Meadow Bank House Care Home

Green Lane, Great Lever, Bolton BL3 2EF

Meadowbank House

Meadowbank House is located in the residential area of Great Lever, half way between Bolton and Farnworth. This is a lovely, purpose-built care home, offering residential and nursing care.

Living with us

This friendly home offers Residents a choice of two sitting rooms and two dining areas in which to relax, dine and socialise. The landscaped garden with its pretty patio is a favourite location to spend time in the company of friends and family. All bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

The home’s caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is carefully designed to support mind, body and soul.

Group: HC-One

Person in charge: Kelly Champkin (Home Manager)

Local Authority / Social Services: Bolton Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 47

Rooms with ensuite WC: 47

Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Meadow Bank House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Meadow Bank House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Meadow Bank House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.684 for Meadow Bank House Care Home is calculated as follows: ( (212 Excellents x 5) + (76 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 297 Ratings = 4.684

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.957 Points relating to the number of positive Reviews for Meadow Bank House Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 9 Reviews ÷ 9.4 Target = 0.957

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Meadow Bank House Care Home has a Review Score of 9.6 (9.641) from 25 Reviews


Average Ratings

  • Excellent
    19
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Meadow Bank House Care Home?

  • Extremely LIKELY
    21
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Meadow Bank House Care Home

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    6
  • Resident / Service User
    5
  • Granddaughter of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • more

Very friendly, extremely helpful. The best care home I have seen. This should be a flagship for others to follow.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Happy with the home and staff.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Treated very well. Always happy to help you. Go above and beyond.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Excellent, staff are kind.

How likely would you be to recommend Meadow Bank House Care Home? Likely

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Average Rating:   4.8 out of 5

Mother is extremely happy and well looked after at Meadowbank. All staff are very caring.
The home is clean, entertainment good.
We have no complaints and would recommend this home to anyone.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother-in-law came to you for a short time as she was nearing the end of life. I cannot praise each and every one of your staff we were made to more than welcome we felt comfortable all staff treated us with respect they couldn't do enough for us. They kept us going with tea coffee biscuits never too busy to speak to us always a smile absolutely marvellous I know what pressure you can be under in your line of work as I've been there myself you really are brilliant your staff put faith back into carers. The dignity and respect you showed to my mother-in-law was second to none - you all should be proud of yourselves x

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff at Meadowbank are all welcoming friendly and extremely supportive not only the residents but their families. From the day my mum arrived, she was treated with respect and kindness. All the staff were polite interested and friendly to her and her family. When mum was very sick and dying the care and genuine affection shown to her and to all of her family was very comforting.
I could not have wished for a better place for mum.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very good, kind and caring. The best you can get.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My father was here for 6 years and we couldn't have found a better place for my father.
Everyone who works here is a credit to Meadowbank.
They are so kind and thoughtful in their attitude to everyone.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

I am very happy with the care my grandmother receives. I have no concerns. They keep me informed in regards to my Nan's health and I would not hesitate to recommend the home to other people. I would like to see more activities on for the residents.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

The staff are very pleasant, always happy to help and assist when asked.
The activities around the home are great fun for everyone.
Great variety of meals to choose from as well.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Our father was in Meadow Bank home for ten years, until he passed away early April.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been here 18 months and has shown lots of improvement, she was very reluctant to move into a home but is now really happy. The staff are lovely and always treat her with care and respect. She is well cared for whilst maintaining her independence I would happily recommend Meadowbank.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Meadow Bank has recently employed a new manager and I must say since she has arrived things have vastly improved.
She has implemented her ideas and the staff seem much more content.
There is always a happy atmosphere in the home, plenty of activities and the care is second to none.
My Granddad is nearly 93 and has been here over a year now and is very happy and well looked after.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

My husband has been in the same care home for nearly 3years. I have seen quite a few changes in that time and I must say, for the better.
The staff are very good and nothing is too much trouble, I am certainly satisfied with the home, the management and the care workers.
Thank you.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

This is a lovely home, the staff are brilliant and they can't do enough really for my mum. They have brought my mum out of herself, which is great. I have no complaints at all, very happy overall with the service provided.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother was in Meadow Bank, Bolton for a short time for end of life care. She passed away there on New Year's Day.
The care she received was excellent, the staff showed great compassion and dignity. The home was pleasant, clean, friendly and was a great comfort at such a difficult time. Myself and my family would like to thank all at Meadow Bank and would recommend to anyone looking for care for a loved one.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

The whole place is perfect. I love living here.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very excellent experience. The staff are very good, including management.
The activities are really good. Anything I need to know about my mum they will tell me, management is excellent because I am kept up to date with everything.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Meadow Bank is a good care home with caring staff from carers, office staff, entertainment staff are superb rooms are lovely and clean. Clothes washed nicely. My mother is in late stages of dementia but is quite happy at Meadow Bank Care Home.

How likely would you be to recommend Meadow Bank House Care Home? Likely

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Average Rating:   4.1 out of 5

My mother was 3 years in this home until she died recently. She was well cared for and always enjoyed the food.. We did observe a decline from November 2015 to February 2016 where the manager left suddenly and also a lot of staff left but it settled down. The staff were very caring and attentive as she faded away. One thing I feel prospective residents/relatives should be aware of is that the fees for a private payer are high compared to most other Bolton homes - we were paying £840 per week plus the home also received £110 from the NHS. My mums circumstances when she was admitted were that she was funded by the NHS so we were unaware of the fees until she no longer qualified for full NHS help. As she had settled by then there was no choice but to pay this amount, even when I pointed out the vast majority of other homes also rated good by CQC, charged much less-other homes charging £550 -£650 a week. So we were happy with the care which is key, but concerned at the cost which did not seem fair.

How likely would you be to recommend Meadow Bank House Care Home? Likely

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Average Rating:   3.8 out of 5

HC-One, Careline Team at Meadow Bank House Care Home responded to this review on 06 Jul 2016:

Response:
Thank you for your positive feedback regarding the care provided at Meadow Bank. We are sorry for your loss but pleased that you feel your mother had a good standard of care at the home. We note your comments about the fees. We do regularly review fees in the local area to ensure we are competitive, some homes do indeed charge less / week while others have similar or higher fees. At HC-One we do pride ourselves on high standards of care and provide levels of staffing that enable us to achieve this.

Had major issues with standard of care- meals and staff when mum became resident here. Since the new lady became manager she has turned things around for the better. Issues still arise but are dealt with immediately by the manager. All staff are very helpful from admin, to manager to nursing staff and carers.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Very well satisfied.

How likely would you be to recommend Meadow Bank House Care Home? Likely

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Average Rating:   4.6 out of 5

I have found the nursing home ideal for my mother. The staff are wonderful and go the extra mile to make her comfortable. The rooms are light, airy and clear. The whole place is warm and everyone appears happy.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I personally have always found Meadow Bank care home to be clean and spotless. All the staff have been polite to speak to and nothing is too much trouble. Everyone in the home is treated with respect and kindness. All the staff deserve praise for all the hard work they do.

How likely would you be to recommend Meadow Bank House Care Home? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

Bed Vacancies

posted 08 May 2018

Please contact us for information regarding our bed availability

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

April 2014

February 2014

January 2013

Investor in People

Recipient: Meadow Bank House Care Home

Date: Thursday 17 Jan 2013

more details

Quality Hallmark Award

Recipient: Meadow Bank House Care Home

Date: Wednesday 25 Jan 2012

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Meadow Bank House Care Home