
We wanted the best for my grandadAimi C(Granddaughter of Resident/Service User)


Activities - very much up to par!!Thomas D(Brother of Resident/Service User)

We wanted the best for my grandadAimi C(Granddaughter of Resident/Service User)


Activities - very much up to par!!Thomas D(Brother of Resident/Service User)

Mill View offers a range of care services that ensure the right level of care is provided for each resident. Whether staff are helping people to remain as independent as possible or providing complete dementia care, the home will be able to cater for each individual’s needs. Care is available for short or long term requirements and includes dementia care and palliative care.
Mill View comprises of four spacious houses; each...
Care Provided by Mill View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 180 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Mill View Care Home for full pricing details and T&Cs.
Contact Mill View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Advinia Healthcare Ltd
- Private Owned
Person in charge
- Margaret Otto (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (141)
Parking
- Plenty of free private parking on site
Mill View Care Home Reviews (84)
Mill View Care Home has a Review Score of 7.5 (7.508) out of 10, based on 12 reviews in the last 2 years.
Over all time Mill View Care Home has 84 reviews.
Since my Dad moved into Mill View I have seen a marked improvement in his overall appearance. He is well groomed and clean. He is not left in isolation and although his communication with others is limited, he responds to the staff who are always polite and patient with him. The management keeps me informed of his everyday wellbeing and overall health. So, in summary, I would say he is as comfortable as can be.
Mum has Alzheimer's and has been a resident in Albion House for over a year now. She seems to have settled in at Albion. She praises the staff and tells us how well they look after her. With Dad being in Martin House Mum is happy as long as she gets to see Dad, which we try to achieve as often as possible. We feel confident Mum is being well looked after when we are not there with her. Albion phones us with any concerns or issue regarding Mum, which gives us peace of mind she is in good hands.
Just to say how much I am impressed with the care and attention I find the staff most diligent and caring. On a personal note, I find staff most helpful if I have to ask about my brother I always get an update on his wellbeing. I find Mill View Care Home most clean and fresh. I have been on numerous occasions visiting gardens and coming along to meetings.
Activities - very much up to par!!
I like this care home for my dad because it is the only home Dad has settled in. He is very happy and safe in Mill View. Dad always enjoys his meals and eats well. Dad is also very supported by all staff involved.
I know how hard it can be to care for the different needs of residents and felt the staff there strove to achieve this whenever possible, treating dad with the dignity he deserved.
My husband has been more healthy since being in Mill View Care Home.
I am very pleased with the care my husband receives in Martin House. The staff are very good at understanding his complex needs. I am satisfied with the care he's getting.
I am very happy with this care home, however, I think there should be more staff at night time.
My father is well cared for in the home, he is settled and always appears to be content.
Mill View Care Home cares for my dad. Since he has been there, he has settled and is well looked after. The staff are very helpful and friendly.
In my opinion, my dad has come on leaps and bounds on Martin House all the team are caring and helpful well done to them all. Nothing is too much trouble. Thank you from all my family.
My husband was admitted December 29th, 2016 and settled in immediately. The standard of care from both staff and management is excellent and friendly. If a problem does arise we are informed immediately.
It is generally a warm inviting atmosphere and even the residents who cannot partake in activities are involved in personal interaction with the staff. I am pleased to say that on days I cannot visit, I know he is being well cared for which in turn gives me peace of mind. I would like to thank all concerned.
I like the staff and the way they support me when I come. Everyone is very supportive and I am happy.
The care home offers a very caring environment. They treat all residents as individuals and are aware of their differing needs.
All staff are very friendly both towards residents and relatives.
My mother is always clean and looked after. She is happy and comfortable. The staff here are very good to residents and their families. We have never had any issues in the three years she has been here.
We have always felt that my mother was looked after well and the staff react positively whenever issues are raised.
They have all seemed to be very caring and willing to help.
I have always thought the staff in Mill View Care Home are excellent management to kitchen staff. They go out of their way to help you and keep you informed about all aspects of my partner's care. I cannot fault them in any way.
My grandma has been a resident of Mill View for a few years now and I have found the staff to be very helpful, caring and totally committed to the care and needs to all residents. The home is always very clean, warm, friendly and inviting whenever you go. My grandma has always been very well looked after and is very happy with the home that she has settled in. I would definitely recommend this home to anyone that might be looking for a lovely place to retire.
Thank you for your response. It is nice to know that your Grandma is happy and settled at the home and that you and your family have peace of mind knowing that she is looked after and happy.
All our family are pleased with the excellent care that our mother received at Mill View Care Home The staff are all very helpful and caring and the management all very informative of any changes and our Mother was treated with respect at all times.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
This home has amazing care standards both for the residents as well as the families. They could not do enough for us as a family when my mother in law was passing away. They gave us privacy as well as continuing to care for mum. Not easy with having a large family. When we had the funeral we drove through Mill View as a mark of respect as this was the place she was so happy. What greeted us was amazing. Staff and residents were waiting with flowers. We as a family were blown away. We can't thank you all enough. Thank you, Dove.
sorry to hear of your lose please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 February 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Mill View Care Home.
There are no upcoming events for Mill View Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Advinia Healthcare Ltd
- 01 Apr 2017Recipient: Advinia Healthcare Ltd
- 15 Feb 2016Recipient: Advinia Healthcare Ltd
Accreditations
There are no accreditations posted yet for Mill View Care Home.
Meet the Team (1)

"I am a dedicated and compassionate Care Home Manager with over eight years’ experience in care management, committed to creating a safe, nurturing, and supportive environment for residents. I am passionate about delivering the highest standards of care, promoting residents’ wellbeing, and supporting the development of my team. Making a positive difference to residents’ lives is at the heart of everything I do, and I take great pride in leading a caring, committed team who share this same passion."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mill View Care Home to verify any information. View our terms and conditions. Mill View Care Home has an Enhanced Service -more info.