Barchester Forest Hill Care Home

Forest Hill Park, Worksop S81 0NZ
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9.7 41 Reviews
  • Barchester Forest Hill Care Home, Worksop
Barchester Forest Hill Care Home is a custom-built home located close to Clumber Park and Thoresby Hall. Forest Hill is only two miles from Worksop town centre and the A1 and M1 are nearby, as are Doncaster, Sheffield and Rotherham.

The home provides first-class, 24-hour nursing care for people living with dementia in the Memory Lane Community, as well as support for adults living with mental health needs and associated challenges in the Portland Suite.

The aim is to offer a therapeutic environment utilising recovery models to support individuals' mental well-being. A dedicated team delivers first class person-centred care, giving people a quality of support that is unique and innovative, while ensuring individuals remain in control of their lives.

Emphasis is placed on enhancing well-being through relationship-centred support and providing an enriching day.
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Care Provided by Barchester Forest Hill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

Contact Barchester Forest Hill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Forest Hill Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Georgina Jackson (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (55)

Barchester Forest Hill Care Home Reviews (41)

9.7

Barchester Forest Hill Care Home has a Review Score of 9.7 (9.741) out of 10, based on 15 reviews in the last 2 years.
Over all time Barchester Forest Hill Care Home has 41 reviews.

Overall Experience
  • 33
  • 7
  • 0
  • 0
  • 1
Date Published
  • 41
  • 3
  • 11
  • 15
  • 26
Reviewer Connection to Barchester Forest Hill Care Home
  • 19
  • 9
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from John G (Relative of Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is a priority which is excellent. Staff and management are also excellent. I would have no hesitation in recommending Barchester Forest Hill to family and friends.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Barchester Forest Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Barchester Forest Hill Care Home is calculated as follows: ( (155 Excellents x 5) + (24 Goods x 4) ) ÷ 179 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Barchester Forest Hill Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 May 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Georgina

Georgina Jackson

Job Title: General Manager

Welcome to Forest Hill, my name is Georgina Jackson and I am the General Manager here at the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Forest Hill Care Home to verify any information. View our terms and conditions. Barchester Forest Hill Care Home has an Enhanced Service - more info.