Mill View Care Home

From the day we viewed Martin House at Mill View Care Home, we knew this was the right choice for my sister. She has the freedom to walk around safely but is always observed so we know she is safe. The meals always look lovely and daily menus are displayed. Drinks are provided regularly which is so important. The home always looks very clean with no unpleasant smells and the staff are lovely with my sister and our family.

Mill View has been my mums home for the last four years. She had advanced dementia and the unit she lived in was Rutland house EMI nursing. I cannot praise the staff enough for their care and dedication and respect to my mum, and the care and respect they gave to myself and my family. When my mum was put on end of life, the staff on Rutland were amazing, it was a very emotional time for me and my family and they were there for us 24/7. God bless you all and thank you.

I would recommend this section of Mill View Care Home (Martin House) to everyone for their loved ones.

I have had 5 happy years here in an enjoyable room. The activities are pleasant.

My mother is very well looked after by the dedicated staff. The home is very clean and well cared for with a comfortable lounge. She has a key carer who lets me know if any supplies such as toiletries are required.

It gives me great peace of mind that mum's needs are maintained to good standards.

As an occasional visitor, I cannot comment on some of the questions. I find the staff excellent and hardworking. The rooms in Maring House need a refurb as does the whole building inside and outside area. Another of the houses seemed much more bright and cheerful and welcoming, and fresher we do take the resident outside weather permitting and would welcome more seating and perhaps a little shelter of some kind, perhaps like a bus shelter for colder windy days.

Rarely have I witnessed such kindness, patience, imagination, creativity, personalised care as my mother and our family receive here. We dreaded a care home, but our fears were groundless.

A clean, well-run facility.

I would not recommend this establishment.

I honestly cannot thank them enough.

When we started looking for care homes for my grandad (who at the time had spent months in hospital and couldn't return home). We viewed homes in the 10s. We wanted the best for my grandad somewhere we could spend with him as a family. Millview (Rutland) made us feel very welcome. They are a very friendly team and welcome us every time we visit. I often take my two young children (age 11 months and 5 years). Since moving to Millview grandad has come on leaps and bounds. The staff team support him round the clock (often having a little dance at 2am in the morning). My grandma often struggles leaving him and can gets upset. The team are very supportive of her too. They even provided us with space to have an 80th birthday party which meant so much, making memories that will last. We are very happy with Mill View Care Home. The staff have a very difficult job and they do it day and night. I can’t thank them enough for all that they do, thank you from the bottom of my heart.

Always a good welcome by the staff when I visit. Staff always listen if I comment on an issue and deal with it. The unit always has a warm and friendly atmosphere. My Mother in Law is always dealt with, with dignity. A nice place.

I have no issues with the quality of care that my mother is receiving. All the staff are approachable, considerate, friendly and very helpful. My only concern is that it seems to be the policy that all toiletries have been removed from the sink area and in my mother's case placed in the wardrobe. Not a good idea for those who are forgetful and don't remember where they are kept.

It's good to know my very special/wonderful grandma is receiving the care she should.

Mill View has a warm and friendly atmosphere. The staff are very caring and friendly with all the residents. They go out of their way to help you and keep you informed about your partner's care. My husband always looks clean, tidy and nicely dressed. The home is kept very clean and is always nice and warm. I know my husband is being well cared for and I feel quite happy leaving him there. Thank you for looking after my husband.

Since my husband went to stay at Mill view I feel confident the staff will care and look after him to the best of their ability. They do a marvellous job which must be very difficult at times. They do not get the recognition they deserve.

I can rest assured that my husband is getting excellent care. The staff are dedicated and friendly. Nothing is too much trouble for them.

My husband had vascular dementia, due to my illness and treatment he had to go into care. He was re-assessed after 3 months to needing more secure accommodation and went to Millview (Albion House). He settled very well under the excellent care received, but had to be hospitalised with flu. After 8 weeks in the hospital, he was re-assessed as end of life care and moved back to Millview Rutland House. Under the excellent care, he was back to normal in 3 months.

Well, what can I say. I love everything about Mill View. The staff are caring, attentive and pleasant towards the residents and family members. The home and grounds are very clean and tidy. I would recommend anyone looking for a home for their family member to visit Mil view as they are kind and most welcoming.