feel he belonged and was valued for who he was. Everyone who worked there knew his name and spoke to him when they passed him. Despite events occurring when residents became agitated or incidents occurred, we never saw staff respond in any way except calm and caring. And even when things became problematic, they still worked to find a solution that centred around my father-in-law remaining calm, safe and cared for. As a family, we were always welcomed, with my Mum being invited to share meals and events at the care home with her husband. We will be forever grateful to everyone for their care of him. Thank you.

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Review from Alison F (Daughter of Resident) published on 1 August 2024 Submitted via Website
Overall Experience

My father was resident for a week and a half of respite at the Ruddington Retirement Village, part of the Balmore complex. He had a great experience, the staff couldn't have done more and the facilities and his room were very comfortable and extremely clean. He also enjoyed the food and drink, even a little party with dancing. As a family, we found the staff gave useful feedback, were easy to communicate with and his stay was a great success.

Reply from Lynn Jewell, Operations Manager at Balmore Country House Nursing Home

Thank you so much for your kind words. Your father was a pleasure to spend time with.

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Review from Christine C (Sister of Resident) published on 14 August 2023 Submitted via Postal Card
Overall Experience
The family and myself are happy and satisfied with the care my sister is receiving at the Balmore Country House Nursing Home. The staff are very kind, caring and helpful.

Unfortunately, my sister is not able to make and meaningful contribution regarding her care as, due to her Alzheimer's, she is no longer able to make her views known. However, she does seem to be content, settled and accepting of the situation she is in.

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Review from S L (Husband of Resident) published on 13 July 2023 Submitted via Website
Overall Experience
My wife suffered a stroke which significantly affected her cognitive functioning. As a result, after a long stay in the hospital, she was transferred to Balmore Country House after I had conducted quite extensive research as to the most suitable nursing home in which to place her.
I visited her on a regular and frequent basis and during her three-month stay there I observed how the staff dealing with all aspects of her care were not only professional and diligent in the ways in which they cared for her but also kind and personally involved in doing so.
As she came to her end they showed the greatest compassion to both her and my family and looked after us in a very loving way. They did not have to do that.

Advice - read between the lines of the CQC reports. I decided that Balmore’s “good” was better for my wife than the “excellent” awarded to other perhaps more institutional places in Nottingham.

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Review from Sandra S (Daughter of Resident) published on 27 May 2023 Submitted via Website
Overall Experience
My mother and father who were both suffering from dementia were very well cared for and the staff are all very friendly. I was made to feel welcome whenever I visited and my parents were very happy in the care home. They had rooms opposite each other and we were able to sit together in Mum's room and watch television if they wanted to be alone. They also took part in activities organised by the staff.
My mother also had Parkinson's disease and the staff encouraged her and my father to sit out in the beautiful garden in fine weather.

As their health deteriorated more care was given and they had regular visits from the doctor. I would recommend this home to anyone looking for care for their relative.

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Review from C K (Daughter of Resident) published on 21 April 2023 Submitted via Postal Card
Overall Experience

The home is a quiet, calm and friendly environment. The staff are capable, professional and skilled at their jobs. All the staff I have encountered have been patient, polite and caring. My mum has been a resident for 16 months and the turnover of staff has been low meaning staff know Mum's likes and dislikes well and take care to chat with her while they carry on their jobs.

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Review from D R (Granddaughter of Resident) published on 16 January 2023 Submitted via Website
Overall Experience

My granma was admitted to Balmore Country Nursing Home in June 2022 (against our wishes) as she needed to be kept off her back due to a pressure sore. She wasn't kept off her back at all she was flat on her back the whole time. When I questioned a staff member about this I was told she was 'on a tilt'. She wasn't 'on a tilt ' I have pictures. My daughter and her partner visited the Saturday night and whilst they were there my granma was being sick. It took 20 minutes to find somebody to come to my grandma's aid. She was on her back and if my daughter hadn't been there she could've choked. She died in the early hours of Sunday.

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Review from Kim H (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card
Overall Experience

My dad and family received the level of care and support we had hoped for. Communication with the administrative staff and nurses was very good, even during Covid lockdowns. End of life care was excellent and Dad was comfortable and calm. Real effort went into out and indoor activities and entertainment.

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Review from Mary B (Wife of Resident) published on 26 July 2022 Submitted via Postal Card
Overall Experience

I think all the staff are wonderful, and nothing is too much trouble. My husband is very well cared for. I am very happy with everything.

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Review from G K (Husband of Resident) published on 13 July 2022 Submitted via Postal Card
Overall Experience

We have no complaints at all after ten months and are more than satisfied with all aspects of the care my wife is receiving.

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Review from Chris C (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

Lovely, hard-working, caring staff. Rooms are very basic. Intrusive residents are dealt with, but consequently, belongings go missing. Mum has spent huge money living there for three-plus years, and the extensions look wonderful. Wheelchairs need maintaining and cleaning more frequently. Overall, staff work with challenging, heavy workload residents. Thank you all.

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Review from A S (Son of Resident) published on 13 June 2022 Submitted via Website
Overall Experience
My mother has been a resident of this care home for a little under a year and while the care started out as adequate it has declined considerably over recent months. Clearly, staffing issues are a major problem as there is never enough staff to cope with demand. Dementia patients are left to wander around unsupervised, call buzzers remain unanswered sometimes for hours at a time. In reality, this means Mum can spend as much as 18 hours confined to her bed as she requires assistance to get up. She is put to bed sometimes at 4.30pm in the afternoon. I believe this is a benefit to the care home staff and not my mothers well being. Recently clothing and personal items have started to go missing from Mum’s room and although this has been raised numerous times with the manager, she shows very little concern or ability to be able to deal with the problem.

I could not in all honesty recommend the Balmore Country House as a place to put your loved one if you want them to have reasonable care.

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Review from W R (Daughter of Resident) published on 17 November 2021 Submitted via Postal Card
Overall Experience

Lovely, friendly, helpful and caring. My only problem is the telephones living abroad this is my only way of communication and I have difficulty in getting through and speaking to my mother.

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Review from T G (Granddaughter of Resident) published on 12 November 2021 Submitted via Postal Card
Overall Experience
Staff were all lovely - very caring, polite and helpful. Nothing was too much trouble.

They were always willing to talk about any concerns. Even though my relative is finding a change of home confusing. I feel happy that she is in very good hands well treated and respected. I'm sure it will soon feel like home.

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Review from R G (Son of Resident) published on 9 November 2021 Submitted via Postal Card
Overall Experience
A caring and conscientious staff, and professional manager.
I was impressed by the level of cleanliness and the staff were most helpful in enabling my mother to adjust to her new setting.
Visiting and Covid testing routine ensures the home is Covid free.

The home is in an attractive rural setting with well laid out lawns and gardens.

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Review from J S (Daughter-in-law of Resident) published on 25 August 2021 Submitted via Postal Card
Overall Experience

As a nurse myself, I have been very happy with the care being given by the staff in this care home. My mother-in-law says that all the staff are nice and very caring towards her. She has a very pleasant room leading into a garden area. Her appetite is poor and the staff always try to find suitable food to tempt her to eat. The home is also very clean. Overall I feel very happy to recommend this home.

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Review from I H (Son of Resident) published on 6 May 2021 Submitted via Postal Card
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The staff have always been helpful. Care appears good from what I have been able to observe during COVID restricted visits.

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Review from Julie B (Daughter of Resident) published on 17 April 2021 Submitted via Postal Card
Overall Experience

Always kind and caring to my parents.

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Review from K M (Son of Resident) published on 15 April 2021 Submitted via Postal Card
Overall Experience

In this difficult (COVID) time the staff have been very attentive, professional and caring in settling in a new resident. I have no concerns over their care of my very elderly mother.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about Balmore Country House Nursing Home

What types of Care is Balmore Country House Nursing Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Balmore Country House Nursing Home have?

There are 76 Single Rooms.

What are the Facilities & Services at Balmore Country House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Balmore Country House Nursing Home to the centre of Nottingham?

4.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Balmore Country House Nursing Home to verify any information. View our terms and conditions. Balmore Country House Nursing Home has an Enhanced Service -more info.