Red Rose Care Community

32 Brockton Avenue, Farndon, Newark-on-Trent NG24 4TH
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9.8 46 Reviews
  • Red Rose Care Community, Newark-on-Trent
Red Rose Care Community is a truly charming, home-from-home purpose-built Care Home located in Farndon, which is South-West of the historic market town of Newark on Trent, Nottinghamshire. Red Rose employs a dedicated team who are experienced in many forms of provision, which include long-term residential care, short and long-term respite, dementia care and palliative care.

As part of the Red Homes family, Red Rose embodies its founders’ ethos of delivering exceptional, personalised, quality care to their residents and support to their families. The consistency of care is led by the manager Diane Watson, Deputy Karen Borland and the Heads of Department who all work closely with the local surgery, and community teams to provide this care and support.

Staff are well-qualified and experienced in the challenges of mental health, adhering to care packages that suit each individual user, with needs fully assessed prior to admission. The home offers inclusive, purposeful, and exciting lifestyle and activity choices including music, dancing, gardening and crafts. The activities co-ordinator creates a rich timetable for the week, whilst the cook prepares nutritious meals and snacks, tailored to individual residents' dietary requirements.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1350
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • Self-Funded Nursing Care: £1350 – £1480
  • Self-Funded Nursing Dementia Care: £1350 – £1480
  • RESPITE Self-Funded Residential Care: £1250 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Nursing Care: £1350 – £1480
  • RESPITE Self-Funded Nursing Dementia Care: £1350 – £1480

Daycare rates £90.00 per day

These prices are only a guideline, please contact Red Rose Care Community to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Joanne Brown (Manager)

Local Authority / Social Services

Admission Criteria

  • Male and Female
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (33)

Visiting

  • Open 24/7 for visiting

Parking

  • Ample parking space at the front of the building

9.8

Red Rose Care Community has a Review Score of 9.8 (9.763) out of 10, based on 13 reviews in the last 2 years.
Over all time Red Rose Care Community has 46 reviews.

Overall Experience
  • 41
  • 5
  • 0
  • 0
  • 0
Date Published
  • 46
  • 0
  • 1
  • 13
  • 33
Reviewer Connection to Red Rose Care Community
  • 19
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 46, showing 41-46
Review from Glenda S (Daughter of Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Red Rose is a nice clean and tidy care home. Staff are very friendly and polite. They keep Dad cleanly dressed and tidy. Did have a few issues with his shaving but has been solved now. Food seems to be improving with a choice on the menu. They are now sourcing local produce which is great!
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Review from Sylvia P (Wife of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Red Rose Care Community is an ideal memory unit for dementia patients. The staff are very caring and kind and also very professional with looking after my husband. I would highly recommend Red Rose Care Community.
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Review from P B (Friend of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend. She is very well cared for at Red Rose. Lovely home.
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Review from Greta W (Daughter of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being looked after very well at Red Rose and to my knowledge in entrusted and caring hands as well as possible, as she is 101years. Thanks to all of you!
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Review from Tom D (Husband of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with my wife's care. Her room is clean and comfortable.
The nursing staff are all very kind.
The family and I are made to feel very welcome by all staff.
Very visible management.
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Review from Kenneth D (Husband of Resident) published on 24 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Red Rose is the best dementia choice of placement for my wife as far as I am concerned and the new management is immediately responsive. I am the chairman of a Dementia Carers Group.
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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Red Rose Care Community is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.763 for Red Rose Care Community is calculated as follows: ( (121 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 152 Ratings = 4.763
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Red Rose Care Community is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (2)

Joanne

Joanne Brown

Job Title: General Manager Joined: 2024

Joanne started at Red Roofs Care Home, Newark in 2011 as a carer. Since then, her dedication and passion have seen her continually take on more responsibility becoming Deputy Manager at Red Roofs in 2016 and she has now moved to become the Home Manager at Red Rose Care Community in Farndon.


With a passion for learning and helping people, Joanne is a calming influence and offers strong leadership to support both residents and staff in bringing the best out in our community. You will often find her talking to residents to find new ways to help with different activities, extra facilities or events. For Joanne, it is important that every person gets the very best care.

Tiffany

Tiffany Collishaw

Job Title: Deputy Manager Joined: 2024

I have worked in social care since age 16, gaining experience across various settings, including domiciliary care, hospital environments, and residential care. Over the years, I have progressed from Care Assistant to Deputy Manager, including being a Manager at a dementia care home and a Manager for supported living complexes. Through these experiences, I have developed strong leadership skills and a profound understanding of person-centred care along the way.


I have extensive experience supporting individuals with a wide range of mental health and complex care needs. I take pride in creating and reviewing tailored care plans, carrying out risk assessments, and ensuring the highest standards of care are consistently met.


Above all, I am passionate about nurturing a safe, respectful, and welcoming environment for residents and staff. I focus on supporting my team to deliver compassionate, high-quality care while helping each member of our community feel valued, heard, and at home.

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