Mill View Care Home

Bridgeman Street, Bolton BL3 6SA
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8.0 81 Reviews
  • Mill View Care Home, Bolton
Mill View offers a range of care services that ensure the right level of care is provided for each resident. Whether staff are helping people to remain as independent as possible or providing complete dementia care, the home will be able to cater for each individual’s needs. Care is available for short or long term requirements and includes dementia care and palliative care.

Mill View comprises of four spacious houses; each house has its own dining room and lounge for residents to enjoy spending time in. All houses have access to the large gardens and bright conservatory and patio area.

Tasty meals are cooked in the home daily, as well as homemade cakes which are served every day with afternoon tea.

The home has several clubs which residents are encouraged to get involved with to continue a hobby, or even start a new one. Clubs include flower arranging, painting and gardening.
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Care Provided by Mill View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 180 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Mill View Care Home to find out the exact price for your requirements.

Contact Mill View Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Mill View Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Kim Weekes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (141)

Parking

  • Plenty of free private parking on site

Mill View Care Home Reviews (81)

8.0

Mill View Care Home has a Review Score of 8.0 (8.045) out of 10, based on 9 reviews in the last 2 years.
Over all time Mill View Care Home has 81 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mill View Care Home
  • 26
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Total of 81, showing 1-20
Review from Joanne S (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Martine House - When visiting my dad, he seems happy and relaxed here. The staff always makes us feel welcome when we come to visit him. I can't comment on the activities as we have not been when they have been doing any.
It is a lovely place and I am happy to have my wonderful Dad in a place where
he is being looked after.
Reply from Paul Lawson, Head of Sales and Marketing at Mill View Care Home
Lovely to hear that your dad is so happy and that you feel reassured that he is being well looked after. Thanks so much for your feedback and review. We now have 2 new wellbeing and activity…read more
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Review from Diane O (Niece of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All her years at Atlas and Albion House. We highly recommend Atlas House for the superb care they take of my beloved auntie under the excellent leadership of Julie and at weekends, Afif. Staff are always kind, caring to my auntie. I know she is at peace living there. We are more thankful to them than
they will ever know. They restore my faith in humanity. They are Angels. I pray God blesses each one of them.
Reply from Paul Lawson, Head of Sales and Marketing at Mill View Care Home
Thank-you so much for your review and for your very kind compliments about the staff team. We are thrilled that you are so pleased with the care your dear Auntie receives. Best wishes
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Review from Steph P (Friend of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My best friends nana was admitted for respite and she enjoyed her stay that much she's been booked in again numerous times throughout the year! The staff here couldn't be more attentive and are always going beyond their roles which shows just how fantastic they all. We feel more like family when she
and everyone else arrives and I love that.
My best friend put Mill View as a last option when deciding were the respite would be until I brought her in and showed her around, showed the room, introduced the staff and went through numerous other things to help make her mind up and show just how much of a wonderful place we are and also the whole visit got her to choose us and she's been in respite
Reply from Paul Lawson, National Sales Manager at Mill View Care Home
Thank-you so much for your lovely review. It's always a privilege to look after your friend's nana when she stays with us and we thank-you very much for making the initial recommendation. Best wishes
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Review from E R (Friend of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and service is wonderful. The home is clean, tidy, food is good, services provided for residents are food, all staff who I have come into contact with are friendly, polite, courteous and competent. Reception staff are so welcoming. I honestly cannot fault anything. Also, the buildings are all
on one level, alleviating falls and trips due to having no steps or stairs.
Reply from Paul Lawson, National Sales Manager at Mill View Care Home
Thank-you so much for your lovely review. We are thrilled that your are so happy with the care and service provided. We will pass on your kind comments to the team. Best wishes
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Review from J M (Niece of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My auntie was neglected at this home. Faeces on the pillow cases left wet in bed. Medication was left in her bed. Had two meeting with mangers nothing was addressed. Very very short staffed. The rooms were disgusting dirty and un kept. Their is vulnerable people walking around the building all day long
their were no evidence of any interaction with any of the residents. Absolutely disgusting also in the kitchen area their were e cigarettes left in reach of the residents. I would not leave my dog their and to add we had a meeting this morning and it was decided my late auntie was indeed neglected!
Reply from Paul Lawson, National Sales Manager at Mill View Care Home
Thank-you for your feedback. As this is a historic case related to the previous management in the home we can only offer our sincerest apologies that your Aunt didn't receive the standard of care that…read more
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Review from A J (Granddaughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
On arrival to visit my nana, there was other family members waiting to access the building to see their loved ones for over 20 minutes, there was at least 6 residence in the corridor on their own banging on the door and shouting because they can see their family trying to visit them and residance was
arguing amongst them selves... there was not a member of staff in sight checking to see what the loud commotion was. Once we gained entry a rude member of staff ignored family members concerns and she pushed past visitors causing injury to a young girl and then got confrontational saying it was accident and refused to apologies and walked off. There is a few lovely members of staff there that we are grateful for their hard work.
Reply from Paul Lawson, National Sales Manager at Mill View Care Home
Thank-you very much for your feedback which is vitally important us as we strive to maintain the very highest standards throughout. We apologies that there was a maintenance issue when you visited and…read more
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Review from G S (Husband of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Wife seems happy here and the staff are lovely.
Reply from Andrea Cahill, Acting Home Manager at Mill View Care Home
Many thanks for this lovely review. We are extremely pleased that your wife has settled so well and that you are happy with Millview, We will pass on your kind comments to the staff team. On behalf of…read more
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Review from Sylvia C (Wife of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The current support which is given to the patients is excellent and very attentive in every way. The cleanliness is top-class. I am happy to leave my husband in such caring hands, knowing he is being well looked after.
Reply from Andrea Cahill, Acting Home Manager at Mill View Care Home
Many thanks for this lovely review. We are extremely pleased that your husband has settled so well and that you are happy with Millview, We will pass on your kind comments to the staff team. On behalf…read more
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Review from S B (Nephew of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found Mill View delivered a very good standard of care and would definitely recommend it to anyone. I found the staff very caring and very hardworking from the carers to the maintenance team. I will always have fond memories of my aunt's time there.
Reply from Cameron Murison, Home Manager at Mill View Care Home
Many thanks for this lovely review, it was a joy to look after her.
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Review from M Y (Daughter-in-law of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
So disappointed in the care my mother-in-law recently received in this home. Residents are left facing each other in chairs for 12 hours of the day while staff sit playing on their phones or playing cards there is very little interaction with the residents. The rooms stink of urine and the sippy cups
given to residents had black mould on. If asked any questions the staff don't seem to know the answers they have to check. Overall most but not all of the staff are just going through the motions with very little interest in who they are caring for.
Reply from Cameron Murison, Home Manager at Mill View Care Home
Thank you for your review although your experience is disappointing to read, we appreciate any feedback as this is how we improve the service.
In regards to staff using their mobile phones, we have a…read more
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Review from Susan N (Sister-in-law of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care provided to my brother in law since his admission to Rutland house in February this year has been very good. He settled very well and despite the fact that we as his family would rather that he wasn't in care, we are reassured that he is being taken good care of. There are a few areas that
we feel could be better managed in an ideal world but sadly we don't live in an ideal world. The staff at Rutland house are worth their weight in gold and we are eternally grateful to them for the care and kindness that they show to our beloved family member. Your patience and kindness is priceless .
Reply from Paul Lawson, National Sales Manager at Mill View Care Home
Hello Susan and thank you very much for your review. We are extremely pleased that your brother-in-law has settled so well and that you are happy with the care that he receives at Mill View. We will…read more
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Review from E B (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care shown to Mum who has been in the Albion unit for a good few years now.
Great communication between staff and family.
Mum is very well cared for, hair cut and clean and well fed.
Daily activities to keep residents entertained and nothing is too much trouble.
Staff are receptive to
requests concerning Mum.
They are her family when family cannot be there.
Reply from Cameron Murison, Home Manager at Mill View Care Home
Thank you very much for your review. I expect all my staff to treat our residents like they are their own family, I'm very glad to hear you feel they do this.
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Review from Michael K (Son of Resident) published on 14 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are compassionate and caring and work very hard to meet the needs of the elderly people they are looking after in which is a particularly challenging environment.
Reply from Cameron Murison, Home Manager at Mill View Care Home
Thank you very much for your review, we appreciate all feedback and strive to be outstanding in all areas.
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Review from J B (Son of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my mother at Mill View Care Home has been exemplary. I cannot praise the professionalism of all the staff enough. The home is clean, well-maintained and easy to access. I have no concerns at all.
Reply from Cameron Murison, Home Manager at Mill View Care Home
Thank you so much for your review, we really appreciate the feedback and are very glad to hear you are so happy with the care provided to your mother. Many thanks.
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Review from John W (Husband of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love it. Always good. Genuine love and care for those in need and every one of the staff showing concern for those around them. Can't praise them enough.
Reply from Cameron Murison, Home Manager at Mill View Care Home
Thank you very much for your review, I am very glad to hear your kind comments about our staff.
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Review from Marion R (Sister of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is being very well cared for and is treated with great dignity and kindness. The staff are very gentle and caring. They answer all of my questions and nothing is too much trouble. My sister tells me the food is very good. Her room is very comfortable.
Reply from Cameron Murison, Home Manager at Mill View Care Home
Thank you very much for your review, it's great to read how happy your sister is living at Mill View,
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Review from John B (Husband of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife will shortly have been a resident of Mill View for 12 months. Both my sons and I are very pleased with both the care and attention shown to her during this time. She is very well looked after, and all her family cannot thank all the staff at Mill View for this. With regards.
Reply from Cameron Murison, Home Manager at Mill View Care Home
Thank you very much for your review; this is the level of service we strive to deliver to all of our residents, and I am very pleased to read your thoughts on this.
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Review from Brian V (Son-in-law of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very helpful and friendly and cope very well under difficult circumstances.
Reply from Paul Lawson, National Sales Manager at Mill View Care Home
Hello Brian, and thank you very much for taking the time to leave a review for Mill View. Best wishes.
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Review from W M (Husband of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Generally, the site and grounds around the six various units are tidy, except Rutland House, where the rear areas are very unkempt. The footpaths are dirty and unattended and have become slippery due to surface mould and litter. The once-grassed areas are overgrown with weeds.
The residents are relatively
unsteady and cannot go to these dangerous outside areas for fear of injury.
Reply from Paul Lawson, National Sales Manager at Mill View Care Home
Hello and thank-you very much for your feedback and review. We are happy to say that work has begun today on the grounds around Rutland House and will be completed by the middle of next week. Our…read more
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Review from Andy L (Son of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent her last 5 months at Rutland House and we only wish we could have got her a place there sooner. A care home should be judged on the care that is given and we cannot fault how the staff looked after her. They took the time to get to know her and could immediately tell if she was out of sorts.
You could tell that they genuinely liked my mum and wanted the best for her. My wife and I visited frequently and were always welcomed warmly. There were always smiles and laughter and we witnessed touching moments of care even when staff didn't realise they were being observed.
Thank you to all the wonderful staff at Rutland House.
Reply from Cameron Murison, Home Manager at Mill View Care Home
Thank you very much for your review, your compliments will be passed on to the unit's staff. We strive to provide the best person-centred care for every resident at our home and I am immensely proud…read more
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Current Review Score: 8.0 (8.045)

Overview of Review Score

The Review Score of 8.0 (8.045) out of 10 for Mill View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.151 for Mill View Care Home is calculated as follows: ( (75 Excellents x 5) + (7 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (15 Very Poors x 1) ) ÷ 106 Ratings = 4.151
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.894 Points relating to the number of positive Reviews for Mill View Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 180 registered maximum number of service users is 36. 7 Positive Reviews ÷ 36 = 0.194
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Kim

Kim Weekes

Job Title: Deputy Home Manager

“I have been dedicated to the health and social care sector since 2007, I have been a Registered Care Home Manager for Residential and Nursing homes supporting an older client group and people living with dementia. My hands-on experience has shaped my approach to care and management, ensuring compliance with regulations, fostering high-quality care, and leading dedicated teams.”

Frequently Asked Questions about Mill View Care Home

What types of Care is Mill View Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mill View Care Home have?

There are 141 Single Rooms.

What are the Facilities & Services at Mill View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Mill View Care Home to the centre of Bolton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mill View Care Home to verify any information. View our terms and conditions. Mill View Care Home has an Enhanced Service - more info.