Alexander Care Home

164 Rochdale Road, Bury BL9 7BY
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8.2 26 Reviews
  • Alexander Care Home, Bury
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Care Provided by Alexander Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1300
  • Self-Funded Residential Dementia Care: £1250 – £1300
  • RESPITE Self-Funded Residential Care: £1250 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1300

We accept residents funded by local authority with a third party top up payable.
Hairdressing and chiropody are chargeable extras.

These prices are only a guideline, please contact Alexander Care Home to find out the exact price for your requirements.

Contact Alexander Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alexander Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Fidelity Residential Ltd

Person in Charge

  • Lindsey Whittle (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)

Visiting

  • No visiting restrictions in place

Parking

  • Easily accessible parking in the car park.

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Alexander Care Home Reviews (26)

8.2

Alexander Care Home has a Review Score of 8.2 (8.161) out of 10, based on 1 reviews in the last 2 years.
Over all time Alexander Care Home has 26 reviews.

Overall Experience
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Reviewer Connection to Alexander Care Home
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Total of 26, showing 1-20
Review from Natalie D (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Alexander enough for not only the care they provide for my father but also the support and reassurance they provide to the family. My dad has shown improvements in social interaction, mobility and cognition in a short time and nothing is too much trouble. I highly recommend
Alexander Care Home.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you so much for taking the time to submit a review. Its much appreciated. We are so pleased that Dad has settled in well and is enjoying all that the Home has to offer. I will pass on your…read more
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Review from P L (Friend of Resident) published on 7 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found the home to be caring and efficient. Members have been more than happy to set up Skype calls so that I can remain connected with my friend. This was especially helpful during covid and more recently during my own recovery from a broken leg. We have privacy on our calls and see my friend
in her room. I enjoy any kind of involvement with the home for example I'm looking forward to the Christmas outing.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you so much for taking the time to complete a review, your feedback is very important to us as we continue to work hard to improve the service we offer.
We are pleased we were able to keep you…read more
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Review from Lorraine S (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
More training needed with catheters; often catheter is not attached to leg properly, needs to be checked in the afternoon as it is sometimes very full
and sometimes it has leaked. More use could be made of outside space.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you for your review and constructive comments. I will share your feedback with the team.
Staff are currently undertaking training in catheter care so previous issues should now be resolved.…read more
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Review from Y B (Daughter of Resident) published on 17 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I enjoy visiting my father knowing he is safe and well looked after. The staff here are helpful, nothing is a problem the support that he gets is first class. We are looking forward to seeing where the new year brings us as a family.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you so much for your valued feedback. I will certainly pass on these positive comments to the Team. It is very much appreciated.
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Review from Andrew C (Brother of Resident) published on 6 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has Dementia and is well cared for at Alexandra, the staff are very kind and caring, the facilities are well suited to what comes across as a family environment. My sister appears contented and happy. Her siblings are all very happy with her care and we find the staff and management very approachable
and accommodating especially as Covid 19 has presented great challenges.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you for your very kind comments. We are so happy that your sister has settled in so well and is part of the Alexander Family. I will make sure your lovely words are passed on to the Team.
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Review from Crissie C (Respite Resident) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very comfortable room, food good, very well looked after by the lovely staff. Thank you to you all.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you for your lovely review. It was a pleasure to have you stay with us, albeit for a short period. I will pass on your lovely words to the team. Take care.
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Review from W B (Husband of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time my wife entered the Alexander, she has been treated with love and care from all staff, and we regard it as a blessing that this care home was available for its continual care shown.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you for your lovely review. It's great to hear such kind words about the love and care shown to your wife by the whole Alexander Team. We thank you for your continued support.
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Review from D R (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with Alexander Care Home. Staff and management are excellent. Thank you for all you do for mum.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you so much for taking the time to give feedback, we really do appreciate it. I will pass on your lovely comments to the team.
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Review from Paul K (Son of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole package is excellent.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you for your lovely review, we appreciate your feedback.
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Review from I H (Friend of Resident) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home is a caring family type to live in where those who need care get very well looked after and with good food too. You have done a terrific job during the pandemic in keeping residents safe. Thank you all for that.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you for your kind and encouraging words. I will pass on your positive comments to the team. We thank you also for your support during this difficult year.
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Review from Trevor G (Husband of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
She has been treated with care, compassion and has been very well looked after by the caring and friendly staff. Making it easier for me to know I'm doing the best I can for her.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you for your much-valued feedback. I will pass on your positive comments to the team.
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Review from Janette B (Daughter of Resident) published on 5 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been resident here for the last 7 months, she suffers from dementia, and since she was admitted in December, she has begun to thrive.
She is well looked after by the staff, is always clean and tidy. Would recommend it to anyone, the staff are so lovely and caring. I wouldn't want mum to
be anywhere else.
Reply from Lindsey Whittle, Manager at Alexander Care Home
Thank you for your lovely review. We are glad that your Mum is happy and thriving at Alexander Care Home.
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Review from S S (Friend of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has dementia and until September 2017 lived at home with a care agency providing support on a daily basis which worked. However, due to his mental health and physical health deteriorating, he moved into Alexander Care Home. Ask me how to describe the care and support my friend receives in
one word - Fantastic. The staff make the home into a home. Nothing is too much trouble for them. The residents' needs always come first and family-friends who visit are always made so welcome. It really is a home from home. My friend is very settled and likes all the staff. They provide a fabulous service. Thank you.
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Review from Sandra M (Daughter of Resident) published on 30 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very well run home with caring staff, excellent food and nothing is too much trouble.
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Review from C M (Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have come into Alexander Care Home for respite care and I have only praise for the staff they all care for you and always have a nice word with you this includes all staff day and night, the chef, cleaner and the person who does the laundry. The home is lovely cheerful and very welcoming to you and
visitors.
The rooms are lovely whatever activity goes on you are made welcome every where you go it's spotless. I would recommend this to anyone either a long stay or short stay. The staff deserve this praise they go out of their way to make you welcome, safe and looked after.
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Review from Richard O (Friend of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my old family friend and work colleague has been in here, his health has improved. The staff have been great. The care and attention could not be better.
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Review from Michael P (Son of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My general impression of Alexander Care Home is that it's a good place to be for my mother. Well run, open/transparent, clean, safe and caring.
The staff are friendly and look after residents. Over the two years of my mothers stay her health became stable and she's been relatively happy with her care
over the last 12-18months.
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Review from June M (Daughter of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is looked after and comfortable in her room which she never leaves, the activities lady plays some games with her and she has a good chat with all the friendly staff.
They are excellent, as are the management who are very easy to talk to at any time.
Overall she is happy and well cared for and
her needs are met with dignity.
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Review from Lesley S (Daughter of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in this care home for over 4 years and her dementia has gradually worsened over this time and she is now fully bedridden. The care home has managed through her different stages of the condition. I think the staff are a major part in any care home and the staff here are very caring and
aware of each individual needs. Very clean and tidy and food menu seems good. Sometimes there does seem a shortage of staff present. I like the fact there is staff member for activities.
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Review from Brenda S (Daughter of Resident) published on 20 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in the Alexander Care Home for over 2 years now and he consistently says he is well looked after.
We visit every week and have always been made to feel welcome. My sister also visits each week, on a separate day to myself and she too feels very welcome.
The staff are very friendly and
helpful and we have witnessed many instances of empathy and caring above and beyond basic requirements.
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Current Review Score: 8.2 (8.161)

Overview of Review Score

The Review Score of 8.2 (8.161) out of 10 for Alexander Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Alexander Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.161 Points relating to the number of positive Reviews for Alexander Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 1 Positive Reviews ÷ 6.2 = 0.161
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Alexander Care Home

What types of Care is Alexander Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alexander Care Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Alexander Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alexander Care Home to the centre of Bury?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexander Care Home to verify any information. View our terms and conditions. Alexander Care Home has an Basic Service - more info.