Nottingham Brain Injury and Neurological Care Centre

Hankin Street, Hucknall, Nottingham NG15 7RR
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1 Review
  • Nottingham Brain Injury and Neurological Care Centre, Nottingham
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 71 Service Users

Primary Care Categories

  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

Good to Know

Owner

  • Nottingham Brain Injury and Neurological Care Centre

Person in charge

  • Katleho Soetsane (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Room Information

  • Single Rooms (71)
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Nottingham Brain Injury and Neurological Care Centre Reviews (1)

Over all time Nottingham Brain Injury and Neurological Care Centre has 1 review.

Overall Experience

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Date Published

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Review from Tracey B (Mother of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would not recommend this home to anybody. They have no time for the residents or visitors. It smells of urine, beds are never made, residents are unkempt, ie. sitting in the lounge with toothpaste everywhere. Towels are tatty, rooms are not clean to the standard they should be.

Reply from Kelly Cox, Service Manager at Nottingham Brain Injury and Neurological Care Centre

Thank you for your review, however, it is disappointing you feel this way. Our team have worked especially hard throughout the challenges of the COVID-19 pandemic to protect vulnerable patients. As a result of the pandemic, we have been unable to receive visitors since 15th March this year. Throughout this time we have continued to provide the highest standards of care and cleanliness for everyone. Our latest CQC inspection has us rated ‘Good’ overall as well as for being Safe, Effective, Caring, Responsive and Well-Led. CQC inspections take into account the views of patients and their families to provide an impartial reflection of the quality of our service, though we are always striving to improve even further. I would welcome the opportunity to discuss your views so we can continue to provide the best possible care to our patients. Please do not hesitate to contact me directly at 0115 968 0202

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Nottingham Brain Injury and Neurological Care Centre

What types of Care is Nottingham Brain Injury and Neurological Care Centre registered for?

Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nottingham Brain Injury and Neurological Care Centre have?

There are 71 Single Rooms.

How far is Nottingham Brain Injury and Neurological Care Centre to the centre of Nottingham?

5.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nottingham Brain Injury and Neurological Care Centre to verify any information. View our terms and conditions. Nottingham Brain Injury and Neurological Care Centre has an Basic Service - more info.