Barchester Forest Hill Care Home

Forest Hill Park, Worksop S81 0NZ
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9.8 37 Reviews
  • Barchester Forest Hill Care Home, Worksop
Barchester Forest Hill Care Home is a custom-built home located close to Clumber Park and Thoresby Hall. Forest Hill is only two miles from Worksop town centre and the A1 and M1 are nearby, as are Doncaster, Sheffield and Rotherham.

The home provides first-class, 24-hour nursing care for people living with dementia in the Memory Lane Community, as well as support for adults living with mental health needs and associated challenges in the Portland Suite.

The aim is to offer a therapeutic environment utilising recovery models to support individuals' mental well-being. A dedicated team delivers first class person-centred care, giving people a quality of support that is unique and innovative, while ensuring individuals remain in control of their lives.

Emphasis is placed on enhancing well-being through relationship-centred support and providing an enriching day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Georgina Jackson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (55)

Barchester Forest Hill Care Home Reviews (37)

9.8

Barchester Forest Hill Care Home has a Review Score of 9.8 (9.764) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Forest Hill Care Home has 37 reviews.

Overall Experience
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Date Published
  • 37
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Reviewer Connection to Barchester Forest Hill Care Home
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Total of 37, showing 1-20
Review from Denise C (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the team within the home are fantastic. My mum has come on leaps and bounds since becoming a resident. She enjoys all the activities that are held both on site and also the visits out. Mum recently went out to a farm. The carers sent me a video of my mum having a cuppa and a scone. The smile from
my mum said it all. Highly recommended.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your comments, I will be sure to pass these to the team.

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Review from J G (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was moved here 3 weeks ago. She has previously been a resident at 2 other care homes.
As a family we are so happy with the care mum is receiving.
All the staff from admin, reception, manager, carers, nurses and the catering manager have ensured mum is welcomed and look after fantastically. The
activities team are brilliant and mum has even but out on a trip. Communication between the team appears excellent.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your comments, I will be sure to pass them onto the team.

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Review from Polly W (Granddaughter of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad is very happy and well cared for.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments, I will pass these onto the team.

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Review from P S (Wife of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in the home from September 2024, and all the services they provide is excellent. I am completely happy with all the care they provide. They go over and above every day.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your kind comments - I will pass these onto the team.

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Review from Heidi W (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fab staff, they cant do enough for the residents and family members. The food choices and standards are excellent. The units are always clean to a high standard, if you require anything for the bedrooms they sort it, from heaters to putting up pictures. The grounds are well kept with enclosed garden
areas. There is lots of daily activities, BBQ's, Christmas Fayres, live music, hair salon, foot care.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your comments, I will be sure pass them onto the team

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Review from James C (Husband of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers at Forest Hill range from the very good to the excellent and there are many of these! There is a real family atmosphere here with all staff - domestic, kitchen, maintenance, reception etc. contributing. One-to-one relationships with all residents are both genuine and realistic. Within their
busy schedules all staff, find time for residents and family/visitors. My wife loves the food and really enjoys the regular animal visits. Forest Hill is now her home. P.S. Of the many excellent carers some are outstanding.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your kind comments - I will be sure to pass these onto the team.

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Review from L B (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy my mum is being cared for at this home. The staff are lovely, patient and friendly. The food is amazing with lots of variety. The rooms are clean and fresh. They have fun days, activities and entertainment. My mum is content and in excellent care.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your review L, I will be sure to pass on your comments to the team.

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Review from S R (Great-Nephew of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time I have visited my great auntie she appears to be well cared for. She's taking part in more activities than she did in her previous care home. It's nice to be able to visit her in a nice environment where we all feel comfortable.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments, I will be sure to pass them on to the team.

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Review from Craig S (Son-in-law of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law, who has Alzheimer's, has been a resident for two years now and we are extremely happy with the care offered. The staff are very professional and will work with you if you have any ideas to help the residents live a comfortable safe life. The nursing home doesn't smell of that usual
nursing home smell that normally blows your head off like you would see in different establishments in the Worksop area. We took time looking around different nursing homes but instantly fell in love with Barchester Forest Hill Care Home! We based our decisions on would we live here if we had to and it was a massive yes. We can definitely relax at home knowing our family member is safe and well cared for.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments which I will gladly share with the team.

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Review from Linda H (Daughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for quite a while now, she is very well cared for. The staff are lovely, the food is amazing, they seem to have lots of activities for the residents and go on trips out when possible. I don't think we could find a better place for Mum to be cared for.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your comments, I will ensure to pass them on to the team.

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Review from A H (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has Parkinson's and Lewy body dementia. She has been a resident at Barchester Forest Hill Care Home since August 2022. I visit her three-four times a week. The home is very well-run, all the staff, from the management down, are approachable at any time to answer your questions and address any
concerns. Meetings are held quarterly for family to attend.
Everywhere is constantly cleaned, clothing is washed daily. The meals are cooked on the premises and are tasty and nutritional. The nurses and carers are very good and they interact with the patients in a lovely way. The activities are varied and so, something will appeal to everyone. The two maintenance guys keep everything working and the gardens and interior looking great.
The home is decorated beautifully for Christmas.
My dad and I looked after my mum at home for as long as we could. Now we can visit and still look after her but all the help we need is on hand immediately and that is such a relief. Thank you to all.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments, I will be sure to pass them onto the staff team.

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Review from J W (Daughter of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent 4 weeks at Forest Hill Care Home before he died. As a nurse, it is difficult to hand over the care of someone you love to others, but I can honestly say I felt confident and happy with the care and attention he received.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments, I will be sure to pass them on to the staff team.

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Review from D R (Friend of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always extremely clean, the staff are very helpful and polite.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments, I will ensure I pass this on to the whole team.

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Review from W R (Son of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been visiting my mother in the care home weekly for over eight months now, I can't believe how happy she is and so settled.
The staff, from top management to cleaner, are all so polite, professional and most of all, caring.
I and my siblings would like to say a big thank you.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your kind comments. I will ensure these are shared with the whole team.

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Review from Estelle A (Daughter of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fantastic, everyone is caring and friendly.
Dad seems happy.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments, I will ensure that I share your comments with the team.

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  • Care / Support
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Review from A R (Wife of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Christmas Day was lovely and the lunch was excellent.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments. We will be sure to pass these on to the team.

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Review from S R (Wife of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff very friendly and they all say 'hello' which I think is nice. And clean.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your review. I will pass on your comments to the staff team caring for your relative.

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Review from E J (Wife of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Barchester Forest Hill Care Home since 1st November 2023. We had issues with his previous care home.
My husband has settled really well and i feel he is being treated with dignity and care. I can see an improvement with his mood. His Parkinson's and dementia are progressing.
The staff listen to my concerns regarding weight loss. He has been seen by the doctor within a few days. I feel so much happier knowing he is being cared for and when I phone I am always reassured.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your comments, I will ensure I pass these on to the team caring for your husband.

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Review from Beverley F (Daughter of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful mum was admitted to this wonderful care home with terminal lung cancer earlier this week. The level of care and kindness from every single member of staff is absolutely amazing. My mum won't be here for much longer but I am finding comfort knowing she is comfortable and in no pain. I recommend
this lovely home for anyone who is looking for somewhere to look after themselves or a loved one. Thank you so much.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you for your lovely comments. As a staff team, we are proud to support your mum during this time of her life. I look forward to sharing with the staff team how valued you feel they are.

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Review from Mary C (Wife of Resident) published on 20 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Forest Hill has a wonderful team of people, they are looking after my husband who has been extremely poorly with the best care he could get. Each day I can see his improvement. Forest Hill is everything a home should be, excellent, in all they are doing for my husband.
Reply from Georgina Jackson, General Manager at Barchester Forest Hill Care Home

Thank you so much for your review, I will be pleased to share your opinion with the staff team.

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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for Barchester Forest Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.764 for Barchester Forest Hill Care Home is calculated as follows: ( (180 Excellents x 5) + (37 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 225 Ratings = 4.764
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Forest Hill Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

Georgina

Georgina Jackson

Job Title: General Manager

Welcome to Forest Hill, my name is Georgina Jackson and I am the General Manager here at the home.

Frequently Asked Questions about Barchester Forest Hill Care Home

What types of Care is Barchester Forest Hill Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Forest Hill Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Barchester Forest Hill Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Barchester Forest Hill Care Home to the centre of Worksop?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Forest Hill Care Home to verify any information. View our terms and conditions. Barchester Forest Hill Care Home has an Enhanced Service - more info.