Berry Hill Park Care Home

Berry Hill Lane, Mansfield NG18 4JR
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9.7 105 Reviews
  • Berry Hill Park Care Home, Mansfield
Situated in Mansfield, Nottinghamshire, Berry Hill Park Care Home is a friendly and comfortable purpose-built care home with 59 beds, which offers residential, nursing and dementia care to older people.

At Berry Hill Park, the care team go above and beyond to make sure the home is a happy place to live for every resident. Led by a kind and experienced home manager, respect, dignity and empowerment underpins everything they do.

By getting to know each individual, the team encourage every resident to take an active part in life at the home, and there genuinely is something to suit each person's interests. Whether it be engaging with the activities programme, from baking to gardening, visiting the on site salon for some pampering, or relaxing in the landscaped gardens, each day offers something to look forward to.

For residents who wish to get involved with the wider community, the team also organise events with local schools, charities and businesses in the area, making it possible to stay connected with the Mansfield neighbourhood.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1166
  • Self-Funded Residential Dementia Care: from £1283
  • Self-Funded Nursing Care: from £1437
  • Self-Funded Nursing Dementia Care: from £1612
  • RESPITE Self-Funded Residential Care: from £1283
  • RESPITE Self-Funded Residential Dementia Care: from £1411
  • RESPITE Self-Funded Nursing Care: from £1583
  • RESPITE Self-Funded Nursing Dementia Care: from £1776

These prices are only a guideline, please contact Berry Hill Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Tara Spencer (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (66)

Berry Hill Park Care Home Reviews (105)

Total of 105, showing 1-20
9.7

Berry Hill Park Care Home has a Review Score of 9.7 (9.749) out of 10, based on 15 reviews in the last 2 years. Over all time Berry Hill Park Care Home has 105 reviews.

Overall Experience

  • 73
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Overall Experience  Overall Experience 5.0 out of 5

We had a little party for dad's 88th birthday at Berry Hill Park Care Home. The staff were amazing, helping us to plan and cater for a small family group, and supporting us by making a delicious birthday cake and decorating the room. Nothing was too much trouble, and we had a lovely time celebrating
with dad. We very much appreciated the care and attention to detail provided by the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Almost a year ago we were struggling to find a nursing home for my Husband who is under 65 and has complex dementia care needs. The management at Berry Hill did everything they could to support him and the family with a smooth transfer from his other dementia care home. Since then he has been looked
after incredibly well despite the challenging demands and needs required for his care. All of the staff at the home are very friendly and helpful - some of which have been there a long time and love working at the home. It is very much a family orientated environment with plenty of activities which are differentiated for those in their care. The food is wonderful! There is a good variety each day and the quality of the menus and food is second to none. My Husband is treated with the respect he deserves for someone younger in a care home and his dignity is protected at all times. The management are easily accessible and always happy to chat and review any care needs.

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Overall Experience  Overall Experience 5.0 out of 5

Berry hill care home is absolutely amazing I wouldn't want anymore more for my dad they look after him through his highs and lows and cater to whatever his needs may be day to day. Each and every member of staff is welcoming kind and friendly never feel like I'm putting g them out when asking for anything.
Overall an amazing care home and would recommend to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

My mother came in to care with Berry Hill in November last year with dementia, they look after her so well sorting all her needs and keeping me informed on everything.

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Overall Experience  Overall Experience 5.0 out of 5

Mother Spent her last 10 months in Berry Hill Park Care Home. Throughout her stay she was treated with respect by every member of staff, the care she received was excellent. The meal times were something she always looked forward to. The staff encouraged her to join in with the numerous organised activities
enabling her to revisit her gardening dancing and cake making skills. The in house Hairdresser and the visits from the chiropodist also made life easier. Thanks to all the staff at Berry Hill Park Care Home mother regained her dignity. The staff not only had time for my mother they also had time for all the family.


Thank you for everything you did

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Overall Experience  Overall Experience 5.0 out of 5

I've been in Berry Hill Park Care Home for 3 months now and I have been welcomed and cared for by all the lovely hardworking staff. Nothing is too much trouble. Everyone is fantastic from management to laundry and domestic staff. The bedroom has views overlooking the gardens and I have my own toilet
and sink with bathrooms close by. The food is very good and I get to enjoy a beer, which is a plus. There are many activities and I am in gardening club. I would highly recommend Berry Hill.

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Overall Experience  Overall Experience 5.0 out of 5

Berry Hill Park Care Home is amazing. It is superbly run. All the staff are caring, hardworking and nothing is too much trouble. The food is excellent and the variety brilliant. The home is spotlessly clean with the cleaners constantly up and down the corridors, always chatting and assisting residents.
The management is brilliant and are constantly keeping us in the loop of what's happening. Overall, a brilliant place to be. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

I visit my wife weekly. She has acute dementia so I have no cognisense with her.
Overall, I feel the staff try to look after her which I appreciate. I also understand the difficulty in running a 24-hour business and consider that the home is run competently.

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Overall Experience  Overall Experience 5.0 out of 5

From the first time I stepped into Berry Hill Park Care home, I knew it was the right place for Dad. The staff are just so caring and I have to use the word amazing. They have his best interests at heart. He likes the food and has his own room. I cannot thank them all enough, they are all worth their
weight in gold.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum was admitted to Berry Hill and sadly recently passed away in the home. Throughout Mum's care, each and every member of the team strived to deliver care in a compassionate, efficient manner.
For anyone looking for a caring environment for their elderly relative, I would certainly have no hesitation
recommending Berry Hill as an outstanding home. The staff also took the time to speak to us as a family especially after Mum had passed away.

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Overall Experience  Overall Experience 4.0 out of 5

My husband came here from being very poorly in hospital. The staff were very welcoming, caring and friendly.
In particular, I would like to mention the food. At first, he was having a pureed diet, each item was individually pureed and had lost no taste in the process. Now on a soft and bitesize diet
and again it is very tasty, varied and presented well. Have to say compliments to the cooks who do a sterling job and really care.
I do think there should be more staff, the lack of is particularly noticeable at the weekends. My husband had been in two other care homes on respite and I have to say they were the same so not just Berry Hill. The staff never seem to stop it is just that there is not enough of them. If they are doing personal care they can't just respond to other requests.
On balance, my family and I are very happy with the care and support from all the staff. They certainly earn every penny doing a job that at times is very difficult. It is much appreciated.

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Overall Experience  Overall Experience 3.0 out of 5

I support the staff working here as the company provides a minimum of people to do a difficult job. The company needs to address staffing levels and be a little less profit-making rather than care-delivering.
I do find it inexcusable that medication patches are left on a patient for a number of days
rather than a daily swap. This causes the patient to have a red and sore rash that needs treating. There is no apology for poor care of this type, I consider it negligence.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Berry Hill Park Care Home

Thank you for your review, we appreciate all feedback as it helps us to make improvements where required. We are sorry that you have had cause for concern. We sincerely apologise and assure you this is now monitored very closely; systems and processes are in place to prevent a re-occurrence. We would like to take this opportunity to reassure you that we take all concerns seriously and use all lessons learnt to further enhance the quality of care we deliver at Berry Hill Park.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been treated with dignity and respect. All staff are very pleasant and nothing too much trouble. They have been fantastic with me as well as Mum. My mum has been happy coming to this home. I would highly recommend. The meals are excellent.

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Overall Experience  Overall Experience 5.0 out of 5

On my mum’s first day experience in a care home, the staff, without exception, couldn’t have made Mum and her family more welcome. Early days for sure but Mum loves her room, has already met some lovely residents and the staff have been so kind to ensure she has a lovely first day. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

I have visited on numerous times and all the staff are very caring and friendly but came to the summer fete and didn’t find it very well organised and the weather obviously didn’t help, the singer was nowhere as good as the gentleman they had entertaining for the pride party, you couldn’t hear her,
the pride party was so much better. Also, I didn’t think there was enough seating outside or many flowers to look at after struggling to get my mum and auntie outside to have some fresh air.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Berry Hill Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your comments on our staff team who work hard to deliver kind, quality care. We are sorry you feel the booked entertainment was not to our usual standard, this will be shared with our well-being coordinator to relay this to the entertainer.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent home, absolutely spotlessly clean. Fantastic staff, very caring and compassionate, could not ask for better care for my grandad. Nothing is ever too much trouble, and the staff really take the time to get to know the residents and cater for all their needs.
The manager is always on hand and
you really get a sense that not only she but all her staff truly enjoy their jobs and caring for people. Cannot recommend enough.

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Overall Experience  Overall Experience 5.0 out of 5

Very clean, caring, helpful and polite at all times. Nothing is too much trouble for the staff.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say how wonderful this home and all its staff are. My father sadly passed away here in January and the staff could not have been more helpful and supportive both to my father and my family. Nothing was too much trouble and they went above and beyond to make sure my father and our family
were looked after in those final days. Thank you for everything you did and how you continue to look after my mum. I have no doubt my mum is in the best care home.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the fantastic care my father received while he had end of life care. He was there from April until September where he sadly passed away all the staff were kind and well organised thank you very much.

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Overall Experience  Overall Experience 5.0 out of 5

My father len was only in for a short period, but the care and support he had was second to none. In his final hours, myself and my daughter were supported by an amazing member of staff. Nothing was too much trouble she tended to our dad with love care and compassion as well as making sure we were both
ok. She is an absolute credit to your care home also other staff who made sure we were ok and brought us drinks and constantly asking if she could get us anything to eat. All the staff are amazing the nurse, you all are complete diamonds and you should be very proud to have them as part of your team. After my dad passed the compassion was still there they rang us at home to see if we was ok. We as a family will be forever grateful love to you all.

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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Berry Hill Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Berry Hill Park Care Home is calculated as follows: ( (138 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 171 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Berry Hill Park Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (19)

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Meet the Team (1)

Tara

Tara Spencer

Job Title: Home Manager

Introducing Tara Spencer
Home Manager at Berry Hill Park care home, Mansfield


What does ‘kindness’ mean to you?


“Kind care to me means going above and beyond to deliver person-centred care and treating our residents with love, dignity and respect. It’s sometimes the little things we do that demonstrate kind care.”


As a Registered Nurse, Tara has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents:


“I am passionate about elderly care and feel privileged to be a part of someone's life, to make a difference, and to drive high standards of care.”


Having joined HC-One in June 2024, Tara closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Tara remarked:


“My favourite thing about being a Home Manager is getting to build relationships with residents and families and supporting my team to be the best they can be.”


Tara’s name badge says, ‘I am a proud mummy’, which she says is because:


“I am very proud of all of my children; they are something that is very important to me. My biggest achievement has been raising my family, they make me happy every single day of my life.”


Outside of work, Tara enjoys spending time with her family and visiting her parents, who have recently moved to Cornwall.


If you would like to find out more about Berry Hill Park care home, Tara would be delighted to have an informal discussion with you to answer any questions and provide further information.

Frequently Asked Questions about Berry Hill Park Care Home

What types of Care is Berry Hill Park Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Berry Hill Park Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Berry Hill Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Berry Hill Park Care Home to the centre of Mansfield?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Berry Hill Park Care Home to verify any information. View our terms and conditions. Berry Hill Park Care Home has an Enhanced Service - more info.