Mill View Care Home

Bridgeman Street, Bolton BL3 6SA
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7.4 79 Reviews
  • Mill View Care Home, Bolton
Mill View offers a range of care services that ensure the right level of care is provided for each resident. Whether staff are helping people to remain as independent as possible or providing complete dementia care, the home will be able to cater for each individual’s needs. Care is available for short or long term requirements and includes dementia care and palliative care.

Mill View comprises of four spacious houses; each house has its own dining room and lounge for residents to enjoy spending time in. All houses have access to the large gardens and bright conservatory and patio area.

Tasty meals are cooked in the home daily, as well as homemade cakes which are served every day with afternoon tea.

The home has several clubs which residents are encouraged to get involved with to continue a hobby, or even start a new one. Clubs include flower arranging, painting and gardening.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 180 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Mill View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kim Weekes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (180)

Parking

  • Plenty of free private parking on site

Mill View Care Home Reviews (79)

7.4

Mill View Care Home has a Review Score of 7.4 (7.421) out of 10, based on 9 reviews in the last 2 years.
Over all time Mill View Care Home has 79 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mill View Care Home
  • 25
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Total of 79, showing 21-40
Review from Neil W (Husband of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The quality of care was excellent. Over four years, never had a moment of doubt that my wife was in safe hands.
Reply from Jane Sefton, Home Manager at Mill View Care Home

Thank you for your kind words and it's lovely to hear this. I will pass this onto the staff team.

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Review from Ann B (Daughter of Resident) published on 6 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Mill View since 2018. Mill View Care Home comprises of six large purpose-built bungalows offering residential and nursing care. My Mum is a resident at Martin House which provides nursing dementia care. The home is light and airy, it's always clean and has its own garden.
Residents rooms are on either side of a large communal lounge and dining area. The rooms are getting a little tired and could do with updating but what really counts is the excellent care my mother has had and that's worth way more than interior decorating.
I feel that the staff know my Mum really well, what she needs, how to respond to her when her behaviour is challenging and which activities she enjoys. The whole team seem to have endless patience and genuinely care for the residents. The staff contact me if they need to and they have a Facebook group to share photos of activities and celebrations with relatives. I'm thankful and reassured that my Mum lives at Mill View.
Reply from Paul Millar, Sales Manager at Mill View Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them onto the professional and dedicated team at Mill View.
Regards

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Review from Jodie L (Daughter of Resident) published on 14 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to lockdown, I haven't been able to have a proper look round, but up to now I'm happy with the care Mum is receiving. I can however rate the covid pod. My experience was positive, lovely little pod, although not the same as being able to hold Mum's hand, it was nice to see her. Two members of staff,
in particular, are excellent, cannot praise them girls enough, they go above and beyond and are really friendly. Keep up the good work girls.
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Review from Anita B (Daughter of Resident) published on 26 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in Mill View since 2014. She has been cared for with genuine kindness, the staff are amazing. They perform a challenging job with a smile and good nature. Our family have been able to sleep at night and not worry about our dear mum. I used to take care of her and I truly feel they are
angels. Thank you so much for all that you do. Plus the pod and testing is excellent, well organised and efficient. It's so wonderful to see our mum. Keep safe.
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Review from Mark V (Grandson of Resident) published on 23 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandmother became a resident of Atlas House she has been extremely happy, the staff are amazing and look after her. I now know that it was the right choice for my grandmother as she’s had made friends and everytime I see her she’s smiling which is a pleasure to see. Thank you team Atlas!
Reply from Paul Millar, Sales Manager at Mill View Care Home

Many thanks for taking the time to review our home. It is greatly appreciated. It is our pleasure to care for your grandmother and I will of course pass on your kind words to the Millview team. Regards.

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Review from Rachael D (Granddaughter of Resident) published on 18 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are really lovely and definitely care about my nan and her needs. Due to lockdown, I cannot review the actual unit however the visiting pod has been a lifesaver throughout lockdown and we are enjoying being able to see her in person rather than via a screen or on the phone.
Reply from Paul Millar, Sales Manager at Mill View Care Home

Many thanks for taking the time to review our home, it really is appreciated. It is our pleasure to care for your grandmother and I will of course pass on your kind words to the Mill View team.

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Review from Benice B (Daughter of Resident) published on 17 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident in Albion House since July 2020 and we are happy with the care she is receiving. The staff are always very helpful and pleasant and regular updates on their Facebook page are a warm and lovely insight into events that the residents participate in. It's good to know that mum
is safe and has settled in.
I look forward to phoning her every few weeks, to have a quick chat and catch up and have done a couple of window visits, weather permitting. With the addition of the visiting POD, this has been an excellent opportunity to bring our family back together in a safe and warm environment, an experience that has been beneficial to us all. It was emotional as Dad hadn't seen mum since 7th March 2020 and we talked, laughed and smiled. I would recommend that families take up the POD visit as it is a heartwarming experience. Thank you to the staff who have helped to support the POD visits.
Reply from Paul Millar, Sales Manager at Mill View Care Home

Many thanks for taking the time to review our home. It really is appreciated. I will of course pass on your kind words to the team at Millview.
Kind regards.

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Review from J V (Daughter of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and care are wonderful at Atlas House. My mum is very comfortable and safe. There is a lot of activities for residents and always helpful if needed.
Reply from Cheryl Wildman, Home Manager at Mill View Care Home

Thank you so much for your kind words, they mean so much to us all at Mill View. We will share this with the team, it will be a boost to morale.

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Review from Colin J (Son of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has severe dementia and has lost the capacity to look after herself. It became apparent just over two years ago that she would need to go into care for her own good, and also to give my father a rest and breathing space from the violence and abuse which can ride tandem with dementia. My mother
had received some respite care at an excellent respite care home, but this was only a temporary solution to the situation. After looking at and visiting several care homes within the area, we found Mill View Care Home. After a single viewing, I had no doubts in my mind whatsoever that this was the best facility we had visited. My mother made a relatively smooth transition to the care home. Almost immediately, her demeanour became more placid and calm. She has since moved units within the care home to cater to her needs. She now resides in the Martin Unit. I cannot praise the staff enough for the care she receives.
Reply from Cheryl Wildman, Home Manager at Mill View Care Home

Thank you for such a kind and thoughtful review. We truly appreciate all these positive comments and we are delighted that your mother is so comfortable living at Mill View. One of the benefits of our home is the multiple individual houses, which each cater to different care needs. This means that if care needs change, we can facilitate a smooth internal transfer to the most appropriate house, which keeps the distress to our residents and their families to a minimum.

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Review from Hannah T (Daughter of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum is in Rutland house and I can only but praise the whole team. She is so very loved and cared for from such a dedicated team. I can truly see how the staff team really care and meet Mum's needs. Whilst I have missed seeing her in lockdown I know she is happy.
Thank you for all your hard work,
care and love you give my mum.
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Review from Christine H (Daughter of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When Dad required care for his Alzheimer’s, we visited so many homes to find him the best possible care home to meet his needs. It was really difficult but my husband and myself, but on visiting Rutland House, part of the Mill View Advina Care Home, we felt welcomed, reassured and comfortable on our
visit. Staff are hardworking, professional and caring.
My dad has lived there since 2015 and we have always been happy and reassured that he is in a safe and homely environment.
We as a family have visited Dad in the past (before COVID), on a regular basis, 2/3 times a week and we have always felt very welcome.
We would like to thank you all for everything you do for my dad. You are very much appreciated.
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Review from Philip B (Wife of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was in Mill View and got the best care. The nursing staff and careers were brilliant. I must mention the 2 registered nurses on Victoria House where my wife was, they went above and beyond themselves. They printed photos for me to put on her wall and kept me up to date via email on how my wife
was progressing. Nothing was too much trouble even though they had other residents to deal with. In fact, they have become friends. I would recommend Mill View care home to people who have a difficult choice to make.
Reply from Cheryl Wildman, Home Manager at Mill View Care Home

We are delighted to have received such high commendation and to hear that we were able to support you both - thank you, your lovely comments will be shared with the team.

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Review from Michelle W (Daughter of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Mill View Care Home since June 2019. The staff are so very caring. Since COVID they have kept us up to date. They even FaceTime so we can see our dad. They have plenty of activities, the meals are wonderful. I have been on many occasions just before lunch, they have a 3-course meal.
I witnessed a meal for a resident that requires pureed food, it was set out like the proper meal the veg had been puréed separate to the potatoes and meat. All separate so it looked like the meal all the other residents were having. The staff are always very helpful and will do anything for the family and residents. I cannot speak highly enough of all the staff. I would definitely recommend the care come.
Reply from Cheryl Wildman, Home Manager at Mill View Care Home

Thank you for your lovely words, especially about the presentation of our food. We know that good nutrition is the cornerstone to good health and helping people find food attractive to eat is very important to us - our kitchen team make every effort with the presentation for people with adapted diet and its very rewarding to know that visitors also see this. We will share your kind thoughts with them.

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Review from Lauren H (Granddaughter of Resident) published on 10 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very lovely staff who cared for my Nannie with dignity, care and respect. They were helpful and supportive during the lockdown, organising FaceTime sessions, phone call updates and emails during the day and night. These brought comfort and reassurance during a difficult time. Not only was my Nannie
loved and supported, but care and support were provided for the family too.
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Review from G D (Sister of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day we viewed Martin House at Mill View Care Home, we knew this was the right choice for my sister. She has the freedom to walk around safely but is always observed so we know she is safe. The meals always look lovely and daily menus are displayed. Drinks are provided regularly which is so
important. The home always looks very clean with no unpleasant smells and the staff are lovely with my sister and our family.
Reply from Cheryl Wildman, Home Manager at Mill View Care Home

Thank you for your kind words, they will be shared with the team and this will be much appreciated.

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Review from Eileen M (Daughter of Resident) published on 15 November 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
Mill View has been my mums home for the last four years. She had advanced dementia and the unit she lived in was Rutland house EMI nursing. I cannot praise the staff enough for their care and dedication and respect to my mum, and the care and respect they gave to myself and my family. When my mum was
put on end of life, the staff on Rutland were amazing, it was a very emotional time for me and my family and they were there for us 24/7. God bless you all and thank you.
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Review from S G (Wife of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very welcoming. They do their very best for my husband. I am very pleased with all aspects of the home.
They do make my husband comfortable. He is always well presented.
I would recommend this section of Mill View Care Home (Martin House) to everyone for their loved ones.
Reply from Cheryl Wildman, Home Manager at Mill View Care Home

Thank you so much for your kind words about our team and the care they give to our residents. We will share these compliments with our team.

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Review from E C (Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had 5 happy years here in an enjoyable room. The activities are pleasant.
Reply from Cheryl Wildman, Home Manager at Mill View Care Home

Many thanks for your lovely review for our home, E C. It's always good for people to hear from our residents themselves. It's a compliment I will happily pass back to the team!

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Review from David J (Son of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well looked after by the dedicated staff. The home is very clean and well cared for with a comfortable lounge. She has a key carer who lets me know if any supplies such as toiletries are required.
Reply from Cheryl Wildman, Home Manager at Mill View Care Home

Thank you very much for taking the time to write a review for our home. It is very much appreciated. I will be happy to share your comments with my team.

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Review from Julie S (Daughter of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum is well cared for at Victoria House. Staff work hard and have become "family" too.
Communication is good, nurses always keep us informed/
It gives me great peace of mind that mum's needs are maintained to good standards.
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Current Review Score: 7.4 (7.421)

Overview of Review Score

The Review Score of 7.4 (7.421) out of 10 for Mill View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.654 for Mill View Care Home is calculated as follows: ( (55 Excellents x 5) + (10 Goods x 4) + (9 Satisfactorys x 3) + (8 Poors x 2) + (22 Very Poors x 1) ) ÷ 104 Ratings = 3.654
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.767 Points relating to the number of positive Reviews for Mill View Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 180 registered maximum number of service users is 36. 6 Positive Reviews ÷ 36 = 0.167
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Kim

Kim Weekes

Job Title: Deputy Home Manager

“I have been dedicated to the health and social care sector since 2007, I have been a Registered Care Home Manager for Residential and Nursing homes supporting an older client group and people living with dementia. My hands-on experience has shaped my approach to care and management, ensuring compliance with regulations, fostering high-quality care, and leading dedicated teams.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mill View Care Home to verify any information. View our terms and conditions. Mill View Care Home has an Enhanced Service - more info.