Red Rose Care Community

32 Brockton Avenue, Farndon, Newark-on-Trent NG24 4TH
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9.8 46 Reviews
  • Red Rose Care Community, Newark-on-Trent
Red Rose Care Community is a truly charming, home-from-home purpose-built Care Home located in Farndon, which is South-West of the historic market town of Newark on Trent, Nottinghamshire. Red Rose employs a dedicated team who are experienced in many forms of provision, which include long-term residential care, short and long-term respite, dementia care and palliative care.

As part of the Red Homes family, Red Rose embodies its founders’ ethos of delivering exceptional, personalised, quality care to their residents and support to their families. The consistency of care is led by the manager Diane Watson, Deputy Karen Borland and the Heads of Department who all work closely with the local surgery, and community teams to provide this care and support.

Staff are well-qualified and experienced in the challenges of mental health, adhering to care packages that suit each individual user, with needs fully assessed prior to admission. The home offers inclusive, purposeful, and exciting lifestyle and activity choices including music, dancing, gardening and crafts. The activities co-ordinator creates a rich timetable for the week, whilst the cook prepares nutritious meals and snacks, tailored to individual residents' dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1350
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • Self-Funded Nursing Care: £1350 – £1480
  • Self-Funded Nursing Dementia Care: £1350 – £1480
  • RESPITE Self-Funded Residential Care: £1250 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Nursing Care: £1350 – £1480
  • RESPITE Self-Funded Nursing Dementia Care: £1350 – £1480

Daycare rates £90.00 per day

These prices are only a guideline, please contact Red Rose Care Community to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Joanne Brown (Manager)

Local Authority / Social Services

Admission Criteria

  • Male and Female
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (33)

Visiting

  • Open 24/7 for visiting

Parking

  • Ample parking space at the front of the building

Red Rose Care Community Reviews (46)

9.8

Red Rose Care Community has a Review Score of 9.8 (9.763) out of 10, based on 13 reviews in the last 2 years.
Over all time Red Rose Care Community has 46 reviews.

Overall Experience
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Date Published
  • 46
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  • 13
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Reviewer Connection to Red Rose Care Community
  • 19
  • 6
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  • 3
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  • 2
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Total of 46, showing 21-40
Review from Sandra C (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went to Red Rose for the last 3 months of her life. She was looked after with care and kindness. We would highly recommend Red Rose and all their staff. The home is very clean, with lovely rooms and friendly staff. We were made very welcome when visiting mum and saw for ourselves the care that everyone
had for the residents. We as a family cannot thank all the staff at Red Rose enough.
Reply from Amie Blockley, Account Executive - Papillon at Red Rose Care Community

Thank you for sharing your thoughts with us, these have been shared with the staff team. We wish you and your family all the best for the future.

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Review from Andrea R (Daughter of Resident) published on 22 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently passed away but the care she received from all the staff at Red Rose Care Home in Farndon was truly amazing they work so hard to make sure all the residents and my mum are cared for with dignity and kindness the cleanliness of the home is marvellous I will be forever thankful for the
care she received.
Reply from Roger Daniel, Director at Red Rose Care Community

'Amazing' is a powerful adjective, but there are so many amazing people in the caring profession, and in particular at Red Rose.
Thank you so much for your kind words, which I will pass on to the staff who cared for your mother.

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Review from Kerry B (Granddaughter of Resident) published on 5 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always greeted with a smile when we arrive, the staff are brilliant with my nana keeping her calm and supported with activities. The home is always clean. Love catching up with what they do with the monthly news letter and updates on Facebook.
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Review from Jenny B (Daughter of Resident) published on 13 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into the home on the dementia care part of the building at Farndon back in 2021. My mum has Alzheimer's disease and with her being a strong character, we thought the transition to residential care would be a struggle for her and the care team. She very quickly settled in, and found her
singing voice and her wicked sense of humour too.


She still resides there, she is settled and thinks of the staff as family.


I have to commend the staff and management. Everyone involved with the care of my mum, are switched on, engaged, empathetic and passionate. They truly care for her and are very supportive of the family.


The home is spotlessly clean, and the food is well balanced and cooked on site.


There is a laundry in situ ran by a team. Mum's clothes are clean and fresh and that gives incredible peace of mind.


Mum is in the best place possible and we are incredibly blessed to have this all on our doorstep.


Thank you Red Rose from the bottom of my heart

Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for such a lovely review. We do hope that your mum continues to enjoy her time with us.

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Review from Maureen H (Respite Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been on a respite break for five weeks. I have nothing but praise for every aspect of his care. From being admitted to the present day nothing has been too much trouble for the staff. He had a lovely welcome and settled quickly despite a hiccup with his health. He is well looked after
and supported, the nursing team are very kind and emphatic. He alongside the other residents are treated with respect and the care is person-centred. The home is very clean, the staff appear to be happy, work as a team and the management team are very proactive and responsive. The food is home-cooked and healthy, and all his laundry needs are met with the laundry in situ.
I am extremely grateful for all the support I have received at this emotional time. A million heartbeats of love to you all.
Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for taking the time to complete your review of Red Rose Care Community. It means a great deal to the management and staff at the home to receive such lovely comments.

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Review from Peter D (Son of Resident) published on 8 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Red Rose Care Community in March last year. The care since this time has been thoughtful, professional, and very friendly towards her. This was during the difficult times of the Covid pandemic. I cannot thank them enough. Her recent fall and hospitalisation has proved difficult
for her but I am sure that on her return to the home she will make great strides again.
Reply from Roger Daniel, Director at Red Rose Care Community

Thank you for taking the time to complete this review. We will continue to do our very best to ensure your mother, and all our other residents, are looked after with care, compassion and commitment.

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Review from Lesley B (Daughter of Resident) published on 16 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went to Red Rose as respite and is continuing to reside there. I couldn't thank the staff or management for their help, support, and guidance at this difficult time.
Thank you Red Rose for your continued support to myself and my family.
Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for taking the time to complete a review for Red Rose.

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Review from Elizabeth G (Wife of Resident) published on 9 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not fault this care home.
They care for my husband, they provide very good care and so spot on trying to understand him and he seems to be settling in fine.
Reply from Roger Daniel, Director at Red Rose Care Community

Thank you for taking the time post a review.
Your comments have been passed on to the manager and staff at Red Rose.
I promise you every positive word means a huge amount to our loyal and committed staff.

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Review from Anthony M (Husband of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all the staff to be caring, considerate and friendly and they treat my wife like a family member. I have nothing but praise and respect for them.
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Review from Carol T (Daughter of Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always welcoming and friendly and treat my mother with respect. The care she receives is excellent and many of the staff go the extra mile. I am happy that my mother is in such a good nursing home and that she is well cared for.
Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for taking the time to complete a review. These are so valuable to reassure other families that the home is a good home and their partners/parents/loved ones are safe and well cared for. I should also mention the boost to staff morale when their hard and caring work is recognised. Thank you again.

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Review from Peter D (Son of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are supportive, helpful and caring. Requests are responded to promptly and professionally. The home is kept clean and tidy with a good choice of nourishing food.
Reply from Roger Daniel, Director at Red Rose Care Community

Thank you for taking the time to complete this review.

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Review from Andrew T (Son-in-law of Resident) published on 13 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Once my father-in-law settled into Red Rose, he was treated by the teams of carers as a family member. His requirements and wishes were acted with kindness and professionalism, and the monitoring of his health was discretely accomplished. The building and surrounds are bright and clean, and whenever
it is possible, all residents are encouraged to use all facilities and interact, if they wish. There is never any pressure placed on the residents. Red Rose is like a quality hotel, food and accommodation, very good, with the addition of a superb team of carers.
Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for your kind words and for taking the time to complete a review. It is hugely satisfying for staff to be able to read such a lovely and positive review.
Thank you again.

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Review from Jill S (Daughter of Resident) published on 21 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just a big thank you to all the staff at Red Rose Newark. My mum, aged 95 years, enjoyed a very healthy life with no major issues. Unfortunately, she had to go into a nursing home for the last two weeks of her life because of a stroke. I can honestly say all the staff we met were fantastic, caring,
friendly and helpful and in my opinion, we definitely chose the right home. I already have and will recommend Red Rose to anyone. Thank you.
Reply from Roger Daniel, Director at Red Rose Care Community

Dear JS,
Thank you so much for taking the time to publish your thoughts and comments. It means a huge amount to the staff to be recognised for the wonderful work that they do.
These have been incredibly challenging two-three months and I am so proud of the team at Red Rose that they have continued to provide excellent care and support for our clients and their families.

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Review from Laurence S (Friend of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
An old gentleman of 91 years of age, who I have known for almost 50 years was admitted in August 2019, I have visited two or three times a week until the current worldwide Coronavirus epidemic. On each and every occasion, I have always found the staff most caring and very helpful, a first-class caring
service, what else could one wish for. Excellent in every respect.
Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for taking the time to write on Carehome.co.uk. This feedback is invaluable both for managers, staff and of course for other families who would wish to consider Red Rose Care Community to care for their loved ones.
Staff are doing an incredible job at the care home, working round the clock to ensure the environment is safe whilst remaining fun and friendly for our residents.
Thank you again for recommending us.

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Review from J H (Respite Resident) published on 27 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife stayed in Red Rose Care Community for one week's respite care in early March 2020.
She received good care, care staff marvelous in a nice clean environment.
Would recommend the home to anyone.
Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for these kind words.
Care Home staff do a wonderful job nationwide and to receive positive feedback is an invaluable source of motivation for our staff, particularly in these challenging times.

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Review from Sheila R (Daughter of Resident) published on 4 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Red Rose since September. The staff are all lovely and really seem to care about her - nothing is too much trouble. She is well looked after and well-fed and joins in with all the activities each day. The home is comfortable and spotless with a lovely dining room. There is always
someone around to explain things if I have any queries - I only have to ask.
Reply from Roger Daniel, Owner at Red Rose Care Community

Thank you so much for your kind feedback. The manager carefully selects her staff based on her extensive experience of managing care homes in and around the midlands. I am so pleased to read you are having such a positive experience.

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Review from Gill P (Wife of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is still judged "inadequate" by the CQC. However over the last year, we have come a long way, no agency staff, the home is being refurbished and a complete overhaul of management has resulted in an "open door policy" where residents and relatives are being listened to. There are still some
issues causing concern but staff and management are working hard to address them. Overall the atmosphere in the home has completely changed for the better.
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Review from Andrew G (Son of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father transferred to Red Rose form another home at the beginning of October. We are as a family very pleased with his care. He is far more settled now than at his previous home. Dad enjoys the activities and joins in with everything.
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Review from Tracy G (Daughter-in-law of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is spotless, the staff couldn't be more friendly or helpful and the atmosphere was lovely, really happy. Excellent home!
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Review from Doreen S (Wife of Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very happy at Red Rose.
Staff all look after my husband very well and he is fine at Red Rose care community.
I visit every day, it's a home from home community and I am always made to feel very welcome.
I would highly recommend Red Rose.
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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Red Rose Care Community is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.763 for Red Rose Care Community is calculated as follows: ( (121 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 152 Ratings = 4.763
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Red Rose Care Community is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Joanne

Joanne Brown

Job Title: General Manager Joined: 2024

Joanne started at Red Roofs Care Home, Newark in 2011 as a carer. Since then, her dedication and passion have seen her continually take on more responsibility becoming Deputy Manager at Red Roofs in 2016 and she has now moved to become the Home Manager at Red Rose Care Community in Farndon.


With a passion for learning and helping people, Joanne is a calming influence and offers strong leadership to support both residents and staff in bringing the best out in our community. You will often find her talking to residents to find new ways to help with different activities, extra facilities or events. For Joanne, it is important that every person gets the very best care.

Tiffany

Tiffany Collishaw

Job Title: Deputy Manager Joined: 2024

I have worked in social care since age 16, gaining experience across various settings, including domiciliary care, hospital environments, and residential care. Over the years, I have progressed from Care Assistant to Deputy Manager, including being a Manager at a dementia care home and a Manager for supported living complexes. Through these experiences, I have developed strong leadership skills and a profound understanding of person-centred care along the way.


I have extensive experience supporting individuals with a wide range of mental health and complex care needs. I take pride in creating and reviewing tailored care plans, carrying out risk assessments, and ensuring the highest standards of care are consistently met.


Above all, I am passionate about nurturing a safe, respectful, and welcoming environment for residents and staff. I focus on supporting my team to deliver compassionate, high-quality care while helping each member of our community feel valued, heard, and at home.

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